Customer Service Representative
Resume:
Del’Shon Bradford
Kansas City, MO *****
ad07vv@r.postjobfree.com
Customer service expert who identifies customer needs and delivers effective solutions to problems.
Committed to providing high-quality customer care to create a positive experience. Personable and
professional under pressure with motivated, energetic nature.
Work Experience
Public Relations Manager
Clrd Ppl - Denver, CO
November 2021 to Present
Duties include strategizing marketing ideas to spread the word about the non profit organization.
Coming up with creative direction, flyers, social media management ect
Stylist/Sales Associate
Nordstrom - Overland Park, KS
March 2023 to October 2023
CSR - Customer Service Representative
Check N Go - Kansas City, MO
October 2021 to February 2022
Server
Seasons 52 - Kansas City, MO
November 2019 to March 2020
• Guest services
• Hosting
• Scheduling host
• booking large parties
• money management
• admin work.
Medical Specialist
Lincare - Kansas City, MO
May 2019 to March 2020
• Assist patients in ordering oxygen tanks and other medical supplies
• Assist the customer with the insurance information and getting the insurance company billed correctly
• Trouble shoot with any patients who may have not received their medical supplies that may have no
arrived yet
• Responsible for taking with the insurance company making sure all of the proper paper work has been
filled out for the insurance company's records
• Verifying insurance is covering patients
Customer Service Representative
Hanger Clinic Office - Kansas City, MO
March 2018 to May 2019
• Responsible for scheduling appointments,
• Validating insurance and payment authorization, inputting claims, processing payments,
• Responsible for performing account collections, conducting billing research and responding to
telephone inquiries.
• Ensure billing for all services provided is accurate, timely and fully docume
Education
High school diploma
Skills
• Customer service
• Typing
• POS
Contact this candidate