Fairburn, GA, *****, US Metuka +* ***-***-Lewis **26 ad07xb@r.postjobfree.com

WORK HISTORY

Customer Service Technician at Transcom

**/**** - ******* (2 years)

Check to ensure that appropriate changes were made to resolve customers' problems.

Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Helping customers navigate through their device settings and other features.

Customer Service Specialist at Arc communications

03/2021 - 08/2021 (6 months)

Selling products and issuing downsells for unwanted products. Listened to customers voice their opinions about the products and its benefits.

Salesman at Cutco Knives

01/2021 - 02/2021 (2 months)

Describe merchandise and explain use, operation, and care of merchandise to customers.

Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.

Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

Place special orders or call other stores to find desired items. Driver Helper at United Parcel Service, Inc.

09/2020 - 12/2020 (3 months)

I helped the driver deliver packages to houses, businesses and more. Waitress at soul vegetarian

08/2016 - 08/2020 (4 years)

I took customer’s orders and brought them their food. I was also the cashier when it was time to check out.

EDUCATION

KIPP Atlanta Collegiate

Graduated 2019

High School in Mechanical Engineering

Alabama Agricultural and Mechanical University

PRESENT

High School in Mechanical Engineering

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