Medical Assistant Customer Service

My passion is to help and comfort people. I have fifteen years experience as retail manager combined with nine years experience as Certified and Registered Medical Assistant (CMA/RMA), I ham self driven and always remind positive. I am interested in a full-time role with an experienced and professional location. Sales Manager

The Loft Poughkeepsie, NY

09-2023-Present

Mentor new sales associates to contribute to the store's positive culture. Provide positive customer service and open store credit cards weekly to drive sales. Actively pursue personal learning and development opportunities. Supervise and direct all merchandise and shipment processing. Responsible for annual operating budget of $1.5 Million. Manage staff of 8 sales associates,

Medical Assistant

Community Primary Care

06/2022- 06/2023

Experience multi-tasking and being fast pace.

Utilized the ECW for scheduling, billing, collections, insurance claims, and medical records. Provided training for other Medical Assistants in all duties. Assisted Pediatricians with injections and collection of samples. Prepared examination rooms.

Phlebotomy

Took patient histories and vital signs prior to examinations. Sterilized and cleaned all instruments.

Medical Assistant

eRiver Neurology Poughkeepsie, NY

08/2021- 04/2022

Experience multi-tasking and being fast pace.

Prepared written diagnosis documents for patients and their families Utilized ECW for scheduling, billing, collections, insurance claims, and medical records. Provided training for other Medical Assistants in all front office duties. Assisted Pediatricians with refilling medications. Prepared examination rooms.

Took patient histories and vital signs prior to examinations. Medical Assistant

The Children’s Medical Group Poughkeepsie, NY

09/2016-08/2019, 10/2020-02/2021

Experience multi-tasking and being fast pace.

Utilized the ECW for scheduling, billing, collections, insurance claims, and medical records. Provided training for other Medical Assistants in all front office duties. Assisted Pediatricians with injections and collection of samples. Prepared examination rooms.

Phlebotomy

Took patient histories and vital signs prior to examinations. Sterilized and cleaned all instruments.

Medical Assistant

Caremount Medical Poughkeepsie, NY

12/2019-09/2020

Experience multi-tasking and being fast pace.

Utilized multitasking skills for scheduling, FMLA paperwork, insurance claims, and updating patient’s medical records.

Provided training for other Medical Assistants in all front office duties. Assisted Pediatricians with injections and collection of samples. Prepared examination rooms.

Took patient histories and vital signs prior to examinations. Prepared shots and neurologist machines for the Doctor. Sterilized and cleaned all instruments.

Assistant Manager

Williams-Sonoma-Danbury, CT

08/2010-02/2014

Managed staff of 25 sales associates, 3 team leaders and 2 assistant managers. Assigned employees to specific duties to best meet the needs of the store. Instructed staff on appropriately handling difficult and complicated sales. Scheduled and led weekly store meetings for all employees. Completed profit and loss performance reports.

Store Manager/ Department Manager/Cash Office Responsible/ Sales Associate Hennes & Mauritz -Poughkeepsie, NY/ Albany, NY

05/2004-08/2010

Promoted from Sales Associate to Department Manager to Store Manager within 2 years. Mentored new sales associates to contribute to the store's positive culture. Actively pursued personal learning and development opportunities. Supervised and directed all merchandise and shipment processing. Responsible for annual operating budget of $12 Million. Managed staff of 50 sales associates, 6 team leaders and 1 assistant manager. EDUCATION

Ridley-Lowell Business & Technical Institute - Certified/Registered Medical Assistant-Poughkeepsie, NY Graduated program -Top Honors. 2016

College of St. Rose - Communications-Albany, NY 2006 Dutchess Community College - Associate of Arts: Media Communications- Poughkeepsie, NY 2004 F.D.Roosevelt High School- Regents Diploma 2002

Lindsay Brennan 1502 Salt Point Turnpike

Pleasant Valley, NY 12569

T: 845-***-****

*********@*****.***

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