DAVID MILLER (CISSP - PMP)

*** *********** ****

Edmond, OK 73025

Cell phone 405-***-****

QUALITY ASSURANCE DIRECTOR

SENIOR PROJECT COORDINATOR/MANAGER

TECHNOLOGY/SECURITY DIRECTOR

Expert in the development, implementation and corporate introduction of advanced technologies to meet business, financial, competitive and consumer demands. My experience combines well rounded general management qualifications with strong a security background, and outstanding performance in leading advanced technology organizations. I have directed the implementation of new technologies, from project conception through the entire technology development, and implementation cycles. Leadership, management and business expertise includes:

Managed national technical projects, with no downtime and under budget

Directed budgets for $50MM cost centers. Skilled in P&L and forecasting

Change Control development and administration

Disaster Recovery and Business Continuity

Threat and Vulnerability Assessments

Ability to acquire, retain, manage and develop technical talent

Experience with assessments, acquisitions, and business relocations

Logistics, and product distribution

Local and wide area networking implementation and design

Certified ISO 9001 2000 Internal Auditor

Certified CMMI Assessment Team Member

CISSP Certification # 33613

PMP Certification # 417758

PROFESSIONAL EXPERIENCE:

Bonneville Power Administration

905 NE 11th Ave.

Portland, Oregon 97232

Ph# 503-***-****

(www.bpa.gov)

Senior Manager of Data Center Operations

August 2011 – May 2013

As the Sr. Manager of Data Center Operations, I was responsible for maintaining the viability, and operational capability of the various data centers utilized by BPA. Oversaw the implementation of numerous equipment upgrades, and data center buildouts. I had the point position on the design and implementation of the Disaster Recovery plan utilizing multiple locations as hot sites, with real-time failover capability.

Selected Accomplishments:

Managed technical staff of 35 employees.

Oversaw the formulation, and implementation of a collocated Disaster Recovery/ Business Continuity Plan.

Coordinated numerous upgrades to a wide variety of equipment upgrades at numerous data-center locations

IS Technologies

8221 S Walker Ave

Oklahoma City, OK 73139

405-***-****

(is-technologies.com)

Director, Project Management Office

Director Quality Control

June 2006 – August 2011

As Director of the Project Management Office, I provided coordination, and supervision of multiple Government contracts. Additionally, as the Director of our IT Services Division. I directly supervised 70 contact employees located at multiple locations for the DoD’s Defense Information Services Agency, and the Army’s Department of Information Management. The services we performed ranged from Project Management, Help Desk, System Administration, Database Architecture, to Information Assurance/Certifications and Accreditations.

As Director of Quality Control, I was responsible for performing numerous audits required to attain/maintain the company certifications in both ISO 9001 2000 and CMMI level II.

Selected Accomplishments:

Wrote, or co-wrote numerous responses to RFP/RFQ’s, Bid Proposals, Staffing Plans, and Contract Reviews.

Crafted the plan to attain the company’s CMMI level II certification.

Performed numerous ISO 9000 2000 audits

Supervised over 70 employees, at 4 different locations.

Hired/Fired over 350 employees during my 5 years in this position, at numerous technical skill levels ranging from Helpdesk, to advanced database design, and Infosec positions.

Crafted Change Control Plans for multiple clients.

Acted as Security Director for the company.

Computer System Designers

8221 S Walker Ave

Oklahoma City, OK 73139

405-***-****

(is-technologies.com)

Network Security Officer

August 2003 – June 2006

I was a member of the Network Security Team maintaining the information assurance of DOD systems nationwide. Responsible for authoring security policy, and procedures, performing system scans, and reacting to intrusion attempts.

Through CSD, I provided onsite supervision of a crew of 8 network engineers providing network maintenance, and configuration to the Defense Information Services Agency (part of the DOD), at Tinker Field, AFB. When I started my area of responsibility was in the production network

(routers / switches) group. They have 24X7 uptime accountability for multiple sites worldwide. I have had extensive experience with Juniper, Cisco, Foundry, and NetScreen equipment.

JF Data Services

3200 SE 32nd

Edmond, Oklahoma 73031

Owner / Consultant

October 2001 - August 2003

Specializing in the implementation of Business Continuity / Disaster Recovery plans and HIPAA compliance for the small businesses market. HIPAA was just starting, and we designed and implemented plans for numerous doctors’ offices to allow them to attain compliance in their daily operations and record keeping.

