AMINATA DRAME

**** ****** ***** ******** **** ***27

Cell: 614-***-****) email ad089w@r.postjobfree.com

OBJECTIVE: To obtain a position in the field of information technology with an emphasis on technology integration special interests include software design, consulting, systems analysis and networking.

EDUCATION: BFEM (average end-of-study certificate) 2008 Senegal

BAC baccalaureate 2011 Sénégal

Diplôme de Technicien en Informatique (D.T.I) /Computer Technician Diploma

Dakar –Senegal 2012

license 3rd year of university studies 2015 cheikh anta diop university of Dakar Ucad

TECHNOLOGY SUMMARY:

Systems: Mainframe, UNIX, Windows 9X/NT/2000/XP/2K3, Mac OS, MS_DOS

Databases: Relational Databases

Languages: SQL, HTML, and Java

Software: MS Project, MS Visio, MS Office, and Lotus Notes

EXPERIENCE:

since 2016 I have worked as an executive secretary and accountant in a real estate agency in Senegal. my role was to welcome customers, draw up rental contracts, and manage the rental payment cash register. and since my first job in the USA I have experienced the packaging work which consists of standing and putting products in packages. I also worked at 2 different DHLs like parking and putting back in place the products like the put a way

IT Coordinator:

Built voice mailboxes, assigned phone numbers to new hires, took internal calls for applications and hardware support with the goal to resolve them quickly and correctly while working with a team of 2 service desk technicians; Handled computer repairs on hard drives, RAM, and modems, took care of software upgrades, and updated testing procedures and standards, solved hardware issues to assure the repair is completed in a timely and efficient manner; Installed and configured computer tools in all state and updated Operating Systems on Fujitsu Siemens SCENIC computers.

ARCAN SENEGAL GROUP (ARCAN France) April - September 2014

Service Technician:

Installed software, tested applications, transferred data through the network, built and installed computers and new office equipment, solved IP address issues and traveled to client’s site to work on computers that were still under warranty.

MONTIGNY HOSPITAL METZ, France August 2014-December 2014

Housekeeper

Performed any combination of the following duties in care of patients in the medical facility, under direction of nursing and medical staff: answered call light bells and intercom to determine patient’s needs; Served, collected food trays and fed patients requiring help; Transported patients using wheelchair, wheeled cart or assisted patient with walking; Draped patients for examinations and treatments; Turned and repositioned patients alone and with assistance to prevent bedsores; Changed linens, ran errands, directed visitors and relieved the receptionist during her lunch hour; and Took and recorded vital signs intake and output as directed.

FASSU INFO-ELEC, SENEGAL

Service Desk Computer Technician Intern: January 2015 June

Solved IP address problems, transferred information through the network, built computers, partitioned drives, installed operating system and software and tested applications, installed computers and new office equipment and set up meeting sound devices. Built voice mailboxes, assigned phone numbers on phones for new staff, took internal calls for applications and hardware support with the goal to resolve them quickly and correctly while working with a team of 4 Service Desk technicians.

SKILLS:

● Bi-lingual French/English,

● Trustworthy & Flexible,

● Perform multi-tasks simultaneously & work well in a team environment,

● Program Design and Development,

● Hard drive partitioning,

● Computer Installation & Maintenance,

● Networking concepts, Implement Windows Professional,

● Principles and basic Accounting,

● Installation and test of Operating System & applications software,

● Maintenance of accurate files, correspondence and other records,

● Installation of Software and hard drive transfer through the network,

● Troubleshoot Macintosh, PC and DELL computers and printers,

● Installation of office equipment.

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