Gina Lingle

Job Experience ****-****

Plymouth, PA 18651

ad07ty@r.postjobfree.com

+1-570-***-****

SUMMERY OF SKILLS

• Inbound and outbound calls with clients to help with account, make Reservations or any other questions or requests

• Additional projects or tasks as assignments

Willing to relocate to: Scranton, PA - -

Authorized to work in the US for any employer

Authorized to work in the US for any employer

Work Experience

COVID-19 Screener/Receptionist

Sanford Federal, Inc

December 2021 to Present

Essential Functions:

• Greeting staff, patients, and visitors.

• Taking temperatures with a thermal thermometer.

• Complete COVID-19 screening questions with all individuals entering the building.

• Ensuring all individuals entering the clinics are wearing masks or handing out masks as necessary.

• Ensuring all individuals use hand sanitizer prior to entering clinics.

• Other duties as assigned by Supervisor.

Competencies:

• Prior experience in fast paced and large volume patient car Reservation Agent

Sundance Vacations - Wilkes-Barre, PA

August 2018 to December 2020

is to assist customers with planning and booking reservations. Administration and business opera This can mean booking a hotel room, a car rental, airplane tickets, a cruise package or tickets to a show.

• Also help plan travel itineraries by suggesting local tourist attractions and places of interest.

• Process payments and send the details and confirmation to the guest. When issues arise with reservations, the Reservation Agent is often contacted to sort out the issues and have great organization and multitasking skills.

Medical Records Clerk

Commonwealth of Pennsylvania - Wilkes-Barre, PA

January 2017 to September 2019

Responsible for answering inbound calls

● Indexed documents

● Faxed and submitted orders for Doctors

● Knowledge of Microsoft Office products

● Completed referrals and any other administrative task as required Loan Servicing Specialist II

Navient - Wilkes-Barre, PA

August 2011 to May 2016

Indexed documents such as forbearances, deferments and income based repayment plans etc.

● Entered loan information into required systems to complete with enrollment process

● Provided customer service support when required

● Knowledge of Microsoft office programs and also programs designed for Navient such as EDC, Class and accurint

● Detail oriented and great organizational skills while working in a fast paced environment

● Used computers for various applications such as database management or word processing

● Created, maintained and entered information into databases

● Operated office equipment such as fax machines, copiers or phone systems

● Conducted searches to find needed information

● Learned to operate new office technologies as they are developed and implemented Account Analyst

Genpact - Wilkes-Barre, PA

February 2006 to September 2010

Provided customer service support to customers

● Completed collections on accounts

● Medical Billing

● Spoke with patients regarding insurance information and bills

● Located and attached appropriate files to incoming correspondence requiring replies

● Opened, read, routed and distributed incoming mail or other materials

● Completed correspondence

● Submitted claims to insurance companies

● Checked eligibility and helped patients with getting insurance claims paid Education

High School Diploma

Wyoming Valley West High School - Valley, Wyoming, US Skills

• Medical Records

• CSR

• Customer Care

• Customer Service

• Call Center

• Word Processing

• Medical Billing

• Clerical Experience

• Medical Office Experience

• Databases

• Insurance Verification

• Cold Calling

• Medical Terminology

• Anatomy Knowledge

• Physiology Knowledge

• Medical Coding

• Medical Scheduling

• Microsoft Excel

• Basic math

• Cash handling

• Microsoft Powerpoint

• Data entry

• Microsoft Word

• Microsoft Office

• Sales

• Computer Operation

• HIPAA

• Medical Receptionist

• Office experience

• 10 key calculator

• Windows

• Customer service

• Typing

• Data collection

Certifications and Licenses

Radiolgy Certification June 2005 to Present X ray certified Additional Information

Administration, clerical and business operations knowledge

Contact this candidate