Project Management Data Analysis
Resume:
CLARICE D. EVANS
South Burlington, VT 05403
************@*****.***
https://www.linkedin.com/in/claricedevans/
SUMMARY
Research, evaluation, statistical, and data management professional with a broad range of experience across quantitative and qualitative methodologies. Experienced in experimental, quasi-experimental, and applied methodologies.
CORE COMPETENCIES
Quantitative research: proposals, project methodology (including sampling), survey design and programming, project management, data analysis, reporting, presentations
Qualitative research: proposals, project methodology, project management, coding and analysis, reporting, presentations
Research team management: supervised researchers and interviewer teams of up to 25 people
Market/user research: managed various market and user research project types including new product development, UX, product testing, advertising awareness, ad/concept testing, branding, segmentation, pricing, customer engagement, and loyalty
Program evaluation: process and outcome evaluations including designing study materials and moderating focus groups, creating surveys, data analysis
Data management: experience extracting data with PowerBI, SQL, or SAS from databases and data warehouses to create data files for research projects, cleaning and editing data, merging data files
Statistical analysis: expertise in Excel and SPSS, experience with SAS Enterprise, R, Alteryx, Tableau, psychometric testing
Writing and editing: experienced proposal and report writer, experienced AP-, APA- and Chicago-style editor, served as Associate editor for academic journal in education, experienced textbook editor
Training/Teaching: conducted trainings in research methodology and data concepts for a variety of audiences, taught undergraduate research methods at several universities
WORK EXPERIENCE
Consultant [January 1999 to present]
CDE Consulting, South Burlington, VT
Program evaluation—provided evaluation expertise to nonprofit organizations (technical assistance, program and process evaluations)
Market Research—craft proposals for potential clients involving concept tests, assortment tests, individual interviews, AA&Us, online focus groups, etc.; instrument creation; report writing; editing; training market research staff; perform quality control on survey programming; analyze data; and create final client reports
Research methodology, statistical analysis, and data analysis—provide research methodology advice and statistical analysis for clients in education, finance, healthcare, public relations, and hospitality management; completed appropriate data analysis >50 academic projects, including doctoral dissertations; survey design, programming, and data analysis on requested performance measures for organizations; psychometric testing of surveys and national certification examinations, form equivalency testing
User testing—provide website evaluation and user testing, including feedback on interacting with artificial intelligence chat bots
Writing/editing—contracted copy editor for nonprofit organizations (academic online course content for courses and textbooks); copy edited >150 master’s theses and doctoral dissertations; copy edited test items for professional certification exams in finance and healthcare
Evaluation Specialist IV–remote position
Karna, LLC [March 2023 to November 2023]
Atlanta, GA
Provided research and evaluation expertise on contracted healthcare projects
Served as Project Manager and Evaluation Lead on two projects and on evaluation team on other projects
Provided quantitative (e.g., survey design and analysis) and qualitative (e.g., interview protocols, coding) services using PSPP (open source version of SPSS), SurveyMonkey and NVivo
Assisted with IRB application
Data Analyst–remote position
American Diabetes Association [April to September 2022]
Arlington, VA
Provided data analysis expertise in reanalyzing data sets and extracting new insights
Built data files for longitudinal data analysis in SPSS and Alteryx
Created reports for internal project teams
Provided data analysis consultation and technical assistance to team members
Edited web content, PowerPoint presentations, and product summaries for Strategy & Insights department
Research Analyst II–remote position
OCHIN [9/2021-3/2022]
Portland, OR
Worked with internal OCHIN and external research team members on federal grant projects
Used SQL or PROC SQL (SAS Enterprise) to pull data from tables in data warehouses (EPIC EHR), reporting in Tableau
Compiled data into tables for journal articles
Worked with patient medical records, including PHI from hundreds of community health centers around the U.S.
