SHERRY NICHOLS

** ***** ****, ***. *, Bedford Ohio 44146 216-***-****

ad08dx@r.postjobfree.com

Highly organized administrative professional with over eight years of field experience seeking full-time employment at an organization that values my background in:

Blackboard

Microsoft Office

Supervision

Office Coordinating

Salesforce

Microsoft Outlook

Data Entry

Customer Service

Microsoft Excel

SAP

EXPERIENCE

DATA ENTRY SPECIALIST – RICOH

MAY 2023 – JULY 2023

Enter Data entry for Medical Claims

Dealt with HIPPA (Health Insurance Portability & Accountability Act) everyday

Checked each file to make sure information was correct and accurate to send out

Working in SAP software making sure all data is entered, verified, and communicated correctly

Collection Specialist – McCarthy Burgess & Wolff

January 2023 – May 2023

Resolving overdue bills

Identify accounts that are overdue

Collect payments

Keep records of the amounts owed and the length of delinquency

Protect employer’s financial assets

Assembler – Hostar International

December 2022 – January 2023

Assemble hotel products/inventory

Check labels and match them to items

Loading/ unloading trucks

Printed labels

Packer – Wild Republic (K&M International)

September 2022 – December 2022

Loading/ unloading trucks

Package and prepare orders for shipment

Printed labels

Assist in other departments

Customer Care Representative – Fresenius Medical Care

April 2022- September 2022

Called patients to take inventory of their supplies,

Entered their data into system

Shipped their orders

Informed them of the dates in which they will receive them

Updated patient’s files.

Data Entry of patients updated info as well as their inventory.

Administrative Assistant - Cleveland State University

December 2021 –April 2022

Organized and managed the front office clerical and organizational task

filed, organized, scheduled meetings,

Set up conference rooms around the campus

Assisted partners w/ correspondences, messaging, shipped /received packages

Ordered supplies for the office

Trained & certified in validating identification for employment and entering into the government system

Mail distribution, as well as run micro and macro.

Data Entry of applicants of employment for the university.

Customer Service Representative – Harte Hanks

November 2019 - June 2020

Developed respectful relationships with clients through daily communication over phone calls and emails to ensure long-term, successful partnerships.

Assisted clients with applying for unemployment.

Notated and checked the status of claims.

Data Entry of client’s information in applying for unemployment.

Dispatcher - Travel Centers of America

JANUARY 2018 – JUNE 2020

Dispatched and coordinated daily route functions based on the needs of the client

Monitored dispatch times, following progress throughout the shift

Scheduled/dispatched drivers based on volume and routes

Identified issues before they occurred, and develop a plan of action to resolve

Onsite will be the liaison between the drivers and the client

Call Center Representative – Amtrust North America

MARCH 2016- JANUARY 2018

In a 24/7 and 365-days call center, assisted 75-100 customers daily

Processed audit payments and claims calls

Cross-trained and provided back-up for other customer service representatives when needed

Compiled weekly reports and records

EDUCATION

Bachelor of Business, Tiffin University

APRIL 2016

Associates of applied Accounting, Cuyahoga Community College

MAY 2014

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