Customer Service Representative
Resume:
Monique LeBeau
Customer service Representative
Gary, IN 46404
**********@*****.***
• Work at an establishment with opportunities for advancement
• has benefits available for employees
Ability Summary
• able to mutli-task
• manage cash handling and deposits
• direct and oversee other personnel
• skilled listener
• uphold quality and integrity
Authorized to work in the US for any employer
Work Experience
Floor Supervisor
Pilot Flying J - Gary, IN
August 2022 to Present
oversee sales, labor and the staff
process payments for diesel transactions
stock and track inventory
Order Selector
Dutch Farms - Chicago, IL
February 2021 to June 2022
Operate electric power jack to fill and drop off orders Shift Manager
McDonald's - Gary, IN
January 2020 to October 2021
Oversee shift Maintain labor and sales Inventory Food preparation Present food to customers Maintain a hospital environment
Server/Waiter
IHOP - Jacksonville, FL
January 2018 to September 2019
Take orders and serve food to customers while maintaining a hospital environment Catering Assistant
Jackson Soul Food - Miami, FL
September 2016 to September 2017
Maintain and update employee records
Schedule and Coordinate Catering Orders
Receive and Handle Payments for Catering Orders
Payroll
Employee Scheduling
Manage waitress staff
organize and maintain all invoices and receipts for sales of restaurant Customer service rep
Family Dollar - Jacksonville, FL
November 2015 to May 2016
Cashier unload and stock inventory
Assistant Manager
Burger King - Orange Park, FL
January 2015 to August 2015
Oversee crew labor and sales
Team Leader
WHATABURGER INC
May 2013 to January 2015
Oversee shift Maintain labor and sales Inventory Food preparation Present food to customers Maintain a hospital environment
Office Assistant
D.A.K - Miami, FL
October 2012 to April 2013
Answering phones Filing paperwork Scheduling work crews Cashier
POPEYES - Tallahassee, FL
September 2010 to October 2011
Drive Thru / Front Counter Cashier Food preparation / cook Assist management with inventory Medical Assistant
Digestive Disease Center - Tallahassee, FL
April 2011 to May 2011
Externship Took vital signs Record and update patient records Schedule patient appointments for labs Educate patient on procedures and give instructions Floor Supervisor
McDonalds - Tallahassee, FL
October 2008 to April 2010
• keep track of product daily inventory and check in truck orders
• keep labor and product wasted percentages at target numbers
• maintain quality standard of restaurant service
• process daily sales, labor and post payroll hours Education
High School Diploma in General Education
Fleming Island High School
May 2006
Skills
• Server
• Customer Service
• POS
• training
• Food management
• Food service management
• Shift management
• Banquet experience
• Catering
• Menu planning
• Labor cost analysis
• Profit & loss
• Kitchen management
• Food safety
• Supervising experience
• Food production
• Management
• Culinary experience
• Guest services
• Microsoft Office
• Cash handling
• Restaurant Management
• Order Picking
• Food Preparation
• Leadership
• Cooking
• Restaurant Experience
Certifications and Licenses
ServSafe Manager
February 2020 to February 2025
Food Handler Certification
Assessments
Administrative assistant/receptionist — Proficient October 2021
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Proficient in Microsoft Office, Intuit Payroll, Time Logix Payroll, Filing Quaterly Taxes forms
Contact this candidate