KAREN
BERNARD
*******@*****.***
Lubbock, TX 79424
Experienced Office Management and Administration
Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. PROFESSIONAL SUMMARY
JB Viking Inc. - Office Manager
Lubbock, TX • 09/2014 - 07/2020
Nexstar - Human Resources Coordinator
Lubbock, TX • 05/2010 - 08/2014
WORK HISTORY
Established workflow processes, monitored daily
productivity and implemented modifications to improve overall performance of personnel.
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Managed budgets, appointment scheduling, employee
and event itineraries and accounts to improve
productivity initiatives.
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Optimized organizational systems for payment
collections, AP/AR, deposits and recordkeeping.
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Monitored and evaluated personnel performance to
complete annual reviews, recommend advancement or
address productivity concerns.
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Utilized client and staff feedback to maintain customer partnerships and increase revenue.
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Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
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• Maintained computer and physical filing systems. Evaluated employee records and productivity to
complete employee evaluations.
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Managed office operations while scheduling
appointments for department managers.
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Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in
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SKILLS
• Performance Management
• Team Building
• Coaching and Mentoring
• Motivational Leadership
Staff Development and
Training
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• Microsoft Office Suite
• Regulatory Compliance
• Recruitment and Hiring
Handling Customer
Complaints
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Team Management and
Supervision
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• Methodical and Organized
• Confidence and Drive
• Intuit QuickBooks
• Payroll Administration
Documentation and
Recordkeeping
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Multitasking and
Prioritization
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Accounts Payable and
Receivable
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Odessa High School
EDUCATION
Odessa, TX
High School Diploma
interview process and drafting offer letters.
Directed job fairs to bring in local talent for long term and seasonal positions.
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Supported HR functions with emphasis on record
keeping, data entry and general HR tasks.
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• Addressed and resolved general payroll-related inquires. Coordinated complex travel schedules, accommodations and trip logistics for candidates and executives.
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Maintained human resources information system and
kept employee files up to date and accurate.
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Explained employee compensation, benefits, schedules, working conditions and promotion opportunities.
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Evaluated timecards for accuracy on regular and
overtime hours.
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