Wallace (Denny) Lyon

**** ***** ******, *********, ** 21215

Mobile: 703-***-****) Email: ad085n@r.postjobfree.com

EDUCATION

Bachelor of Arts – with Honors, Business Administration – University of Michigan, Ann Arbor, MI

MILITARY SERVICE

U.S. Navy (Officer) – Served 4 years

PROFESSIONAL EXPERIENCE

06/2023 – 07/2023 Heritage Toyota Owings, Mills, MD

Sales Associate

10/2022-01/2023 The Yard at Inner Harbor Baltimore, MD

General Manager

11/19 – 10/2020 Summit Retail Solutions Baltimore, MD

Brand Ambassador

04/2018 - 04/2019 Honeysuckle Restaurant Washington, DC

Service Manager-Social Media Marketer

•Brought in to improve and refine service.

•Aided in presenting restaurant in social media marketing.

•Increased operational efficiencies.

•Restaurant has since closed.

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12/2016 -02/2018 Bastille Restaurant Alexandria, VA

General Manager

•Annual Sales: $1.82 to $2. MM

•Hired to improve profit of highly regarded modern French fare brasserie serving & International wines

•Increased revenue $181,800 (10%) through local outreach, promotions and cross promotions

•Reduced Labor Costs from 32 to 29% though hiring right staff, training, forecasting/scheduling

•Increased Yelp score from 4 to 4.5 by developing and supporting a high performing team

08/2012 – 07/2016 Nellie’s Sports Bar Washington, DC

Director of Operations

Annual Sales: $5.5 MM

Developed and implemented policy processes and accurate P&L’s and determine true financial performance

Lowered Food Costs $302,500 (40.5% to 35%) through recipe adherence, portion control and waste reduction

•Reduced Labor Costs $907,500 (40% to 23.5) via forecasting staffing needs, cross-training and managed OT

•Lowered Liquor Costs $385,000 (25% to 18%) by training pour levels, theft, and disciplined inventory control

•Developed, planned and executed email marketing and promotional strategies

11/2011—08/2012 Micros Systems Columbia, MD

•Outside Sales in Northern Virginia

•Support for existing customers contractually and maintenance focused

01/ 2009—11/2011 Bobby Vans Grill Washington, DC

Promotion Manager/Trainer/Banquet Manager - Annual Sales: $6 MM

•Hired in as Service Manager and promoted to Promotion Manager/Trainer/Banquet Manager December 2009

•Oversaw restaurant operations, sales and marketing functions.

2001 – 2008 Passion Food Hospitality Grou Washington, DC and Reston, VA

General Manager

• Hired in as Service Manager of TenPenh Restaurant ($5 MM), promoted to Opening GM of Ceiba Restaurant($5 MM) in 2003, tasked with new restaurant operations as Opening GM of PassionFish Restaurant in 2008 ($8 MM)

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