MIA B. BILLINGSLEA 678-***-****

ad08kt@r.postjobfree.com

Self-motivated, efficient, committed to excellence, administrative professional with 20+ years of experience supporting executives, sales, and managers to enhance internal operations. Excellent attention to detail creating, negotiating, reviewing, and implementing contracts for internal and external clients, resulting in defined contracts focused on the company’s business goals and cost compliance. Exceptional track record with evaluating systems and processes quickly, identifying challenges and developing solutions to improve efficiencies. Recognized as an innovative thinker and high achiever with the highest degree of integrity. Professional Work Experience:

Finance Operations Specialist June 2022 – September 2023 TekWissen (Remote) – Contract Dell Technologies

• Manage CAPEX & OPEX budgets and actuals

• Support budget planning and execution

• Manage quotes, track and consolidate spend, manage invoices and goods received

• Manage on-boarding of new hires

• Single point of contact for inventory, budgets, purchase orders and any other financial inquiries for the organization

Executive Assistant to SVP Human Resources March 2015 - November 2021 Georgia Power / Southern Co., (Atlanta, GA)

• SPOC for HR questions or assistance for Georgia Power and Southern Company received by the SVP department.

• Managed professional and personal calendar for SVP, creating meetings, travel, etc. for SVP as well as CEO / President for Georgia Power and Southern Company.

• Proactively analyzed existing controls and processes for office management of SVP, identified procedural gaps and document processes and modified them as appropriate.

• Trained administrative assistants and contract employees providing support for Human Resources.

• Coordinated, planned, and facilitated C-level meetings, staff meetings for SVP and other professional and personal meetings for SVP.

• Monitored and managed a four-million-dollar budget for Human Resources

(Charitable Donations, Office Expenses, Brand Gifts, Payroll, etc.).

• Processed payments and expenses for SVP and approved all expenses for her direct reports

• Submitted payroll time for SVP and approved time for her direct reports. Other positions:

• Transmission NERC CIP Compliance, Transmission Control Center Administrative Assistant Sr., and Sales / Customer Service Consultant II. Sr. Accounts Receivables Operations Analyst II February 2013 – June 2014 EarthLink, (Atlanta, GA)

• Coordinated and managed multiple accounts receivable billing system projects simultaneously, billing consolidation migrations, identified deficiencies and procedural gaps that impacted the application and posting of payments in the billing systems.

• Transitioned billing roles and functions for an existing team by Interviewing existing billing teams to identify current processes, drafted processes, trained new teams assuming responsibilities and served as a SME for new processes.

• Managed new and existing contracts for all customers, vendors – (merchant) drafting, negotiations, project planning, implementation, and training to improve efficiencies and cost reduction.

• Managed internal and external audits, including preparation, research, reporting and reconciliation.

Director of Operations June 2011 – February 2013

McGuire and Associates, LLC, (Montgomery, AL)

• Managed all firm contracts: new business, renewals, disputes, request for payment, implementation and performance compliance.

• Managed internal and external audits, including preparation, research, reporting and reconciliation.

• Designed strategically team building initiatives, billing policies and human resources needs including pre-screening, interviewing, hiring and payroll for staff of twenty- five.

Director of Operations February 2010 – June 2011

Alexander Gallo Holdings, LLC, (Atlanta, GA)

• Translated broad strategic goals into tactical policies, procedures and processes in the functional areas of contract management, order Entry, invoicing, Billing and Cash Applications.

• Re-engineered departmental processes to implement standards and controls in support of Sarbanes Oxley while managing five direct report managers, ongoing daily operations of a fifty plus member decentralized billing team generating $300M in billed revenue across multiple lines of business, contract types and billing cycles in a high volume, deadline driven, transactional environment. Accounts Receivables Billing Manager December 2008 – February 2010 Incomm, (Atlanta, GA)

• Provided leadership and managed a team of five billing specialists responsible for daily, weekly, and monthly billing and collections of $900M in global store value gift and prepaid cards including invoice generation, taxing, banking regulatory compliance, collection activities and contract administration.

• Contract Administration responsibility for Fortune 500·contracts including banking regulatory compliance, pricing, spend thresholds, discounting, early termination penalties, expirations, and renewals.

Quality/M&P/Process Manager November 2007 – December 2008 The Kenmar Group (Long-term contract AT&T), (Atlanta, GA)

• Channel managed and trained, eighty-member billing team responsible for rating, invoicing, contract administration and revenue assurance across multiple lines of business/5M + accounts.

• Managed external audits, including preparation, research, reporting and reconciliation.

Various Temporary Assignments (June 2006 – November 2007) BellSouth Telecommunications (June 1989-May 2006)

Sr. Internet Protocol Quality Billing Process Manager (July 2005-May 2006) Sr. Regional/Project Manager (June 2003-July 2005) Sr. Customer Service/Billing Manager (November 2000-June 2003) Customer Service Associate (August 1998-November 2000) Customer Service Representative (June 1989-August 1998)

• Managed monthly billing and collections processes of $2 Billion for all Internet protocol services invoice generations, taxing, FCC compliance, collection activities and contract management administration for all commercial divisions.

• Project managed and reconciled Client Billing Invoices for Outstanding revenues, E- rate discrepancies, and reconciliation.

• Managed the ordering, external audits, billing, and collections for the BellSouth Accounts of $200M in multi-regional revenue complex products and services including invoice generation, taxing, FCC regulatory compliance, collection activities and contract administration. Provided leadership to support proactive change and improve operational performance.

Education Summary:

• B.B.A. – Business Management, Georgia College & State University.

• Certifications: BellSouth CMPMO Project Manager.

• BellSouth Information Mapping.

• BellSouth Facilitator.

Volunteer Organizational Summary:

• Citizens of Georgia Power – Chairman – Hospitality (2018 – 2019).

• Citizens of Georgia Power – Floor Coordinator (2017 – 2018 and 2018 – 2019).

• Green Team Georgia Power – Vice President (2017 – 2018).

• VOICE – Liaison – Mentoring Program 2017 (Georgia Power) – 2018 and 2018 – 2019.

• PDEC – Power Delivery Employee Council (Georgia Power).

• Nuclear Response Committee – Nuclear Responder (Georgia Power). Skills and Systems:

• Accounting/Financial Oracle Financials.

• ADP Enterprise.

• Ariba.

• AS400.

• Basic SQL.

• Bottom Line.

• CAPEX Billing.

• Cequence.

• Corridor.

• Crystal Reporting.

• Data Cert. Acuity.

• Docker.

• ESM- Engineering Service Management

• MAS500.

• Quick Books Pro.

• QuickBase.

• RDC (Remote Deposit Capture).

• Serengeti Tracker.

• Sharedoc.

• T360.

• Tymetrix.

Microsoft Office:

• (WORD, EXCEL, POWERPOINT, ACCESS).

• Smartsheets.

• (V-look ups, Pivot tables and macros).

Telecommunications:

• Arbortext 5.1 (Epic Editor for Authors).

• Aptis.

• BOCRIS.

• CABS.

• ClearView.

• CLOUD.

• DOORS (Dynamic Object-Oriented Requirements Systems – Project Requirements Management).

• Flare.

• Logical.

• MIDAS.

• Omni bill.

• OMS - Order Management System.

• Rack wire.

• Remedy.

• ROS.

• Saville.

• Single View.

• Tapestry.

• Telispire.

• Titan.

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