Customer Retention Strategic Business
Resume:
ANDREINA SEVERINO SOLER
ad07ks@r.postjobfree.com
NEWARK, NJ 07104
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Detail-oriented professional with experience and proven knowledge of customer retention, strategic business planning, and vendor sourcing. Reliable and organized dispatch professional skilled in coordinating vehicle and driver schedules.
Career Objective
S k i l l s
Schedule Coordination Microsoft Office
Shipping and Receiving Prioritizing Calls
Processing Orders Route Planning and
Adjustment
Effective Communication Customer Relationship
Management
Fleet Dispatching
DISPATCHER
KENMASTER TRANSPORTATION LLC — NEWARK, NJ
Sep 2018 - Jun 2023
E x p e r i e n c e
Demonstrated ability to manage multiple tasks while remaining adaptable and flexible. Managed and coordinated multiple projects while ensuring timely completion. Created detailed reports on all dispatched jobs, which included information such as arrival times and completion times.
Oversaw dispatch activities and enforced compliance with laws and regulations. Assigned loads to drivers based on designated routes and driver location. Relayed work orders, messages, or information to or from drivers by telephone Efficiently handled all incoming calls from customers inquiring about services or shipment status. Maintained accurate records of dispatches, pickups, and deliveries. Processed invoices for payment after verifying accuracy of driver's logs. Excelled in multitasking to manage a high call volume with professionalism and efficiency. Responded quickly to emergency situations involving drivers or vehicles. Monitored GPS systems for real-time tracking of vehicles during transit. Education
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HIGH SCHOOL DIPLOMA
Jun 13 FUNDACION MIL — Dominican Republic
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