Customer Service Accounts Receivable

Gwendolyn McClinton

Memphis, TN *****

e: **************@*****.***

t: 901-***-****

Career Summary

Self-motivated professional seeking to join a progressive organization where I can utilize my outstanding skills in communication, administrative, and support duties that will leverage my interpersonal skills within an organization.

Experience

TruckPro LLC, Cordova, TN 2023 - Present Collections Specialist/Accounts Receivable:

Manage and collect outstanding accounts receivables from clients and customers.

Resolve and reconcile delinquent external customers and internal business partners accounts while providing excellent communication and customer service.

ABB Incorporated, Memphis, TN 2020 - 2023

Business Financial Analyst, Finance Department:

Monitored customer account details which included posting and reconciling payments, addressed aged receivables to minimize non-payments, delayed payments, and other irregularities.

Researched customer billing issues and resolved problems to facilitate receipt of overdue monies and promote excellent customer relationships.

Orgill, Incorporated, Collierville, TN 2014 - 2019

Corporate Account Support Specialist: 2016 - 2019

Support in preparation of reports, analysis, proposals and account maintenance.

General administrative duties which included Dealer market reports, mailings and support for customers.

Established monthly and quarterly reports for customers, vendors and corporate account managers.

Credit Assistant/Accounts Receivable: 2014 - 2016

Analyzed key accounts to determine creditworthiness and compliance.

Developed comprehensive understanding of financial statements, enhancing opportunities to assess risk.

Cash allocation and application.

Skills

Month-End Reconciliation

Billing and Invoicing & Data Entry

Microsoft Office Proficient

Business Process Improvements

Vendor Relations & Customer Service

Critical Thinking, Research, Investigation & Resolution

Education

Bachelor of Science/Criminal Justice Bethel University, 2021

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