Member of Research Department Anti-Racism Workgroup
Quality Management Research Associate [1/2019-2/2021]
Behavioral Science Research Corporation, Coral Gables, FL
Ryan White Part A Program:
Led quality improvement project oversight for Clinical Quality Management Committee at medical case management agencies; documented progress, provided technical assistance, wrote reports for Miami-Dade County to be sent to HRSA; acting head of quality management for Part A Program from October 2020
Successfully project managed annual client satisfaction survey for the Miami-Dade HIV/AIDS Partnership (Ryan White Part A program)—telephone interviews of 507 clients
Produced quarterly Clinical Quality Management Report Card (key performance and quality indicators) for Part A program overall and by medical case management agency
Worked with patient medical records, including PHI
Designed surveys, conducted data analysis, wrote research reports, assisted in medical case management trainings, and created presentations
Assist with IRB applications
SurveyMonkey, SPSS, other survey programs
Quality Rater—Remote [7/2015-7/2017]
ZeroChaos, Orlando, FL
Completed tasks to train artificial intelligence/machine learning models for Alphabet (parent company of Google and YouTube); trained algorithms on various identification and classification tasks; assisted in training customer assistant chat bots
One-year contract was extended for additional year due to satisfaction with quality of work
Chief Analyst [7/2013-11/2014] (remote from March-November 2014)
OCM Quality Assurance Inc., Shelburne, VT (Market Research company)
Successfully created and edited market research project reports
Programmed multiple online surveys
Supervised phone interviewers in a call center and performed quality control checks
Analyzed data from client satisfaction surveys using Excel and PSPP (open source version of SPSS)
Worked with patient medical records, including PHI
Senior Research Analyst—grant position [7/2012-6/2013]
University of Maryland, Baltimore (Medical School), Pediatrics/Child Protection
Baltimore, MD
Analyzed data from 20-year longitudinal study (LONGSCAN) using SAS Enterprise
Completed programming and administered online survey for five-year grant project for National Institute on Drug Abuse (NIDA) (multiple survey programs)
Worked with patient medical records, including PHI
Provided data analysis for presentations at Helfer Society Annual Meeting (April 2013) and Pediatric Academic Societies Annual Meeting (May 2013)
Research Associate and Analyst [10/2009–12/2010]
REDA International, Inc., Wheaton, MD
Supervised survey administration, including supervision of call center staff
Prepared data reports, calculated survey response rates, wrote research reports, engaged in survey design and revision
Engaged in site visits for state education evaluation project
Participated in data, technical assistance, and reporting activities for federal and state (i.e., Arkansas, Maryland, Pennsylvania) contracts
Worked with patient medical records, including PHI
Research Analyst/Project Manager [1/2008-9/2009]
Behavioral Science Research Corporation, Coral Gables, FL
Ryan White Part A Program:
Successfully project managed annual client satisfaction survey for the Miami-Dade HIV/AIDS Partnership (Ryan White Part A program)—in-person interviews of 600 clients at 13 locations
Worked with patient medical records, including PHI
Designed surveys, conducted data analysis, wrote research reports, assisted in medical case management trainings, and created presentations
Market Research:
project management, designed focus group protocols and instruments, moderated focus groups, conducted data analysis, engaged in client relations, wrote research reports
DEGREES
M.A. University of Maryland, College Park, (Social Psychology)
B.A. University of Central Florida May
Major: Psychology, Cultural Diversity track, summa cum laude
CERTIFICATIONS/TRAININGS
Enrolled in Data Scientist Certification program from IBM – 2021
IBM Certification/Coursera
Data Science Orientation class completed 6/2021
Tools for Data Science class completed 7/2021
Data Science Methodology class completed 8/2021
LinkedInLearning:
SQL: Data Reporting and Analysis completed 12/18/2019
SQL Essential Training (2018) completed 12/17/2019
CITI (Collaborative Institutional Training Initiative)
Conflicts of Interest completed 9/07/2021
Social & Behavioral Researcher Basic/Refresher completed 1/11/2019
Social/Behavioral Research Investigators and Key Personnel completed 2019
Health Information Privacy and Security for Clinical Investigators completed 1/11/2019
Human Subjects Research completed 9/14/2021
Information Privacy Security (IPS) completed 12/30/2021
Responsible Conduct of Research completed 9/13/2021
Social and Behavioral Research Best Practices for Clinical Research: Good Clinical Practices completed 9/17/2021
Howard University School of Education Evaluation Training Institute (a National Science Foundation funded project)
“Preparing Professionals as Reflective Practitioners, Change Agents, and Contextually Competent Evaluators”
Howard University, School of Education, Washington D.C.
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