Introducing:

Ruth Ingram

***** *********** *** *.

Novi, MI 48375

248-***-****/ad084y@r.postjobfree.com

MANAGEMENT SUMMARY:

Strategic Planning Budget Development Personnel Management

Program Development Visionary Leadership Organizational Management

QUALIFICATION SUMMARY:

Registered Nurse

Dedicated and focused on patient care services with proven expertise in administrative/managerial oversight of patient, family, community, and staff.

Accountable for budgetary development and compliance.

Proven ability to forge, lead and motivate outstanding healthcare teams.

Proven ability to recognize, handle and minimize risk management issues.

Outstanding interpersonal and communication skills with excellent oratorical

skills to large and small groups on various levels.

Professional Experience:

Knotting Hill of West Bloomfield – (a Ciena Facility)

West Bloomfield, MI 48322

Position: Director of Nursing

November, 2022 – Present:

Duties: Direct all operations of the nursing department. Responsible for managing all nursing personnel in the provision of high-quality care for all residents. Ensure staffing levels are maintained in relation to census. Provide supervision of clinical staff of nurses, nurse managers, CNAs, wound care, RDs, therapists and other ancillary staff. Make frequent rounds on each unit to observe care being provided and to problem solve, as necessary and resolve any patient/resident/family issues to the satisfaction of those involved. Interview, hire, discipline and provide performance evaluations. Working with other departments and committees to meet the goals and objectives of the organization. Approve referrals for admission from a clinical perspective. Lead participant in state surveys and any plans of correction. Performed other duties as needed.

Medilodge of Farmington, Farmington, MI

Position: Director of Nursing (interim)

March, 2022 –October, 2022

Duties: Responsible for directing all activities of the Nursing Department. This included supervision of clinical staff of nurses, CNAs, MDs. RTs. RD. therapists, Wound care staff and other ancillary staff. Made frequent rounds on each unit. Ensured adequate staffing on each unit for each shift. Interviewed, hired, disciplined as necessary. Other duties working with various committees, performance evaluations. Cleared referrals for admission. Interacted with family member, problems solved. Lead participant in State surveys. Other duties as needed.

Felician Sisters of North America, Livonia, MI 48050

Position: Director of Nursing Department 08/2015 – April 3, 2020

Duties: As a member of the Leadership Team, provide oversight and direction to a team of licensed and non-licensed professional nurses, nursing assistants and other healthcare workers. Working in a religious environment provide supervision of care for retired and/or infirmed professional Catholic Nuns. Care is provided in a convent care center, their home. Functioning under the auspices and directions in cooperation with the Felician Sisters Provincial Council, develop and implement strategic initiatives for 24 hour operations centered around our philosophy of “Person Centered Care” while incorporating the organization’s Mission Statement and Core Values. Develop and insure that plans of care are updated and consistent with individual care needs. Monitor and insure that service excellence is maintained for each Sister. Manage computerized staff scheduling and payroll computation of time and attendance. Develop staff performance evaluations and provide disciplinary actions as necessary. Provide input into fiscal budgetary management. Develop and implement strategic programs contributing to quality improvement, staff satisfaction and retention.

Beaumont/Botsford Hospital, Farmington Hills, MI 48335

Position: House Manager/Supervisor 11/2003 – 08/2015

Duties: Provide hospital wide coverage of operations by maintaining staffing levels on all units, problem-solve, served as health care resource person for staff, patients and families. Coordinated bed management and appropriate patient placement activities. Managed distribution of supplies and equipment. Assisted with staff performance evaluations, disciplines and other special projects. Met with patients and family members to resolve problems and concerns thereby increasing service excellence and customer satisfaction. Directed staff compliance to hospital policies and procedures and other duties as needed.

