Kim Gonzalez

Las Vegas, NV *****

ad08oc@r.postjobfree.com

+1-323-***-****

Proficient food service management professional successful at overseeing employee training,

optimizing team performance and increasing customer satisfaction. Bringing [SERVSAFEType]

certification and 10+ years' experience in HEALTHY WORK environments. Experienced in managing

inventory, sales planning and reporting. Detail-oriented and proactive food service leader with an

adaptable approach to team and operations management.

Willing to relocate: Anywhere

Work Experience

Assistant Manager

7 11/Rebel Corporation - Las Vegas, NV

June 2015 to Present

Adhered to all company food, safety, quality and sanitation policies.

Responded to customer concerns efficiently, accurately and with detailed information.

Established and managed effective controls for labor and inventory costs.

Assessed employee schedules for effectiveness and approved all timesheets.

Trained and mentored up to 10 new employees each quarter.

Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.

Completed reports outlining meal numbers, service efficiency and various contributing costs.

Food Service Manager

Sodexo Food Service/Bishop Gorman High School - Las Vegas, NV

August 2009 to May 2018

Adhered to all company food, safety, quality and sanitation policies.

Responded to customer concerns efficiently, accurately and with detailed information.

Established and managed effective controls for labor and inventory costs.

Assessed employee schedules for effectiveness and approved all timesheets.

Trained and mentored up to 8 new employees each quarter.

Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.

Completed reports outlining meal numbers, service efficiency and various contributing costs.

Shift Supervisor

Blizt Frozen Yogart - Las Vegas, NV

February 2009 to July 2013

Assisted upper management with daily operations to meet standards of service and quality.

Resolved customer complaints and reported issues to senior management.

Completed opening and closing duties to facilitate business operations.

Collaborated with team members to improve performance and implement training updates.

Provided coaching and reinforced standards to foster superior performance from crew members and

others throughout organization.

Created fun team building activities to engage staff in up-selling to meet revenue targets.

Coordinated shift-based inventory receiving, auditing and restocking.

Patrolled work areas to inspect operations, identify concerns and implement corrective actions.

Food Service Supervisor

Opportunity Village/Nellis Air Force Base - Las Vegas, NV

October 2008 to May 2011

Monitored food storage, handling, preparation and delivery to maintain health and safety standards.

Oversaw work and guest areas to provide clean, tidy and properly sanitized facilities according to

established guidelines.

Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant

operations.

Created and adjusted department schedules and individual shift assignments.

Purchased food and supplies according to department needs.

Performed continuous evaluations of employee performance and service levels.

Education

Aa Criminal Justice in Criminal Justice

L.A. SOUTHWEST COLLEGE - Los Angeles, CA

June 1976

High School Diploma

L.A.High School - Los Angeles, CA

June 1974

Psychology

L.A. CITY COLLEGE - Los Angeles, CA

Skills

• Organizational skills

• Inventory control

• Food management

• Food service management

• Food service

• Operations management

• Procurement

• Purchasing

• Assistant manager experience

• Microsoft Office

• Supervising experience

• Food handling

• Cleaning

• Mentoring

• Auditing

• Leadership

• Shift management

• Sales

• Cash handling

• Upselling

• Stocking

• Customer service

• Administrative experience

• Communication skills

• Driving

• Cashiering

• Maintenance

• Culinary Experience

• Food Safety

• Merchandising

• Food Production

• Kitchen Management Experience

• Restaurant Management

• Labor Cost Analysis

• Menu Planning

• Management

• Quality Assurance

• POS

• Employee Orientation

• Recruiting

• Forecasting

Certifications and Licenses

ServSafe

Present

Food Handler Certification

Secret Clearance

Contact this candidate