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Customer Service Records Coordinator

Location:
Seguin, TX
Posted:
November 17, 2023

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Resume:

Magdaline Capps

Seguin, TX *****

ad083l@r.postjobfree.com

+1-713-***-****

Experienced Records Coordinator / Land Associate with a demonstrated history of working in the Oil & Gas industry. Skilled in records management, customer service, analytical skills, Microsoft office, and workplace safety.

Willing and able to learn new skills for career diversity. Strong support professional, highly motivated team player who is eager to succeed.

Work Experience

Business Assistant

Heartland Dental - New Braunfels, TX

November 2022 to Present

Insurance Verification, AR, Deposit checks electronically, check in/out, collect payments, scheduling and confirming appointments, work closely with Dr. and team to ensure office flow and communication is elite. Land Assistant

Citation Oil & Gas Corp. - Houston, TX

June 2021 to December 2021

(7 months)

Scan all incoming division orders and land documents. Index and distribute documents to assigned land analyst. Search and attempt to locate land owners or heirs that are in suspense before reporting unclaimed money to the state. Each quarter, report to the state the funds and individuals that have not been located successfully. Complete weekly reports for landmen. File hard copy division orders and keep per retention. Purge hard files that have reached shelf retention, box, index and send to off-site storage. Land Tech Associate

Alta Mesa Resources

June 2019 to March 2020

(10 months)

Process negative balance reports for the division order department. Resolve owner relations requests. Research owner accounts in suspense and attempts to locate individuals or rightful heirs in order to release funds. Process and scan division & transfer forms as well as ACH and W9's. Update owner accounts as needed. Process ACH D/D enrollment forms. Research and locate documents as needed by request of Land VP. Send OCC unclaimed funds to the state bi-monthly. Retention Clerk - Special Services

First Community Credit Union - Houston, TX

October 2018 to June 2019

(9 months)

Scan and Index various member documents for each branch location. Assist the Title department in receiving/processing titles, mailing to the court, and start repossession process. Process undeliverable mail.

Land Records Coordinator

Contango Oil & Gas Company

November 2013 to April 2017

(3 years 6 months)

Maintain Land Files and Inventory Log while providing file support in an efficient, professional manner to all Land File users

Process all incoming documents by scanning and creating new Land files (Contract, Leases, DO, Well, Prospect, etc.)

Organization of File Room and general maintenance of all files Maintain Running Inventory of all files

Respond to file requests and prepare/follow file check out and check-in procedures Send documents for approval by various State and Federal agencies and record in County records. Make copies for Analyst for Lease Set Up in BOLO

Create and maintain Name and Address Files in BOLO Land System, SOX Compliant Work on Special Projects as required

General administrative Support to Land department

Assist yearly on the 1099 IRS record report

Coordinate and maintain an inventory of records sent to offsite storage Records Coordinator

Eagle Rock Energy Partners

November 2011 to November 2013

(2 years 1 month)

Assist in the development of company-wide procedures for Offsite Storage Organize and restructure physical file rooms

Plan and execute the physical transfer of boxes from Iron Mountain to Pioneer Implement and develop records organization to all company departments Site Manager

OBS/ExxonMobil

January 2007 to November 2011

(4 years 11 months)

Managed over ten employees and two departments

Processed weekly payroll and monthly invoicing

Managed and Stewart ExxonMobil LPS Safety Program

Processed and delivered over thirteen extensive company reports Met with ExxonMobil weekly to exchange partnership strategies Lead Records Clerk

OBS/ExxonMobil

January 2005 to January 2007

(2 years 1 month)

Manage Revenue, Payables, Land, and Ownership Records Processed weekly timesheets

Revenue and Payables experience

Processed daily client requests and communicated with clients on a daily basis Generated files and input new data into the system Inventoried, managed active files, retrieved, and ordered offsite files as needed Selected as a Team Member of a quality control project at Iron Mountain Senior Records Assistant

PacoTech/ExxonMobil

January 1998 to January 2000

(2 years 1 month)

Assisted in a company merger

Responsible for new employee training

Prepared, researched, and updated reports on a weekly basis Retrieved, generated, and filed major oil company documentation Education

High School Diploma

Jersey Village Senior High School

1994 to 1998

Skills

• Software Documentation

• Records Management

• Microsoft Excel

• Management

• Petroleum

• Microsoft Word

• Training

• Oil & Gas

• Document Management

• Access

• Office Management

• Research (10+ years)

• Background search (2 years)

• Clerical experience

• Documentation review

• Leadership

• Spanish

• Bilingual

Links

http://linkedin.com/in/magycpps



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