Edgart Tokar

*** *. ** ****** ****. #***, San Mateo, CA 94401 Cell. 415-***-****,

E-mail: ad07s3@r.postjobfree.com

Career Objective: To find a challenging position as a customer service representative

Summary of Qualification:

Detail oriented professional with exceptional in-depth knowledge of the banking and insurance industries

Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results

Creative expert with a proven track record of delivery, strong communication skills, and demonstrated ability to inspire/mentor internal teams and customers

Top performer and ethical team player

Quick learner with an accomplishable attitude

Proficient computer navigation, writing, and computational skills

Russian language fluency

Work Experience:

07/17/2003-11/01/2023 Wells Fargo

Personal banker

Aided customers meet their financial goals by handling routine financial transactions (deposits, withdrawals, advances, loan payments, merchant transactions, etc.). Educated and assisted customers with various products and services by providing incentives, support, and tools to achieve personal goals, financial literacy, and monetary security. Executed the bank’s risk culture and strived for operational excellence by following established processes and guidelines and adhering to all applicable laws and regulations. Effectively managed financial center traffic, appointments, and inbound/outbound calls. Facilitated various cash responsibilities and always acted in the best interest of the client and the bank

02/01/1993 – 07/01/2003 Connelly Insurance Brokerage

Chief of Staff and Insurance Broker

Acted as a liaison between clients and insurance companies with a goal to find the best deal to suit the clients’ needs and provide the best possible, yet least expensive coverage. Obtained quotes from potential insurance companies and made recommendations to help clients lower their insurance costs and managed policies by assisting with changes, renewals, and cancellations. Kept up-to-date with developments in the insurance market by researching new products and services. Managed a team of other insurance agents and arranged appropriate job training and certifications to ensure and maintain job continuity

01/10/1984 – 02/12/1993 Quicksilver Towncar

Limo Dispatcher

Scheduled and dispatched workers and service vehicles to appropriate locations according to customer requests, specifications, or needs, using radios or telephones. Relayed work orders, messages, and information to or from drivers. Corresponded with maintenance to see which vehicles are available and when out-of-service ones will be returned to the fleet. Communicated with clients, including high profile corporate executives and celebrities in a clear, positive, and professional manner. Ensured that the vehicles are serviced and maintained clean at all times

References: Available upon request

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