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Customer Service Call Center

Location:
Woodbridge, VA
Salary:
$17
Posted:
November 17, 2023

Contact this candidate

Resume:

Chloe Simmons

Quantico, VA *****

ad08h0@r.postjobfree.com

+1-571-***-****

Authorized to work in the US for any employer

Work Experience

Medical Scribe

Scribe-x - Portland, OR

October 2023 to November 2023

Documenting patient visits with a provider and writing prescriptions Banking Specialist

TELEPERFOMANCE USA - Richmond, VA

May 2021 to August 2023

I helped usaa members with any bank issues they may have Alorica Customer Service Representative

Alorica - Fredericksburg, VA

August 2020 to April 2021

Answering inbound calls and making outbound calls to customers if we got disconnected. help customers manage their online savings account with Marcus by Goldman Sachs. I solved problems and documented calls

Hospitality

Affordable Suites of America - Stafford, VA

July 2020 to August 2020

Make sure guests hotel rooms were clean and ready for them when they arrive CNA - Certified Nursing Assistant

Rose Hill Health care Resources - Dumfries, VA

July 2018 to March 2020

Light house cleaning, cook, bathe, toilet, and feed patients and fill out timesheets Bus Attendant

Prince William county transportation - Stafford, VA December 2016 to April 2018

Would make sure all the kids on the bus were seated and quiet Certified Nurse Assistant

access Homecare Inc - Alexandria, VA

April 2013 to July 2016

Responsibilities

Feeding,bathing patient,and light cleaning

Accomplishments

I enjoy taking care of people who need it

Skills Used

My patient care

• Provided patients/residents with care and companionship

• Delivered medication to patients

• Helped patients with activities of daily life (ADL): bathing, grooming, dressing, feeding, exercising, ROM exercises, and walking

Certified Nursing Assistant

Family Horizons home healthcare - Stafford, VA

October 2011 to October 2012

Bathe, feed, change clients, transferring, light house cleaning, Retail Sales Associate

Deb Shops - Stafford, VA

October 2008 to October 2011

Retail, customer service, cashier, answering phone, and greeting customers Education

Associate in Allied Health and science

South University Online - Savannah, GA

2015 to Present

Bachelor's degree in Public Health

Skills

• Caregiver (10+ years)

• Microsoft Word

• Customer Service Skills

• Microsoft Office (10+ years)

• Microsoft

• Vital Signs

• Home Care

• Residential Cleaning

• Patient Care

• Alzheimer's Care

• Senior Care

• Laundry

• Dementia Care

• Medication Administration

• Food Preparation

• Meal Preparation

• Nursing

• Infection Control Training

• Hotel experience

• Public health

• Medical terminology

• Live chat

• Data collection

• Patient monitoring

• Search engines

• Typing

• Primary care

• Clerical experience

• Windows

• Insurance verification

• Childcare

• Documentation review

• Patient observation

• Computer networking

• CRM software

• Salesforce

• Cash handling

• Banking

• Home health

• Hospital experience

Certifications and Licenses

Certified Nursing Assistant (CNA)

June 2016 to June 2017

CPR

Additional Information

Excellent keyboarding skills (proficient in Microsoft office suite) Certified nursing Assistant clinicals at Mary Washington Hospital, Greenfield's Assisted living facility, and Woodmont



Contact this candidate