Accounts Payable Customer Service
Resume:
TERESA GRANADO
Houston, TX *****
************@*****.***
Experienced Accounts Payable Analyst with 15+ years of experience in handling accounts payable. Processed High volume of invoices and payments using Great Plains and Prophet 21 for clients averaging 1,000 monthly. Detail-oriented professional dedicated to accuracy and outstanding customer service. Motivated Accounts Payable professional with 15+
years of experience in AP.
Positive, Multi-task oriented, Dependable.
Excellent communication skills.
Team Player
Self-starter with professional manner.
Accounts Payable Analyst, Customer Service
Representative, Receptionist.
Software: Microsoft Great Plains, Prophet 21, Excel, Teams, Outlook.
12/2012 to 11/2022
BANNER SOLUTIONS/HL FLAKE LEGACY
Houston, TX
Accounts Payable Analyst
Worked Remotely.
Accrued monthly for recurring bills, freight posted to correct month. Processed high volume of inventory invoices, matched packing slips to invoice. Processed high volume of Freight invoices for all locations, billing for overseas and domestic Reviewed invoices for proper discounts and payment terms. Notified vendor of all discrepancies; shortages, damages, wrong cost, and short payments. Respond to questions and made calls regarding billing issues. Maintained a complex record and filing system of accounts payable vendor files and other financial records including purchase orders and invoices with check stub for retrieval or review by purchasing administrators. Received inbound and outbound calls.
Reviewed monthly statements.
Underwent five acquisitions in 4 years without any extra hiring necessary. Helped with year end audits, collecting data, saving and submitting audit requests. Software: Microsoft Great Plains, Prophet 21, Excel, Teams, Outlook. 04/2009 to 11/2012
GRANADO WOOD FLOORS
Houston, TX
Office Assistant
Assisted with all office procedures- Part time.
Printed out all work orders and placed in salesman's tray. Answered all calls and responded to emails.
Faxed completed work orders to HSS for final payment. Filed completed work orders.
10/2003 to 08/2008
LUBY'S
Houston, TX
Fixed Asset Analyst /Accounts Payable Clerk
Reviewed stores purchases of new equipment at the end of every period. Set up Fixed Asset - Assigned a number and populated each screen in the fixed asset module with serial number, manufacturer number, model number, and tag number assigned by Luby's Facility Service. Set up a brief description of the asset.
When asset was removed from a store, made all adjustments to removes it from the stores books. Matched purchase order and packing slips to invoice. Received and closed purchase order.
Processed high volume of stores invoices, employee expense reports, and journal entries. Researched month-end discrepancies and other items on an as needed basis. SUMMARY
SKILLS
EXPERIENCE
Handled 18 stores, worked as a liaison with store managers. Reviewed monthly vendor statements, assisted vendor with any missing invoices-researched and resolved. Coding of expenses and input into AP system.
Assisted with AP check run, matching invoice to check's over a certain dollar amount. Assisted other team members as necessary.
04/2000 to 09/2002
TEJAS OFFICE PRODUCTS
Houston, TX
Customer Service Representative /Receptionist
Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Educated customers on special pricing opportunities and company offerings. Fielded customer complaints and queries, fast-tracking for problem resolution. Greeted all walk-in customers, distributors and salesman. Handled all walk-in customers needing to order office supplies. Jefferson Davis High School, Houston, TX
EDUCATION AND TRAINING
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