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Customer Service Data Entry

Location:
Birmingham, AL
Posted:
November 16, 2023

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Resume:

Betty Rudd

**** **** ****** ****** **********,.AL 35208 256-***-**** ad07p0@r.postjobfree.com

PROFESSIONAL PROFILE

Customer service oriented professional with 2+ years of business ownership experience. Able to provide timely and accurate data to ensure reimbursement for patient services and communicate effectively with co-workers, patients, and staff. Follows policies, procedures, and guidelines to ensure quality.

Shows sound judgment and good decision making when dealing with problems.

Manages time and priorities in multitask environments.

Microsoft Office Applications - MS Excel, MS Word, MS PowerPoint.

Typing Speed: 75 WPM.

KEY QUALIFICATIONS

Medical Practice Management Systems Medical Terminology Medical Records HIPAA Compliance

Insurance Verification Insurance Claim Processing Reimbursement Processing Revenue Cycle Management

Medicare / Medicaid Government Payers Third Party Payers CPT & ICD-10 Coding Medical Billing

Medical Office Medical Administrative Patient Registration Data Entry

EDUCATION

Ultimate Medical Academy Associate of Science Degree / Health Sciences - Medical Office and Billing Specialist, 2021

Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals Certificate

PROFESSIONAL EXPERIENCE

●Hallcon - Birmingham Alabama

●March 4 2023- present

●District Manager: David Willard

●Phone number 913/379/0907

●Position: Driver

●Description: To transport railroad crew to their destination (to transport crew to or from roundhouse or Hotel to train, and assists rail conductor with transportation to build a train

Paparazzi Jewelry / All Smilez - Opelika, AL 10/2018 - Present

Small Business Owner / Retail Sales / Customer Service

Answer inbound phone calls and customer questions, complete requests for online orders, and compute sales prices.

Total purchases, accept and process payments, describe merchandise, handle cash, and document returns and inventory.

Stay aware of promotions, resolve customer complaints, and set up live shows and boots at various events.

VOLUNTEER EXPERIENCE

Diamond Princess - Opelika, AL 04/2017 - Present

Volunteer

Mentor girls ages 8-13 years old each month and assemble boxes of donations to hand out.

Visit nursing homes and provide encouragement to young women.

Assisted Living for Veterans - Smiths, AL 04/2009 - 05/2009

Volunteer Caregiver

Assisted patients with dressing and grooming and monitored medication intake.

Prepared meals and snacks and assisted with going to physician appointments.



Contact this candidate