Robert Baird

Quality Assurance Manager

Riverside, California, United States

+1-951-***-****

ad08oi@r.postjobfree.com

WORK EXPERIENCE

May 2019-September 2020

Quality Assurance Manager

Cal Spas

Pomona, California, United States

In brief:

Managed a team of eight quality inspectors; provided daily top management documented reports of in-house production activities for continuous product quality monitoring. From June to August these same efforts lead to improvements from 25% COPQ to less than 5%; direct feedback through not only statistical process control to the manufacturing employees but through direct training; these same efforts lead to continual reduction of field failures and RMAs.

● Continuous Supply Chain monitoring - providing feedback to suppliers (as applicable) for component improvement. April 2018-January 2019

Quality Engineer

Group-A-Engineering

Norco, California, United States

In brief:

Provided AS9102 based First Article Inspections and later production batch sample inspection plans of supply chain provided product components.

● Semi-automated testing/reporting scripts using Visual Basic for the fuel injector product family. March 2012-January 2018

Quality Manager

TUR-BO JET PRODUCTS

Rosemead, California, United States

TBJ is an AS9100+ISO9001 company with ~12M of gross annual sales of high-reliability electro-mechanical coils, valves, and solenoids serving commercial, industrial, medical, and aerospace markets. I directly managed/lead a team of 18+ technical engineers, technicians/inspectors, and operators ensuring product excellence for both electrical and mechanical requirements; indirectly, I specified/managed the company internal auditors for verification/compliance of the QMS. I ensure verifiable standards for continuing quality improvement programs within the company to promote product excellence beyond the day-to-day operations. Operate as the Manufacturer's Representative (MR) for all quality matters and formal audits: desk-top, customer product, and third-party (QMS) to include preparation of presentation for the QMS management review. As a major contributor responding towards all customer surveys ensuring continuing/new contract rewards for capability/capacity queries, I review submittals for accuracy and completeness in contract review to ensure costs are not over-looked. Responsible for ASL, CAPA, QKPIs, CofCs, FAIR (AS9102 form1-3), and required documentation for complete lot control and traceability of material/process and verification meeting or exceeding customer base requirements. Effective implementation of customer/supplier contract flow-down requirements through contract review and internal documentation and to the suppliers resulting in improved operations. RCCA for improved company product/process consideration exceeding requirements using Pareto, 5 Why, and 8D analysis for both internal to the corporation and meeting requirements for the customer base beyond industry standards. Improved Test Lab/RI documented procedures covering technical process and attributes for inspection/test plans: Electrical Waveform Analysis, Coil and Bonding Resistance, Shorted Turns Testing, Insulation Resistance, Dielectric Strength (HI pot), Surge Testing, Magnetic Field Orientation, Inductance/Impedance Analysis, etc. Improved process capability studies by ensuring the implementation and monitoring of documented QA procedures. Improvements have resulted in greatly improved efficiency/accuracy/completeness for customer documented requirements. My work has yielded improved profitability for the corporation. Key Accomplishments

• Reduction of COPQ through managed documented/implemented process control and formal training throughout the appropriate staff. Samples of both released documentation and formal presentations are available upon request.

• The improved Contract Review process, ensuring OTD commitments for the product while matching capacity planning for the customer projects. These changes affected all departments throughout the organization. These changes greatly improved customer satisfaction levels yielding repeat sales while reducing customer complaints - taking the standard business model into account to reduce costs.

• KPI monitoring and control/documentation • SPC (where applicable); reduction of AQL

• Improved communications and training throughout the departments yielding greater efficiency of manufacturing processes where either formal documentation or training was previously nonexistent. These supporting efforts greatly improved efficiency in production while also ensuring high, sustainable levels of quality.

• Instrumental in building manufacturing standards such as: IPC-610, IPC-J-STD-001 meeting customer contract manufacturing/electrical requirements.

• Decreased costs for calibration services through strong methods of internal documentation supporting verification requirements meeting world-class standards. Examples of internal procedures are available upon request. 1995-2011

Senior Engineer/ Quality Manager

SABTECH INDUSTRIES, INC

Yorba Linda, California, United States

Sabtech is an ISO9001 company with ~25M of gross annual sales of MIL-STD communication products utilized by major government sub-contractors for DoD contracts.

Continuously promoted with increased responsibility and leadership to Senior Engineer and then Quality Manager leading ISO9001 implementation requirements. Oversaw complete product life cycle, identifying component obsolescence/qualification, complete sub-assembly, and re-engineering based on predecessor and/or customer specifications. Trained senior Technicians on product design and MOTPs for improved testing and debugging processes. EDUCATION

-Current

Bachelor of Science in Engineering Technology

Cal Poly University

Pomona, California, United States

Coursework, Bachelor of Science in Engineering Technology (Emphasis in Digital Electronics) Cal Poly University, Pomona, CA

• Digital Electronics

Associate in Science

Citrus College

Glendora, California, United States

Associate in Science ~ Mathematics and Physical Sciences Associate in Arts ~ Human Psychology.

Optical Fabrication Certificate Citrus College, Glendora, CA

• Mathematics and Physical Sciences

SKILLS

Manufacturing Processes Process Control Quality Engineer Quality Manager Analyzer ASQ Calibration Electrical Design Electro-Mechanical Fabrication Life Cycle Optical Statistical Process Control Product Design RF Test Plans Aerospace Assembly Embedded Systems PCI Express PCIe VME Xilinx COIL Calibration Technician PCBS FPGA PADS VHDL Allegro Mentor Mentor Graphics Xilinx Fpga DOD MIL-STD Innovative Design Network Analyzer Transmission Line Repeat Sales Satisfaction QA Quality Assurance Inspections QA Procedures Automated Testing Corrective and Preventive Action CAPA SPC IPC SUB-Assembly Capacity Planning Outsourced Manufacturing Contract Manufacturing Supply Chain Operations Best Practices Contracts Contract Review Regression Testing Audit Audits Cert. Internal Auditor Certified Internal Auditor CIA Documentation Consumer Surveys Customer Surveys Visual Basic RE- Engineering Payment Card Industry PCI Field Programmable Gate Array Switch Capacity Orcad Commercial/Industrial Mentor

CERTIFICATIONS

Certified Internal Auditor

Optical Fabrication Certificate Citrus College, Glendora, CA AS9100D Lead Auditor Certified

Certified Calibration Technician

Certified GD&T

IICT Certified

HONORS & AWARDS

Recognized for the design of the most power-efficient PCBs in company history, achieving near-zero FFR over many thousands of fielded units

In-depth product research with selected bus analyzers in development of various commercial/industrial topologies: ISA, PCI, cPCI, PC104+, PCIe and VME

Leveraged expertise in OrCAD/CIS design tools to specify the electrical design, as well as software resources such as LTspice, Lattice ispLEVER FPGA Design Tool Suite, Xilinx ISE, and PADS Layout (Mentor Graphics) in support of high- speed design verifi...

Worked with a diverse range of logic and embedded systems including ATMEL, Xilinx FPGA/CPLD device development using PALASM, ABEL, and VHDL

Designed products through the creation of RF transmission line interfaces and direct performance verification through multiple network analyzer tools ensuring pre-production proof of the design Met with high-value global customers to troubleshoot, test, verify quality concerns to meet or exceed client expectations

Oversaw the Test Department, upgrading staff skill set and knowledge as well as improving MOTP in synergizing man, machine, and material resources

Continually integrated cutting-edge technologies, best practices, and optimal manufacturing processes while spearheading the innovative design and successful regression testing LANGUAGES

English - Intermediate

WORK AUTHORIZATION

I am authorized to work in the following countries:

• United States

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