Fort Mill, SC *****

ad07n9@r.postjobfree.com

845-***-****

SUMMARY

EDUCATION PROFESSIONAL EXPERIENCE

SKILLS

CERTIFICATIONS

CHRISTOPHER J. LANDO

HUMAN RESOURCES DIRECTOR

Dedicated and results-driven Human Resources Director with 18 years of unwavering commitment to excellence. A seasoned professional in the realm of HR, I have meticulously honed my skills in Talent Acquisition, Employee Relations, Training and Development, Labor Relations, and Diversity, Equity, and Inclusion (DE&I) Initiatives. ISS / Guckenheimer North America, CA & MX

Victra

Babies R US

ACCOMPLISHMENTS:

Korn Ferry - Certified Master Class in

Leadership & Potential Tool

Certified Development Dimensions

International (DDi) Facilitator

Certified in DISC, Acumen, EQ and

Driving Forces from TTI Success Insights

Achieve Global - Professional Selling

Skills

Disney Institute - Certified Rite Aid

Experience Facilitator

DIRECTOR OF TALENT ACQUISITION

DIRECTOR OF TALENT ACQUISITION

SENIOR, HR BUSINESS PARTNER

Community College of the Air Force

AS: Human Resources and Munitions

Systems Technology

Winthrop University

BS: Busn. Admin. Concentration in HR

Management

United States Air Force 1997 - 2008

Munitions / Air Force Recruiter

IN-STORE TRAINING MANAGER

SENIOR MANAGER OF TRAINING & DEVELOPMENT

HUMAN RESOURCES MANAGER

Prime Communications / Spring Mobile.

Rite Aid

Rite Aid

HUMAN RESOURCES DISTRICT MANAGER

Lowe’s Home Improvement

Strong organizational and time-

management skills

Exceptional communication and

interpersonal skills

Ability to work independently and as

part of a team

Detail-oriented and able to handle

multiple tasks simultaneously

Experience in managing budgets and

handling financial documents

https://www.linkedin.com/in/christopher-lando

Centralized Indeed and External agency spend at start of FY23 Decreased spend from FY2022 $950M to $100M in FY2023 while increasing applicant flow

Planned and executed a 30/30/30 hiring strategy with the goal to hire 900 employees in 30-days. We exceeded the goal and hired 925 employees within the desired timeframe

Decreased number of hotline complaints from an average of 6 per month to 1-2 per month by creating a consistent HR presence at all Prime Communications/Spring Mobile locations

Launched 1st Veteran’s Employee Resource Group

Developed and implemented new seasonal service training across nationwide locations Led the innovation of writing and designing new training in accordance with effective adult learning styles which enhanced ability to analyze training needs, assign ownership of the program as well as teach and manage proper facilitation Over the course of 3-years minimized employee and labor relation disputes down from over 100 in year one to less than 30 in year three In collaboration with 1199 SEIU Union, I spearheaded a task force to reduce grievance requests, arbitrations, and increased associate engagement among union and non-union employees

Leveraged diversity by expertly applying a focused work effort in diversity recruitment for the United States Air Force. Achieved 200% of assigned target for diverse recruiting. ISS Facilities

Prime Communications/Spring Mobile

Babies R Us & Toys R Us

Rite Aid

September 2021 - Present

July 2019 - September 2021

December 2016 - July 2019

April 2016 - December 2016

December 2014 - April 2016

October 2011 - December 2014

September 2008 - October 2011

Paycom

MS OFFICE SUITE

HR Acuity

Naves - Ethics

Point

SYSTEMS KNOWLEDGE

Success Factors

ICIMS

Kronos

Workday

ADP

Successful recruitment and onboarding of key talent. Implementation of innovative and effective sourcing strategiec Reducing time-to-fill and cost-per-hire metrics.

Implementation of retention strategies that reduce turnover Development and maintenance of a positive and engaging workplace culture Conducting exit interviews to gather insights for improvement Design and implementation of training programs that enhance employee skills and productivity Development of a leadership development program

Measurement of training program effectiveness through metrics like improved performance or certification completion rates

Successful resolution of employee disputes and conflicts Implementation of employee feedback mechanisms and acting upon the feedback received Promotion of employee well-being and work-life balance Development and execution of DE&I initiatives

Monitoring and reporting on diversity and inclusion metrics Contributing to a more diverse and inclusive workplace Effective management of labor union relationships

Succesful negotiation of labor agreements

Maintaining positive labor relations and minimizing disputes Implementation of performance management systems that encourage employee growth Identification of high-potential employees and their development Succession planning to ensure a pipeline of future leaders Ensuring HR policies and practices comply with local, state, and federal laws Succesful handing of HR-related legal issues or audits Implementation of systems to track and report on HR compliance Utilizing HR analytics to make data-driven decisions Developing key HR metrics and reports for senior management Identifying trends and areas for improvement through data analysis uccessful resolution of workplace conflicts

mplementation of conflict resolution and mediation programs Reduction in grievances and legal disputes

Talent Acquisition and Recruitment:

Employee Retention:

Training and Development:

Employee Relations:

Diversity, Equity, and Inclusion (DE&I):

Labor Relations:

Talent Development:

Compliance and Legal:

Data Analysis and Reporting:

Mediation and Conflict Resolution:

CHRISTOPHER J. LANDO

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