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Customer Service Front Desk

Location:
Bronx, NY
Salary:
$23
Posted:
November 17, 2023

Contact this candidate

Resume:

Jazmine Alford

929-***-****

e mail: ad08q8@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Excellent character, integrity, and adaptability

Strong Communication and Interpersonal skills

Ability to learn and adapt quickly in a fast-paced environment. Excellent organizational skills and the ability to multitask. Collaborates productively and respectfully with team members to meet or exceed goals. WORK EXPERIENCE

Front Desk Agent

LaGuardia Airport Marriott Queens, NY

August 2023 to September 2023

Perform all check-in and check-out tasks.

Manage online and phone reservations.

Register guests collecting necessary information (like contact details and exact dates of their stay) Confirm group reservations and arrange personalized services for VIP customers and for flight attendants, pilots staying at the facility event attendees,

Provide information about our hotel, available rooms, rates and amenities. Customer Service Agent

Spirit Airways Queens, NY

July 2022 to April 2023

Serviced customers by performing meet and greets.

Provided baggage service and assisted passengers with mishandled baggage. Handled information inquiries, reservations, ticketing, Cashier

Marshalls Department Store Bronx, NY

August 2021 to July 2022

Greeted customers upon their entry into the store and helped them with any questions and concerns. Operated a checkout lane and associated retail equipment, including scale, barcode scanner, belt, and cash register. Performed all checkout procedures quickly and accurately each time, while also promoting the store credit card to customers. Assisted sales floor staff with stocking shelves, keeping front lanes tidy, and assisting guests when needed. Paraprofessional

RCM Technologies New York, NY

May 2019 to March 2021

Assisted students with class work.

Helped and supported students with special needs which may include emotional issues. Provided meal preparations for children with special needs. Assisted the teacher with planned activities.

Assisted the school professional by helping with data collection, updating records and documentation while helping maintain student files and class records. Assisted in instructional activities with the development and presentation of learning materials and instructional exercises

Shoe Associate

Macy’s New York, NY

October 2019 to January 2020

Greeted customers upon their entry into the store and helped them with any questions and concerns. Retrieved shoes from shelves and inventory for customers and advised them on the type of shoes they should buy. Operated a checkout lane and associated retail equipment, including scale, barcode scanner, belt, and cash register. Performed all checkout procedures quickly and accurately each time, while also promoting the store credit card to customers. Closed the store and prepared the sales floor for customers including setting up sales displays. Brand Ambassador

Abercrombie & Fitch New York, NY

November 2018 to January 2019

Filled shelves and presented merchandise to company standards throughout the store. Customer Service

Scanned merchandise

Maintenance Worker

NYC Parks & Recreation New York, NY

April 2018 to June 2018

Inserted and stored the parks information into the computer. Answered phone calls, filed faxed and copied.

Made sure my stationed park is always clean for the public. Made sure any hazards in parks that can cause injury to the public were reported to park supervisors. JTP Worker New York, NY

NYC Department of Sanitation

January 2017 to July 2017

Maintained cleanliness of vehicles and general garage area Shoveled snow from walkways, and parking lots spreading salt in those areas. Alerted supervisors and co-workers of any other potential safety hazards within the park’s grounds Gathered and emptied trash

Campaigner Bronx, NY

State Senator Jeffrey Klein Campaign

June 2014 – September 2014

Assembled and communicated with a strong, diverse coalition of organizations or public figures, securing their cooperation, support, and action, to further campaign goals.

Identified main client groups and audiences, determined the best way to communicate publicity information to them, and develop and implement a communication plan.

Gathered and organized information to plan advertising campaigns. Directed, motivated, and monitored the mobilization of a campaign team to advance campaign goals. EDUCATION

LaGuardia Community College Long Island City, NY

A.S. Veterinary Technology

School for Cooperative Technical Education New York, NY Culinary Arts

Lehman High School Bronx, NY

High School Diploma

Jazmine Alford

929-***-****

e mail: ad08q8@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Excellent character, integrity, and adaptability

Strong Communication and Interpersonal skills

Ability to learn and adapt quickly in a fast-paced environment. Excellent organizational skills and the ability to multitask. Collaborates productively and respectfully with team members to meet or exceed goals. WORK EXPERIENCE

Front Desk Agent

LaGuardia Airport Marriott Queens, NY

August 2023 to September 2023

Perform all check-in and check-out tasks.

Manage online and phone reservations.

Register guests collecting necessary information (like contact details and exact dates of their stay) Confirm group reservations and arrange personalized services for VIP customers and for flight attendants, pilots staying at the facility event attendees,

Provide information about our hotel, available rooms, rates and amenities. Customer Service Agent

Spirit Airways Queens, NY

July 2022 to April 2023

Serviced customers by performing meet and greets.

Provided baggage service and assisted passengers with mishandled baggage. Handled information inquiries, reservations, ticketing, Cashier

Marshalls Department Store Bronx, NY

August 2021 to July 2022

Greeted customers upon their entry into the store and helped them with any questions and concerns. Operated a checkout lane and associated retail equipment, including scale, barcode scanner, belt, and cash register. Performed all checkout procedures quickly and accurately each time, while also promoting the store credit card to customers. Assisted sales floor staff with stocking shelves, keeping front lanes tidy, and assisting guests when needed. Paraprofessional

RCM Technologies New York, NY

May 2019 to March 2021

Assisted students with class work.

Helped and supported students with special needs which may include emotional issues. Provided meal preparations for children with special needs. Assisted the teacher with planned activities.

