Carla K. Foster *** North Jefferson Street

Pitsburg, Oho 45358

937-***-****

ad07yx@r.postjobfree.com

CareSource 2015-2017

PDI Specialist

Creates new provider records and maintains current records for all lines of business in OH, KY, IN, and WV. Collaborates regularly with members of the credentialing and contracting teams to verify correct provider information and corrective dates. Sorts and documents returned mail. Met quality and production standards. Assist with mentoring new hires. Experienced in Cactus, Choreo, and Facets. Understands urgent deadlines and utilizes critical thinking skills. Motivates peers through positive attitude and encouragement. Dependable and willing to take on extra tasks as needed.

CareSource 2014-2015

High Risk Case Management/Scheduler

Effectively communicate, multi-task, and use the computer scheduling program as well as other office computer programs to manage scheduling, cancellations, and rescheduling accurately for field staff. Schedule staff to ensure the most efficient routes to maximize productivity, Accurately document all telephone calls. Interact with healthcare professionals, members, caregivers, demonstrating the highest level of courtesy and understanding of all situations; being able to effectively remedy situations. Extremely adept at utilizing Salesforce. Created an Excel spreadsheet of long term care facilities I was responsible for listing the address, telephone number, and the contact person. Also created an Excel spreadsheet of all the case managers and patient navigators with their telephone numbers and their team lead. Generated a weekly report of the case managers and patient navigators who were off work that time period. Established excellent rapport with contacts at the long term care facilities and my team for whom I scheduled appointments to see patients. Aided in created department processes. Excellent patient care always came first. Cincinnati Home Care/Quality Care 2013-2013

Office Manager/Scheduler/Coordinator

Solo managing of the Dayton branch including but not limited to scheduling, hiring and firing of employees, marketing, client and employee chart maintenance, payroll reconciliation, close communication with caregivers and case managers, and resolution of problems with clients as well as employees. Cambridge Home Health Care 2012-2013

Office Manager/Scheduler/Patient Care Coordinator

Restored home health care agency to a respectful position in the community as well as an agency respected by many case managers licensed by the state of Ohio, as well as physicians caring for our clients.. Responsible for but not limited to scheduling, on call duties, payroll, hiring, firing, tracking recertification periods, and all service plans including nursing visits, generation of 485’s, marketing, and obtaining physician orders, Page two

Carla Foster

Good Samaritan Hospital 2007-2010

Radiology Department Medical Transcription

Transcribed radiology reports ensuring that strict department turn around met and if an urgent report was needed, it was transcribed immediately.

Child and Adolescent Specialty Care 2000-2005

Telephone Triage

Answering multiple phone lines in a very fast paced environment; providing medical advice, instruction and reassurance to the patient’s parent (s) and prescription management. Computer documentation of each interaction. Management of patient and physician schedules. Excellent and close communication with physicians in order to maintain the patients maintain excellent health. Education

Graduated from Kettering College of Medical Arts obtaining an Associates Degree in Science.