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Mental Health Quality Assurance

Location:
Covina, CA
Salary:
75,000
Posted:
November 17, 2023

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Resume:

EXPERIENCE

JUNE **** – PRESENT

REGIONAL DIRECTOR SAN GABRIEL VALLEY, SOCIAL MODEL RECOVERY SYSTEMS

Administrative Oversight for Residential and Outpatient Substance Use, Mental Health, and Co-Occurring Disorder Treatment Programs/Facilities’ located in the San Gabriel Valley and Within the Los Angeles County System of Behavioral Health Care. Ensuring that High Standards of Safety, Ethical Practice, Quality Care, and Competence are Maintained in Agency Operations. Involved in and Responsible for Capacity Building, Strategic Planning, Quality-Assurance and Improvement Initiatives, Policy Development, Process Improvement, Staff Development, Corrective Action Plan Development, Developing Outcome Measures, and Maintaining Adherence and Accountability to Federal, State and County Regulations and Standards. Direct reporting to Stakeholders, Board of Directors and Executive Leadership.

JULY 2016 – JULY 2018

PROGRAM DIRECTOR, BIMINI, SOCIAL MODEL RECOVERY SYSTEMS

Oversight, Direct Supervision, Administrative Leadership within a Large Residential Treatment Setting. Initiating and Implementing Projects and Plans for Quality Improvement, Process Improvement, Staff Development, Quality Assurance, Staff Development, Staff Training, Development Of Policy/Procedure, Strategic Planning, and Development/Tracking Outcome Measures to Increase Retention, Build Census, Coordinate Care, Improve Quality Of Care And Treatment Outcomes. Responsible for Safe and Ethical Service Delivery, Oversight of Facility Daily Operations, Financial Objectives, Revenue Generation, Budget/Resource Management, Developing Relationships in the Community and Ensuring Adherence to Applicable Laws, Standards, Regulations, and Policy for Adult Residential Substance Use Disorder Treatment Services.

May 2013- July 2018

Regional Program Director, Outpatient Services, Social Model Recovery Systems

(Pasadena Council on Alcoholism and Drug Dependence, Mid Valley Outpatient)

August 2010-May 2013

Director, Pasadena Council on Alcoholism and Drug Dependence, Social Model Recovery Systems

January 2008-August 2010,

Certified Substance Use Disorder Counselor, CADC II, PCADD, Social Model Recovery Systems

January 1997-June 2001

United States Navy, Petty Officer III, GSE 3

EDUCATION

May 2017

Master Of Social Work, California State University Dominguez Hills

Graduated 3.97 GPA, Emphasis on Community Mental Health, Practicum Hours Completed Serving Within Agencies Dedicated to Homeless Veteran Mental Health Treatment Services, Housing/Homeless Services, and Adult and Elder-Adult Social Work.

MAY 2013

Bachelor Of Human Services, University Of Phoenix, Pasadena Campus

July 2009

Ucla Extension, Co-Occurring Disorders Training Course

SKILLS

Extensive Management/Supervisory Experience

Excellent Communication (Written and Verbal)

Grant Writing and Project Management

Fiscal Management and Budget Development

Training and Direct Supervision

Trained on Clinical, Social Work Theory and Application, Social Model Theory and Therapeutic Interventions

Networking and Relationship Building

Excellent Customer Service

Commitment to Quality Service Delivery

Development of Policy/Procedures/Safety Protocols

Medication Assisted Treatment Training

Qualifications

Extensive Leadership Training and Experience, Bi-lingual, Fluent in Spanish/English, Critical Thinking and Conflict Resolution, Significant Mental Health/Substance Use Disorder/Co-Occurring Disorder Education/Training/Experience. Knowledge of Effective Treatment Approaches and Service Delivery in Various Modalities and Populations, Competence, professionalism, dedication to quality service and ethical practices.

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