EDUCATION

Property and Casualty Insurance all ** States 2020-Present

Kansas Health and Life Insurance Certification 2019-2022

Missouri Health and Life Insurance Certification 2019-2022

MidAmerica Nazarene University 2010-2012

Master of Education Degree in Technology-Enhanced Teaching

Olathe, KS

Shippensburg University 1986-1990

Bachelor of Science in Elementary Education

Shippensburg, PA

American Fitness and Aerobics Association Certification June 1997

EXPERIENCE

Insurance

Armed Forces Insurance Trainer Insurance Operations 2022-Present

Responsible for training incoming agents in Member Sales and Service as well as Agents and Agent assists in New Member Sales.

Responsible for maintaining the One Note system with current AFIE and Agency updates.

Create lessons to train new insurance operations agents in AFIE systems and Agency systems.

Train each agent on the phone for their position as an agent.

Armed Forces Insurance 2020-2022

Licensed property/casualty agent in all 50 states.

Initiates conversations with new members and current policyholders through face to face, telephone, email and written communications for the purpose of selling and servicing AFI and Agency products.

Gathers required information from policyholder and computer systems in order to provide appropriate and accurate response with AFI and Agency underwriting and procedures.

Maintains current knowledge of appropriate state requirements and AFI and agency policy terms to assure regulatory compliance and accuracy of information provided to customers.

Promotes issuance of coverage (or upgraded coverage) with AFI by responding to the policyholder/prospect’s insurance needs and providing solutions consistent with AFI’s business and underwriting requirements.

USAA member for 31 years and military spouse for 29 years.

Aflac Supplemental Insurance Benefits Advisor 2019-2020

Worked on commission selling supplemental health benefits to small businesses and individuals.

Maintained a book of business and followed up with clients on a regular basis to file claims and review policies.

Teacher

Kindergarten Lansing Elementary, Lansing, Kansas 2011-2019

Team Leader responsible for setting agenda of PLC meetings 2012-2015

as well as collecting and reviewing data for MTSS tier 3 students

MTSS Team grade level representative 2011-2012

Implemented an iPad App sharing group 2011-2014

Kansas Learning Network Team to help improve our district 2011-2012

educational goals

First Grade Lansing Elementary, Lansing, Kansas 2009-2011

MTSS implementation team created our blueprint for MTSS 2010-2011

Substitute Teacher

Lansing Elementary School Lansing, KS 2008-2009

Long-term substitute kindergarten

Seoul American Elementary School 2007-2008

Yongsan Garrison, Seoul, Korea

Long-term substitute computer teacher

Long-term substitute third grade

Aerobics Instructor 1997-2007

Woodbridge, VA, Ft. Riley, KS, Hickam Air Force Base, HI, Seoul, Korea

Devised appropriate exercise routines for varying degrees of ability

Effectively taught proper execution of all activity

Interacted with clients to form knowledge base of activity level

and previous injuries.

Continued education in aerobic training and certification

Chapter I Aide

Fort Huachuca Accommodation School, Ft. Huachuca, AZ 1995-1996

Taught remedial reading and math to small groups of

children in grades 1-3.

Responsible for developing lesson plans that supplemented

the regular classroom.

Met weekly with classroom teachers to discuss student progress.

Professional Organizations

National Education Association 2009-2019

Kansas National Education Association 2009-2019

Volunteer Organizations

Lansing Educational Foundation Board Member 2012-present

Lansing Middle School Site Council 2008-2010

Lansing Middle School Site Council 2013-2016

Lansing High School Booster Club Board Member 2012-2015

Lansing Boys Soccer Concession Stand Leader 2013-2015

PTO President Seoul American Elementary School 2007-2008

References

Available upon request

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