DORCAS CHANDA
House Number **** Old Ndeke Copperbelt Luanshya Zambia +260*********
*******************@*****.***
Professional Summary
Dutiful Healthcare Assistant works under guidance of healthcare professionals in hospitals and community settings to aid with clinical duties, observe and monitor patients and promote physical and nutritional health and well-being. Compassionate team player recognized for positive, upbeat attitude and proactive demeanor in solving problems. Flexible learner adapts easily to new challenges.Also a professional Caterer, good at preparing all kind of meals.Always willing and ready to learn.
Skills
HARD SKILLS
Patient Care
Emotional Support
Infection Control
Healthy Meal Preparation
Medication Administration
Measuring bodily fluids
Recording vital signs
Tube feedings and medications familiarity
First Aid and Safety
SOFT SKILLS
Good listener
Excellent communication skill
Adaptability
Flexibility
Teamwork
Errands
Compassionate
Friendly
Cultural Awareness
Work History
Health Care Assistant 05/2022 to 12/2022
At Clinic 1 Mufulira Copperbelt – Zambia
Maintained clean, safe, and well-organized patient environment. Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
Assisted in feeding patients by offering fluids and snacks and recording amounts consumed in logbook
Assisted with feeding and monitored intake to help patients achieve nutritional objectives. Provided safe mobility support to help patients move around personal and public spaces. Assisted patients with self-administered medications. Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Personal Care Assistant 01/2021 to 04/2022
Annette Chulu – Zambia
Supported nursing staff with care of incontinent patients and promotion of continence care. Maintained clean environment with due consideration to health and safety issues and infection control policy.
Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
Aided patients with walking and limb exercises to improve strength and balance. Assisted with taking vital signs and documenting blood pressure and temperature for proper tracking.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction. Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Transported patients between rooms and appointments or testing locations. Ran errands for patients, did shopping, and picked up other necessities. Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Personal Caregiver(Shift) 12/2019 to 02/2021
Mirriam Chisulo – Zambia
Assisted with feeding and monitored intake to help patients achieve nutritional objectives. Maintained and organized patient rooms and communal spaces to minimize environmental and safety hazards.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Assisted in feeding patients by offering fluids and snacks and recording amounts consumed in logbook
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Maintained clean, safe, and well-organized patient environment. Kept accurate records of patients' care, condition, and progress. Telemarketing 01/2019 to 01/2021
Worked For Unify (Money Lending Institution) – Zambia Answered calls, took messages, and transferred calls to correct individuals. Collaborated with marketing teams to develop and execute promotional strategies. Built relationships with customers using strong persuasion and active listening skills. Recorded contact information of customers and potential customers in internal database. Completed daily and weekly sales reporting using assigned tools. Followed up with customers to solicit further sales. Opened new accounts and documented personal, demographic, and payment information in system.
Asked relevant questions to assist customers with selecting needed or requested products and services.
Negotiated pricing and payment terms with customers when possible to close deals. Informed current and prospective customers of promotions and new or upgraded products. Asked pertinent questions to understand customer requirements. Other Jobs Not Related to Health Care 01/2013 to 01/2019 Atleast 3differerent Employers – Zambia
Education
Chaisa Secondary School - Zambia
Kabulonga Secondary School - Zambia
Burma Primary School - Zambia
Certification and Achievements
*Certificate in catering,chef's catering professional training school from 2008
*certificate in computer from mulele mwana youth skills 2022
*certificate in healthcare assistance at Davmar college of sciences and research 2022
*certificate in psychosocial counseling,Davmar college of health sciences and research 2022
*certificate in first aid and cpr at st John 2022.
*First Aid 2023
*Diploma in caregiving 2023
*Food Hygiene 2023
*Elderly care 2023
All documents for Visa process ready,willing to relocate as soon as COS is offered. References
Professional and Personal References Availability on Request