Charlotte Womack

Customer Service data Entry

Schenectady, NY 12308

ad086m@r.postjobfree.com

+1-518-***-****

To secure a challenging position in a office environment with opportunity for advancement. Authorized to work in the US for any employer

Work Experience

Customer Service Representative

Tierra Farm, Inc. - Valatie, NY

October 2018 to December 2021

1. Data entry/Customer Service printing and Billing customer orders. Track orders for delivery to customers. Telephone customers with order changes. Printing labels, back order logs and contacts.

• Provided assistance to clients

• Answered phone and assisted customers with changes

• Assisted customers in person

• Created customer appointments

• Scheduled reservations for customers

• Maintained up-to-date knowledge of customer accounts

• Explained products and benefits

• Inventoried stock

• Operated the cash drawer

• Confirmed payments, refunds, etc.

• Resolved payment and order disputes

Receptionist

The CM Group - Colonie, NY

June 2019 to October 2021

Customer support/ schedule appointment with customers Assembly line worker

Gourmet Italian Foods Inc - Rotterdam, NY

2016 to 2018

Assembly line worker,set-up pasta and lasagna trays, Stuff shells, Manicotti, Pirogies line. Also mixed batches of seasonings,Cheese mixes, Potatoe filings etc. Machine Operator-Bagger Machine, Pasta filer, Shipping Receiving dept.

Sales Associate/Customer service

Boscov, Colonie center

2015 to 2016

Telemarketer

CMG - Troy, NY

2014 to 2015

Data Entry/Mail Room Operator

PWTR - Albany, NY

2007 to 2014

Calling previous customers that purchased Code books for Lawyer's. Judges etc. Cold calls to get referrals out to existing customers.

Taper/stitcher operator

Temple-Inland - Scotia, NY

2006 to 2010

Production Assembly, Contec Inc - Schenectady, NY

2000 to 2005

Education

ITT Technical School - Albany, NY

2010

High School Diploma

Albany High School - New York, NY

1986

Skills

• adjustments (Less than 1 year)

• Assembly (10+ years)

• bindery (8 years)

• Clean room (5 years)

• Clerical (6 years)

• Excel (10+ years)

• Inspection (5 years)

• inventory (7 years)

• inventory control. (7 years)

• invoices (7 years)

• multiple phone lines (6 years)

• non-conforming (3 years)

• Powerpoint (7 years)

• quality control (8 years)

• read drawings (3 years)

• Shipping (6 years)

• Shipping and receiving (6 years)

• telephone. (8 years)

• Ups (5 years)

• Word (3 years)

• Supply Chain (2 years)

• Procurement

• Forecasting

• Spice (Less than 1 year)

• Office Experience (8 years)

• Administrative Experience (2 years)

• Front Desk (8 years)

• Basic Math (10+ years)

• English (10+ years)

• Manufacturing (9 years)

• Warehouse Experience (7 years)

• Commercial cleaning

• OSHA

• Aviation

• Telemarketing

• Logistics

• Purchasing

• Microsoft Outlook

• ERP Systems

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