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Oklahoma City Customer Service

Location:
Dallas, TX
Posted:
November 17, 2023

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Resume:

Shasylvia Goodlow

*** * ********* ****. ********* 55 Oklahoma City, Oklahoma 73127

405-***-**** ad080q@r.postjobfree.com

Professional Summary

Customer service professional with extensive background in the hospitality industry seeking to transition into various fields to utilize in addition training

Education

Oklahoma State University – Oklahoma City, Oklahoma City, OK June 2015 – February 26, 2016

REACH - Legal Assistant

Oklahoma State University – Oklahoma City, Oklahoma City, OK November-2012 REACH4Work – Employment Search

Oklahoma City Community College, Oklahoma City, Oklahoma January 2010 - May 2010 Sociology

Internship

Oklahoma Department of Human Services, Oklahoma City, Oklahoma December 2015 Administrative Assistant Intern

● Organized and complied employee records.

● Updated employee database with current information via employee files. Experience

Ranchwood Nursing Center

March 2018-present

Emerald square nursing

Feb-May 2020

Heritage Park Nursing Home, Oklahoma City, Oklahoma July 2014 – December 2014 Dietary Aide

● Prepared snacks and meals for residents.

● Ensured cleanliness and sanitation of lobby and dining area. LaQuinta Inn and Suites, Oklahoma City, Oklahoma November 2013 – December 2014 Front Desk Clerk/Housekeeper

* Checked in guests and answered questions regarding hotel services and amenities.

* Maintained cleanliness of guests’ room through daily sanitation and dusting. Epworth Villa, Oklahoma City, Oklahoma August 2008 - October 2008 Housekeeper

* Performed daily task of vacuuming carpets, sweeping and cleaning floors.

* Collected rubbish from wastebaskets and ash trays and taking such to its designated location for pickup.

* Cleaned and sanitized residents’ rooms and bathrooms as well stocking and restocking supplies. Renaissance Hotel, Oklahoma City, Oklahoma May 2008 - July 2008 Housekeeping Supervisor

* Trained new and experienced workers in policies, procedures, and use of equipment.

* Assigned tasks and inspected work to ensure it met cleanliness standards.

* Communicated with manager to provide swift and quick resolutions to problems, maintaining a level head and democratic approach.

Skirvin Hilton Hotel, Oklahoma City, Oklahoma February 2007 - May 2008 Housekeeping

* Delivered cribs, ironing boards, and rollaway beds to guests’ rooms.

* Dusted furniture, polished metalwork, replaced light bulbs, washed walls, windows, and woodwork.

* Cleaned guests’ rooms, meeting rooms, restrooms, and common areas such as lobbies. Related Skills

National Career Readiness Certificate – Silver, 86NWY13X0GNJ Alpha Indexing, Microsoft Office

Shasylvia Goodlow

4221 SE 54th St Apartment 1-G Oklahoma City, Oklahoma 73135

405-***-**** ad080q@r.postjobfree.com

Reference

Lacrecia Wilkins

Oklahoma City

405-***-****

Lynsey Huddleston, Associate

Oklahoma City

405-***-****



Contact this candidate