Customer Service Sterile Processing
Resume:
Christina C Payne
Goal-Oriented Sterile Processor with extensive knowledge and Versatile skill set
Warren, MI 48088
*****.**********@*****.***
Personable and energetic Worker committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management, Sterile processing skills and customer service.
Authorized to work in the US for any employer
Work Experience
Grubhub Delivery Driver
Grubhub for Drivers - Detroit, MI
May 2021 to Present
• Customer Service
• Completed on-time deliveries by choosing best and most efficient routes.
• Minimized company liability and risks to loads by obeying traffic laws.
• Routing
• Money Handling
• Worked overnight shifts during peak periods to meet coverage needs. Certified Sterile Processing Technician
Mindlance Employment Agency - Rochester Hills, MI
March 2023 to July 2023
• Cleaning,
• Disinfecting
• Decon
• Assembly
• Paperwork
• Documentation
• Sterilize medical equipment
Sterile Processing Technician
St. Joseph Mercy Hospital - Pontiac, MI
October 2022 to February 2023
• Sterilize/ Assembly
• Build Case carts
• Paperwork
• Decontamination
• Maintain Workflow
• Documentation
Security Receptionist
Securitas - Troy, MI
April 2022 to September 2022
· Monitor cameras, paperwork, badge audits
· Answer phones directed visitors and took messages
· Address inquiries
· Assist in signing in/out guests and visitors
· Prepared financial reports
· Faxed, copied, and scanned documents
· Operated multi-line telephone system to independently handle over 30 calls each day Sterile Processing Technician
McLaren Health Care - Mount Clemens, MI
October 2020 to June 2021
• Paperwork
• Assembly
• Decontamination Department
• Main/Sc charge - Deliver Supplies from sterile storage to requested O.R
• Build Case carts daily
• Assessed instruments, equipment and containers to promote cleanliness and proper functioning.
• Recorded biologicals and test results.
• Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures. Cashier/ Cook, Cashier
Wingstop - Shift leader - Detroit, MI
April 2019 to February 2020
· Cooking/Food Handling
· Bag orders, handle customer complaints, and clean
· Customer resolutions
· Mentored new team members on POS system operation, customer service strategies and sales goals.
· Deck scrub
· Money handling
· Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
· Trained new employees and delegated daily tasks and responsibilities
· Tracked receipts, employee hours and inventory movements Delivery Route Driver
Edible Arrangements - Sterling Heights, MI
February 2018 to February 2019
· Deliver bags full of decorative arrangement boxes,and balloons
· Using checklist forms, and addresses to complete route
· Logged mileage, stops, orders and carton counts for each route.
· Paid per package delivered
· Seasonal For Holiday
· Handled customer concerns and issues effectively
· Delivered 25 to 30 baskets per day
Cashier/Stocker
Sherwin-Williams - Roseville, MI
October 2016 to February 2017
· Stock Front and back of Warehouse
· Shipping and Receiving
· Assist customers with color matches tailored to their current project
· Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
· Merchandising
· Customer Service
· Mixed and matched paints according to customer specifications. Customer Service Cashier
CVS Pharmacy - Warren, MI
June 2013 to August 2016
· Lottery
· Resolved customer complaints and maintained clean and tidy checkout area.
· Cigarette/Liquor distribution
· Photo Machine operator
· Passport photos
· Stock and merchandising
· Recommended products to customers, thoroughly explaining details.
· Used POS system to enter orders, process payments and issue receipts
· Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies Education
Certification in Sterile Processing
Ashworth College - Norcross, GA
March 2020
Skills
• Customer service
• Aseptic Technique
• Delivery
• Packaging
• OSHA and FDA Certified
• Medical Terminology & Venipuncture
• Pos Operator/ Money Handling
• Assembly
• Microsoft Word
• Office Administration
• Security
• Clerical Experience
• Quality Assurance
• Management
• Servsafe Certified
• Data entry
• Attention to detail
• Food Handling
• Vital Signs
• Hospital Experience
• Delivery Driver Experience
• Patient Care
• Driving
• Financial Report Writing
• Infection Control Training
• Food Preparation
• EMR Systems
• Route Driving
• Supervising Experience
• Accounting
• HIPAA
Certifications and Licenses
CRCST
ServSafe
Food Handler Certification
BLS Certification
Driver's License
CPR Certification
April 2023 to April 2025
Bls Certification
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