Center for Senior Independence, Detroit, MI 48205

Position: Administrative Clinical Nurse Manager 5/2013 -5/2015

Duties: Working in a PACE (Program of All Inclusive Care of the Elderly) environment, maintained 24/7 responsibility for providing nursing leadership to the nursing departments at two sister locations. As a member of the executive leadership team, played a major role in developing and redesigning the nursing department. While adhering to local, state and federal regulatory authorities, managed a professional staff of registered nurses-case managers, nurse practitioners, home health aides, certified nursing assistances, clinic RNs and medical assistants in rendering care to the elderly in their homes, in our on-site ambulatory care clinics, in our contractual nursing homes, extended care facilities, assisted living and other senior housing facilities. Developed and provided educational competencies for staff annually and on-going. Facilitated and conducted daily interdisciplinary team meetings updating participant status and other elements of concerns. Facilitated daily care plan update meetings with RN case managers assigned and others involved in the participant’s plan of care. Played an active role in our Comfort Care program. A program similar to hospice wherein we assisted participants and families to accept and handle end of life issues with comfort, respect and dignity. Assisted in transitioning and training to our new EMR. Created and developed positions, job descriptions and roles. Provided coaching and mentoring to staff thereby increasing staff retention and staff satisfaction. Responsible for interviewing, hiring, disciplining and terminating employees. Maintained and developed fiscal budgets and compliance. Worked closely, side-by-side with the Medical Director and other physicians to insure optimal care was being provided to all participants. Developed and maintained collaborative relationships with other department leaders, the communities we served and other outside stakeholders.

St. John-Macomb Oakland Hospital, Madison Heights, MI 48071:

Position: Administrative House Manager to Clinical Nurse Manager 6/2007-5/2012

Duties: Initially provided hospital supervisory coverage of operations. Providing adequate staffing on all units, appropriate bed placement of admissions and provided administrative over site to hospital personnel and accreditation authorities. Attended all Code Blues.

Position: Clinical Nurse Manager 6/2008-5/2012

Duties: On a 44 bed medical-surgical unit, provided leadership oversight to a professional interdisciplinary team in the delivery of quality patient care to a diverse population with varying diagnoses from medical to critically ill patients, including a high percentage of geriatric and post-operative patients. Interviewed, hired, evaluated and terminated subordinate personnel. Responsible for fiscal management and compliance. As a member of the executive team, developed and maintained collaborative working relationships with physicians and other department leaders. Responsible for unit adherence to accreditation authorities.

State of Michigan-Department of Corrections, Detroit, MI 48212

Position: Health Services Manager-State Executive 15 2/2000-5/2007

Duties: Provided executive leadership to a multidisciplinary team of health care providers in the delivery of care to approximately eleven hundred convicted felons. Supervised daily operations on all levels. Utilizing a systematic approach and format similar to that of a hospital and ambulatory care clinic. This included Nursing, Medical, ED, Dental Clinic, Psychology, X-ray, and a Medical Records department. Lead operations and strategic planning with full responsibility for bottom-line fiscal management. Formulated various reporting systems with accountability to the Governor’s state-wide plan of operations. Conducted staff meetings. Redefined organizational structure, oversight for major expenditure decisions and performed monthly financial evaluation with budgetary results and balancing.

United States Home Care, Southfield, MI 48075

Position: Nursing Administrator/Director 1999-2000

Duties: Directed and provided oversight for a busy home health care agency. Developed and managed the provision of professional care of patients in their homes. Supervised a team of nurses, physical therapists, social workers, dietitians, speech therapists and home health aides. Simultaneously, providing supervision of office staff. Insured compliance to state, local and federal regulatory agencies. Performed time-keeping and computerized payroll. Conducted staff meetings. Marketed for additional referral sources.

Mercy-Amicare Home Health Care Agency

Position: Executive Branch Director 1992-1999

Planned and facilitated operational processes for the allocation of certified and private health care in residential settings. Provided direction and oversight for daily operations. Provided current and long term strategic planning for organizational growth. Performed marketing activities. Developed a hospital based “Mother-Baby Program” for in home care for neonates and well babies thereby reducing maternal length of stay and increasing the unit’s profit margin.

Providence Hospital, Southfield, MI 48075

Position: Staff Nurse/Charge Nurse 1987-1992

Duties: Provided hands on, high tech intensive care to compromised infants in the Neonatal Intensive Care Unit. As Charge nurse, developed shift assignments, member of the unit CQI committee. Attended high risk deliveries.

Grace Hospital, Detroit, MI

Position: Nurse Manager 1985-1987

Duties: Managed daily operations of the Well Baby Nursery and the Neonatal Intensive Care Unit. Interviewed, hired, scheduled, evaluated and terminated employees. Member of various committees.

Worked as staff nurse at numerous hospitals through staffing agencies.

EDUCATION HISTORY:

Masters of Arts Degree in Organizational Management: Spring Arbor University – 2006

Bachelors of Science Degree in Health Care Management: Spring Arbor University-1998

Associates of Science in Nursing, Wayne County Community College – 1984

Associates of Arts in General Education, Wayne County Community College-1976

Professional and personal references are available upon request

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