Tremain Burgess

Excellent customer service and Retail products salesman

Florence, SC 29501

ad08n5@r.postjobfree.com

+1-843-***-****

My name is Tremain Burgess and I am educated with a AS from Francis Marion University in South Carolina and I am experienced in customer service and B2B sales. I'm enjoy working with clients at any time to help resolve any statements that they're currently having at that moment. I love speaking with customers so they can enjoy l good customer service and business management scenarios properly.

Authorized to work in the US for any employer

Work Experience

Sell Associate

Overstock mattress and Furniture - Florence, SC

September 2023 to Present

I sell the furniture with a commission. My other responsibility is updating the store and inventory. Faneuil

Customer Service Represenative - Florence, SC

January 2023 to August 2023

Customer service representative

WEC Wisconsin Energy Company and Dominion Energy Company Customer Service Representative

AT&T - United States

March 2022 to October 2022

Customer service representative

Customer Service Representative

T-Mobile - United States

September 2017 to January 2020

Customer service representative

Customer Service Representative

Lexington Law - South Carolina

December 2016 to February 2017

Customer service representative

Receptionist

Lake City Medical - Lake City, SC

February 2014 to October 2016

Receptionist/Front Desk

Education

Associate's degree in Business Administration

Francis Marion University - Marion, SC

August 2010 to December 2016

12 in student

Lake City High School - Lake City, SC

August 2006 to May 2010

Skills

• Customer Service6 (6 years)

• Sales (6 years)

• Front Desk (6 years)

• Data Entry (6 years)

• Phone Etiquette (6 years)

• Microsoft Outlook (6 years)

• Analysis skills (6 years)

• Research (6 years)

• 5G (6 years)

• Insurance sales (6 years)

• Customer support

• Internet Of Things (IoT) (6 years)

• 4G/LTE (6 years)

• Presentation Skills (9 years)

• Project Management (3 years)

• Telecommunication (6 years)

• Agile (4 years)

• Ethernet (10+ years)

• Telemarketing (6 years)

• CSS (3 years)

• Mac OS (10+ years)

• iOS (10+ years)

• Operating systems (10+ years)

• Windows (10+ years)

• Business (6 years)

• Android (10+ years)

• LAN (10+ years)

• Software Testing (6 years)

• Accounting software (6 years)

• B2B (5 years)

• Salesforce (6 years)

• Leadership (10+ years)

• Human resources (9 years)

• Marketing (3 years)

• Negotiation (6 years)

• Retail sales (2 years)

• Help desk (8 years)

• Cold calling (2 years)

• Product demos (3 years)

• iOS development (3 years)

• Recruiting (6 years)

• Serving (Less than 1 year)

• Software troubleshooting (6 years)

• Zendesk (6 years)

• Employment & labor law (4 years)

• HIPAA (3 years)

• Databases (5 years)

• Computer Networking (7 years)

• Inside sales (6 years)

• Social media management (4 years)

• QuickBooks (8 years)

• SaaS (6 years)

• Adobe Acrobat (10+ years)

• VoIP (5 years)

Assessments

Inside sales — Proficient

November 2022

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Proficient

Work style: Reliability — Proficient

December 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Call center customer service — Proficient

November 2022

Demonstrating customer service skills in a call center setting Full results: Proficient

Retail customer service — Proficient

September 2023

Responding to customer situations in a retail setting Full results: Proficient

Cooking skills: Basic food preparation — Proficient December 2021

Preparing food, using cooking equipment, and converting ingredient measurements Full results: Proficient

Outside sales — Proficient

November 2022

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Proficient

Management & leadership skills: Impact & influence — Proficient November 2022

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient

Sales skills — Proficient

June 2022

Influencing and negotiating with customers

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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