Selected Accomplishments:

Authored multiple BC/DR plans for several companies, most notably Otelco, Lincoln Communications, and Leadership Square to allow for real-time protection of their operational/archival data. Aftermarket Technologies Corporation

200 Robert S Kerr Av.

Oklahoma City, Oklahoma 73102

Director of Network and System Services

January 2000 – October 2001

Oversaw the Information Technology group including all operational procedures, security, and task scheduling for the Systems Administration, and LAN/WAN departments. ATCIS was an eBusiness partner of AT&T Wireless services that warehouses, ships, provides activation, and accounting for AT&T’s cell phone business. Acted as the Liaison between the Oklahoma City office, and the technical facilities of the various business units around the country. Responsible for the forecasting, implementation, and tracking of a $5 Million operational budget.

Selected Accomplishments:

Directed the consolidation of 3 different email systems, with over 1000 users, into one without any outages, the network upgrade from Novell to NT/2000, and instituted a comprehensive Change Control Policy.

Coordinated the installation of the Syteline Accounting package, Symix ERP/EDI (warehouse management systems), the Hyperion Financial consolidation system, and developed a comprehensive Disaster Recovery Plan.

Directed the implementation of a new pricing structure for the communications network that saved the company over $1,000,000 a year, and identified over $500,000 in erroneous billing.

The departments under my responsibility were charged with maintaining the hardware platforms of Hewlett Packard, IBM (AS400), Compaq, Dell, Cisco, and Nortel. We managed a primary WAN consisting of 81 US sites, 8 Canadian, and 1 Mexican via Frame Relay, and point-to-point as well as VPN, VAN, and ANX connections.

Hired, managed, motivated 12 technical employees. Successfully acquired and led the staff to becoming a cohesive team that worked well together and took ownership and pride in their projects.

Bell & Howell Information and Learning

789 E. Eisenhower Parkway

Ann Arbor, MI, 48108

734-***-****

Director of Technical Services

September, 1997 – January, 2000

Coordinated the joint efforts of nine departments consisting of 73 employees. Managed departments charged with the 24/7 operations, to include the Call Center, Application Support, System Administration, Local and Wide Area Networks, and Office Automation. Responsible for SUN, Sequent, SGI, HP, Compact, and Cisco equipment. Charged with overall maintenance of all systems, and processes, which supplies data to Bell & Howell’s online research product “ProQuest Direct”. Responsible for the forecasting, implementation, and tracking of a $15M operational budget over nine cost centers.

Selected Accomplishments:

Oversaw the upgrade of systems from a VAX to an Alpha architecture, and multiple levels of SUN Solaris.

Managed the migration from Novell to a Windows NT architecture.

Managed the project to convert all processing from a DCL Platform to UNIX.

Managed the relocation of all services from Oklahoma City to Ann Arbor, Michigan.

Oversaw the closure of the Oklahoma office, and crafted all the termination packages for employees.

The above was all done without any downtime, or loss of services. DataTimes

12250 Corporate Parkway

Oklahoma City, Oklahoma

Manager of Network Planning & Design

October, 1995 - September 1997

Responsible for network planning and design for electronic Information company, offering the on-line product, EyeQ. This required receiving approximately 50,000 newspaper, and financial articles each day.

Selected Accomplishments:

Designed and implemented an international network, utilizing various technologies including T-1, Frame Relay, ISDN, Fddi, Ethernet, Fast Ethernet, X.25, Z39.50, and analog modems. Insured information was

available, on a 24/7 basis and real-time accessible, for searches via the Internet and through a worldwide X.25 network.

Ensured that all the communications, network, and call center processes were operational, and cost efficient throughout our local and international offices.

Modernized and continually updated technology from dial-up connections through T-1 lines as technology became available. Installed, programmed, and maintained etherswitches, smart-hubs, FDDI concentrators, routers, CSU/DSU's, multiplexers, and NT Servers.

Directly responsible for supervising 5 employees, the forecasting, implementation, and tracking of a $2.8M departmental budget. EDUCATION and TRAINING

Oklahoma State University

Electrical Engineering

Central State University

Psychology

Business

Juniper router/firewall installation

Netscreen firewall/vpn installation

Cisco Router Hardware/Software Configuration

Cisco Internetworking Troubleshooting

Network General Network Analyzer

High Speed Wide Area Networking Implementation

Gigabit Networking

MS System Management Server

Hyperion System Administration

Kiazen Tools for Lean & Continuous Improvement

Six Sigma Transactional Processes

ISO9000/2001 Internal Auditor

CMMI v1.2

Email: ad08ni@r.postjobfree.com

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