Megan Robison

Kenosha, WI *****

ad0837@r.postjobfree.com

+1-262-***-****

Experienced in customer service, management, sales representative, caregiving, common labor, food industry, as well as delivery.

Authorized to work in the US for any employer

Work Experience

Housekeeping

Svindland Residency - Kenosha, WI

October 2021 to Present

• Assisted with cleaning hallways, bedrooms, kitchen and restrooms

• Removed trash

• Helped with laundry

• Sanitized (area or item rooms bathrooms counters equipment)

• Washed dishes

• Cleaned windows

• Vacuum floors

• Sweep floors

• Mop floors

• Let pets outside for extended amount of time daily Caregiver for Elderly

GT Independence - Kenosha, WI

July 2021 to November 2021

Managed care of resident by assisting with showering, brushing teeth and other personal hygiene-related needs

Developed a meaningful relationship with resident, while patient was suffering from dementia and epilepsy.

Ensure personal hygiene is upheld by periodically changing bandages, clothing and bedding Educate patient on treatment options and adjust plan as needed Report any environmental or behavioral issues to supervisor Repositioned bedridden resident to prevent sores; bandaged and applied salves to any sores that had developed

Prepare snacks and keep all areas of the home clean, including kitchen, bathroom, and living room Document patient behaviors and report abnormalities to supervisor Serve food to [how many] patients and provide extra assistance as needed Communicate effectively with soft tone and sensitivity Coordinate all communications between patients and doctor offices Attend to client needs [20-40] hours each week

Listen to patient needs and adjust treatment plan accordingly Schedule technician for appliance repairs, including refrigerator and dishwasher Shift Leader

Store Manager

Subway Restaurant - Kenosha, WI

March 2017 to June 2021

Mediate conflicts between employees

Monitor front and back of store/restaurant for operational efficiency Check register for cash and charge totals at the beginning and end of each shift Conduct inventory checks and restock supplies as needed Oversee 4 employees in 6 hour shift

Maintain a safe, clean, and positive working environment Inspect store/restaurant for cleanliness and workflow efficiency Answer customer inquiries and quickly resolve any issues Supervise busy shifts with over [how many] employees Train [how many] employees

Contribute to high-level of customer satisfaction

Cross-train employees to overcome potential workflow issues Organize special events, such as sport games, receptions, class parties. Check in with customers regularly to ensure satisfaction Customer Service Specialist

Shopko - Kenosha, WI

October 2009 to January 2019

Respond to customer inquiries quickly via phone, email, or in-person Greet all customers with a warm, friendly welcome

Perform opening and closing duties

Troubleshoot and fix office equipment, including copy machine and phone system Follow up on customer inquiries quickly and efficiently Balance teller drawer at the end of each shift

Maintain safe, fun working environment

Train multiple new hires, ensuring compliance with all regulations and standards Secured and locked sensitive financial material, such as cash and money orders to prevent theft and minimize risk

Answer basic questions from customers in a clear, friendly manner Collect payments and handle petty cash

Count and roll loose coins

Document and quickly resolve all customer satisfaction issues Supervise a team of 10 employees

Use technology efficiently to increase communication across departments Record all messages and deliver in a timely fashion Resolve customer and employee issues with speed and efficiency Maintain a positive, friendly attitude at all times Process transactions, including cash, deposits, and wire transfers Answer phones and respond to emails in a quick, professional manner Delivery Driver

Domino's Pizza - Kenosha, WI

September 2014 to January 2015

Manage time effectively to make deliveries on time, maintaining high customer satisfaction and building brand reputation

Leveraged GPS system and navigation app to determine and follow the most efficient routes Completed food deliveries in a timely manner and guaranteed customers received a positive, memorable experience

Drive safely in all types of weather and follow traffic laws to protect company property and the general public

Sales Associate

Payless ShoeSource - Kenosha, WI

May 2013 to October 2014

Maintained log of purchases with customer phone numbers and email addresses to notify them of upcoming promotions and sales

Created attractive merchandise displays with strategic product placement that pulled customers into the store and maximized purchases

Greeted customers in-store per day, responding to inquiries, helping with purchase decisions, and providing exceptional customer service

Attended sales conferences to improve relationship building and closing techniques Train new employees on upselling, cross-selling, and customer service techniques Education

High school diploma or GED

Pennford Online

Skills

• Home Care

• Food Preparation

• Care giver Customer service Training

Home health Microsoft word Personal care

English

• Laundry

• Cooking

• Cleaning

• Alzheimer's Care

• Typing

• Dementia Care

• Food Industry

• Meal Preparation

Languages

• English - Fluent

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