Medical Assistant Patient Service
Resume:
Jessica L. Wright
New Salisbury, IN., 47161
Professional Summary:
Highly skilled and competent Phlebotomist with about 23 years of experience in hospitals/doctor office/patient service center with excellent leadership skills and excellent patient care looking to help lead a great group of phlebotomist. I've worked a total of about 20 + years in the healthcare business, from CNA, unit secretary, medical assistant.
Experience:
*U of L Hospital: 12/12/2022- present
*First shift lead phlebotomist over 20 to 25 phlebotomist.
*I made everyone's schedule
*I was in charge of overseeing and making sure that the phlebotomist was doing what they were supposed to do.
*I trained new employees
*I worked in processing
* I did audits and AIDETS on all of my employees.
*I oversaw the processing department
*I wrote deviations if something was done inappropriately.
*I oversaw the units and made sure the phlebotomist were doing their jobs.
*Quest Diagnostics: 7/22/2022- 12/7/2022
*Site lead over several sites and employees
*Made sure everyone all orders were put in, the patients was taken care.
*Lab Corporation of America: 7/2019- 3/2022
*Collected blood, urine, DNA, Finger printing, and chain of custody drug screens In a fast paced patient service center.
*Entered patient data/orders and insurance as well as collected payments.
*Verified each patient by name, DOB, address, and phone number as well as label the tubes with the patient’s name on it while they are there to assure no mistakes.
*Processed specimens and prepared them for shipment to the lab.
*Answered the phones and took care or the ordering the supplies and all the paperwork. Strong team player.
*Accessioned specimens
* Trained students and new hires
*Floyd Memorial Hospital: 08/2016-06/2019
* Correctly identified patients by verifying their name and DOB and scanning the armbands.
* Collected inpatients, ER, Pediatrics, infants, and geriatrics using the appropriate technique.
*Accurately labeled the blood tubes with the correct patient label at their bedside.
*Stocked the lab shelves as well as disinfected the lab carts and trays.
*Helped work the kinks in the schedule out.
*I always provided support to fellow phlebotomist and assisted if needed. I was called for the hard sticks. Strong team player
*Trained new hires and students.
*Harrison County Hospital: 11/2004-09/2016
*Adequately drew blood of all ages in diverse settings
*Performed therapeutic phlebotomies
*Abg’s on infants
*Explained everything with patients to reduce their anxiety about the blood work
*Strong team player
*Trained students and new hires
*Performed EKG’S
References:
*Jeanne Grossman M.D.
812-***-**** or
812-***-**** opt 7
*Gwen Jacobi
*Cassandra Bittenbender M.D.
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