Customer Service Sales Associate
Resume:
CUSTOMER SERVICE
DONTAY
DAVIS
CONTACT INFORMATION
***.*************@*****.***
Jul 2, 1991
African American
SKILLS
LANGUAGES
English Native
OBJECTIVE
Efficient and detail-oriented customer service professional with extensive experience in handling inquiries, resolving issues, and building positive customer relationships. Strong communication and problem-solving skills, dedicated to delivering exceptional customer experiences. EXPERIENCE
CASHIER
Zaxby’s . Sumter S.C Oct 2023 - Present
SALES ASSOCIATE
Bath and body works. Sumter SC Aug 2023
QUALITY ASSURANCE
Sitel. SC Jan 2019 - Feb 2023
SERVER
Outback Steakhouse. SC Mar 2019 - Jan 2020
EDUCATION
HIGH SCHOOL DIPLOMA
Lakewood High School. Sc Jan 2005 - Jul 2009
Customer service
Active listening
Verbal communication
Problem solving
Time management
Empathy
Customer satisfaction.
Proficient in operating cash registers and accurately processing sales transactions and returns.
·
· Strong attention to detail and ability to multitask in a fast-paced environment. Skilled in maintaining a clean and organized work area, ensuring efficient operations.
·
Successfully achieved and exceeded sales targets while maintaining excellent customer satisfaction.
·
Demonstrated strong product knowledge and provided personalized recommendations to enhance the customer shopping experience.
·
Effectively handled customer inquiries, complaints, and returns, ensuring a positive resolution.
·
Collaborated with team members to implement sales strategies and promotional activities, resulting in increased revenue.
·
Provided exceptional customer service by responding to inquiries and resolving issues promptly and effectively.
·
Handled a high volume of customer interactions through various channels, including phone and email.
·
Mentored and coached individuals to maximize their potential and achieve professional growth.
·
Trained in food and beverage service, ensuring up-selling and cross-selling techniques to maximize revenue.
·
Proficient in handling cash transactions and POS systems, maintaining accuracy and integrity of financial records.
·
Excellent interpersonal skills, adept at building rapport with diverse customers and addressing their needs effectively.
·
Contact this candidate