Assisted the school professional by helping with data collection, updating records and documentation while helping maintain student files and class records. Assisted in instructional activities with the development and presentation of learning materials and instructional exercises

Shoe Associate

Macy’s New York, NY

October 2019 to January 2020

Greeted customers upon their entry into the store and helped them with any questions and concerns. Retrieved shoes from shelves and inventory for customers and advised them on the type of shoes they should buy. Operated a checkout lane and associated retail equipment, including scale, barcode scanner, belt, and cash register. Performed all checkout procedures quickly and accurately each time, while also promoting the store credit card to customers. Closed the store and prepared the sales floor for customers including setting up sales displays. Brand Ambassador

Abercrombie & Fitch New York, NY

November 2018 to January 2019

Filled shelves and presented merchandise to company standards throughout the store. Customer Service

Scanned merchandise

Maintenance Worker

NYC Parks & Recreation New York, NY

April 2018 to June 2018

Inserted and stored the parks information into the computer. Answered phone calls, filed faxed and copied.

Made sure my stationed park is always clean for the public. Made sure any hazards in parks that can cause injury to the public were reported to park supervisors. JTP Worker New York, NY

NYC Department of Sanitation

January 2017 to July 2017

Maintained cleanliness of vehicles and general garage area Shoveled snow from walkways, and parking lots spreading salt in those areas. Alerted supervisors and co-workers of any other potential safety hazards within the park’s grounds Gathered and emptied trash

Campaigner Bronx, NY

State Senator Jeffrey Klein Campaign

June 2014 – September 2014

Assembled and communicated with a strong, diverse coalition of organizations or public figures, securing their cooperation, support, and action, to further campaign goals.

Identified main client groups and audiences, determined the best way to communicate publicity information to them, and develop and implement a communication plan.

Gathered and organized information to plan advertising campaigns. Directed, motivated, and monitored the mobilization of a campaign team to advance campaign goals. EDUCATION

LaGuardia Community College Long Island City, NY

A.S. Veterinary Technology

School for Cooperative Technical Education New York, NY Culinary Arts

Lehman High School Bronx, NY

High School Diploma

Jazmine Alford

929-***-****

e mail: ad08q8@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Excellent character, integrity, and adaptability

Strong Communication and Interpersonal skills

Ability to learn and adapt quickly in a fast-paced environment. Excellent organizational skills and the ability to multitask. Collaborates productively and respectfully with team members to meet or exceed goals. WORK EXPERIENCE

Front Desk Agent

LaGuardia Airport Marriott Queens, NY

August 2023 to September 2023

Perform all check-in and check-out tasks.

Manage online and phone reservations.

Register guests collecting necessary information (like contact details and exact dates of their stay) Confirm group reservations and arrange personalized services for VIP customers and for flight attendants, pilots staying at the facility event attendees,

Provide information about our hotel, available rooms, rates and amenities. Customer Service Agent

Spirit Airways Queens, NY

July 2022 to April 2023

Serviced customers by performing meet and greets.

Provided baggage service and assisted passengers with mishandled baggage. Handled information inquiries, reservations, ticketing, Cashier

Marshalls Department Store Bronx, NY

August 2021 to July 2022

Greeted customers upon their entry into the store and helped them with any questions and concerns. Operated a checkout lane and associated retail equipment, including scale, barcode scanner, belt, and cash register. Performed all checkout procedures quickly and accurately each time, while also promoting the store credit card to customers. Assisted sales floor staff with stocking shelves, keeping front lanes tidy, and assisting guests when needed. Paraprofessional

RCM Technologies New York, NY

May 2019 to March 2021

Assisted students with class work.

Helped and supported students with special needs which may include emotional issues. Provided meal preparations for children with special needs. Assisted the teacher with planned activities.

Assisted the school professional by helping with data collection, updating records and documentation while helping maintain student files and class records. Assisted in instructional activities with the development and presentation of learning materials and instructional exercises

Shoe Associate

Macy’s New York, NY

October 2019 to January 2020

Greeted customers upon their entry into the store and helped them with any questions and concerns. Retrieved shoes from shelves and inventory for customers and advised them on the type of shoes they should buy. Operated a checkout lane and associated retail equipment, including scale, barcode scanner, belt, and cash register. Performed all checkout procedures quickly and accurately each time, while also promoting the store credit card to customers. Closed the store and prepared the sales floor for customers including setting up sales displays. Brand Ambassador

Abercrombie & Fitch New York, NY

November 2018 to January 2019

Filled shelves and presented merchandise to company standards throughout the store. Customer Service

Scanned merchandise

Maintenance Worker

NYC Parks & Recreation New York, NY

April 2018 to June 2018

Inserted and stored the parks information into the computer. Answered phone calls, filed faxed and copied.

Made sure my stationed park is always clean for the public. Made sure any hazards in parks that can cause injury to the public were reported to park supervisors. JTP Worker New York, NY

NYC Department of Sanitation

January 2017 to July 2017

Maintained cleanliness of vehicles and general garage area Shoveled snow from walkways, and parking lots spreading salt in those areas. Alerted supervisors and co-workers of any other potential safety hazards within the park’s grounds Gathered and emptied trash

Campaigner Bronx, NY

State Senator Jeffrey Klein Campaign

June 2014 – September 2014

Assembled and communicated with a strong, diverse coalition of organizations or public figures, securing their cooperation, support, and action, to further campaign goals.

Identified main client groups and audiences, determined the best way to communicate publicity information to them, and develop and implement a communication plan.

Gathered and organized information to plan advertising campaigns. Directed, motivated, and monitored the mobilization of a campaign team to advance campaign goals. EDUCATION

LaGuardia Community College Long Island City, NY

A.S. Veterinary Technology

School for Cooperative Technical Education New York, NY Culinary Arts

Lehman High School Bronx, NY

High School Diploma



Contact this candidate