Business Development Social Media

Kenneth Earl Brooks Jr

Durham, NC 919-***-**** ad07s2@r.postjobfree.com

PROGRAM MANAGEMENT BUSINESS OPERATIONS TRAINING & DEVELOPMENT

Strategic Business Manager with excellent interpersonal skills, I possess the ability to build and maintain strong alliances with stakeholders at all levels and motivate teams driving projects to successful completion. Proficient in utilizing cutting-edge technologies to work efficiently in fast-paced environments.

SUMMARY OF KEY STRENGTHS

Sales and Business Development

Emotional Intelligence

Account Management

Contract / Price Negotiation

Clients Relationship Management

EMR Expertise

Project Management Coordination

Change Management

Continuous Improvement

Strategic Thinking

Social Media & Web Management

Financial Planning

BENCHMARKS & MILESTONES

Multi-Retail Manager

●Managing multi-units that bring in over 3.5 million dollars annually. I have a strategic approach to financial management, resource allocation, and team coordination.

●As a leader overseeing a team of 20-30 employees and working closely with clients and vendors, effective communication, organizational skills, and relationship management daily.

Successful RFP record/Branding

●Developing Request for Proposal (RFP):

- Played a key role in the development of a competitive and successful RFP for [BAMCO], resulting in securing a valuable contract and contributing to company growth.

● Company Rebranding:

- Actively participated in the rebranding of [BAMCO Eckerd College], working closely with the team to ensure a cohesive and effective brand identity.

● Store Remodeling:

Led the remodeling efforts of multiple stores for [BAMCO] “Triton Pub, Main Cafe, and a Taqueria. Overseeing the planning, budgeting, and execution

of each project to enhance customer experience and align with the new brand image.

●Budget Management:

- Managed budgets for various projects, including store remodeling and rebranding initiatives, ensuring effective allocation of resources and adherence to financial targets.

Training / Development

●Developed standard operational procedures for the maintenance of Medical Records and EMR system.

●Developed and facilitated training on the functionality of the Electronic Management System

●Developed and facilitated training on project management software and engineering programs using PowerPoint.

PROFESSIONAL EXPERIENCE

Lifecare INC Billing Specialist May 26, 2023 - present

●Examining each financial statement for any irregularities or mistakes in payments

●Resolving billing discrepancies and problems by working with clients or customers, other organizations, and other team members

●Composing invoices and billing documents to be delivered directly to clients or patients

●Entering past payment information, upcoming payment details, or other financial data into a specific account

●Locating financial support for clients or patients who might require it

●Providing notice of any missed or forthcoming payment deadlines to patients or consumers

●Tracking and calculating various financial statements for businesses

●Working in a medical context and translating medical codes

Catering Director/Area Retail Manager Bon Appetit- Compass Group Management

St. Petersburg, FL / Eckerd College August 2021 - May 2023

●Monitored staff members at catering events and functions, providing in-depth instructions ahead of time.

●Reduced food waste by overseeing and planning ingredients, anticipated customers and popularity of items.

●Worked with chefs to prepare custom menus, special meals and featured beverages.

●Worked with clients one on one to create enticing catering menus for an array of events from weddings and christenings to work parties and holiday meals.

●Priced and ordered food products, kitchen equipment and food service supplies.

●Worked in close collaboration with team members to ensure customers received high-quality service.

●Oversaw food preparation, production and presentation according to quality standards.

●Oversaw inventory and ordered ingredients to restock freezers, fridges and pantries.

●Delegated work to staff, setting priorities and goals.

Multi-Cafe/Area Retail Manager Compass Group- Bon Appetit Management

Emory University Atlanta, GA April 2015 - August 2021

●Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.

●Prepared staff work schedules and assigned team members to specific duties.

●Formed and sustained strategic relationships with clients.

●Forecasted customer demand to set prices or credit terms for goods or services.

●Implemented successful business strategies to increase revenue and target new markets.

●Appraised inventory levels on a frequent basis, ordering new merchandise to keep quantities well-stocked.

Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked..

TECHNICAL SKILLS

MAC, PC, Office Suite (Word, Excel, PowerPoint, Outlook), ICANOTES, ICAN, Insync, CREDIBLE, MYHEALTHCARE & Desktop Publishing, Dream Weaver, Photoshop, Adobe Illustrator, Adobe InDesign, Word Press, HTML, QuickBooks

SKILLS

Leadership, Strategic Thinking, Program Management, Communication, Financial Management, Problem Solving, Medical Knowledge, Quality Improvement, Relationship Building, Quality Assurance, Decision Making, Operational Excellence,Time Management, Creativity, Emotional Intelligence,

EDUCATION

Riverside High, North Carolina Business Management Program 2009

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