Jasmine Ferrell

Danville, VA ***** 434-***-**** ad07i1@r.postjobfree.com

Career Objective

• I am a healthcare executive with administration, sales, education, and project management experience. I am dedicated to effective work and communication within a practice or company setting. My aim is to grow with an organization where I can utilize my skills and experience to improve operations, increase profitability, and enhance growth.

Work Experience

Laboratory Corporation of America

Richmond/Chesapeake Regional Specialty Development Executive- Clinical Specialist – September 2022-present

• Prospect, acquire, extend, and retain customers through effective identification of opportunities and subsequent progression though the customer buying cycle

• Managed close to $3 million book of business

• Grew my assigned territory on average $535,000 yearly

• Successfully led a team of core sales members in various specialty service lines

• Develop and execute a strategic territory business plan that will enable PGDx to gain market share and achieve sales goals in the territory

• Establish and build strong client relationships that allow for growth, profitability, and predictability

• Effectively manage a funnel of leads and opportunities in CRM and provide an accurate monthly sales forecast and territory narrative

• Assume a leadership role during the collaborative development and implementation of marketing and sales strategies to attain assigned sales objectives

• Utilize strong product/market knowledge and sales experience to manage complex sales cycles and resolve customer questions and concerns

• Provide constructive feedback from customers into PGDx to help guide continual development of products that more effectively address customers' needs. Ascend Board Member- September2022- present

• Managed all events and tasks for the ASCEND Burlington Chapter

• Responsible for Lab Week yearly Event – Burlington NC

• Governing upper management and advising them on how to best implement organizational strategies

• Assessing the effects of management decisions on all interested parties, like investors, donors, employees and clients

• Overseeing and directing business operations

• Setting policies

• Approving business decisions

• Evaluating executive performances

• Fulfilling fiduciary responsibilities

Women’s Empowerment Network (Raleigh Chapter)- Educational Committee January 2023- present

• Responsible for Continuing Education Programs.

• Acts as a resource for individuals planning continuing education programs.

• Provides approval of course content for WEN programs

• Administer Resume Writing workshops quarterly.

Key Account Executive- December 2019-September 2022

• Educate, instruct, and upsell all assigned accounts

• Work with FQHC’s to aid in all of their lab needs and value-based care initiatives

• Upsell current book of business to increase organic growth of 1.5 million

• Provide ongoing service and problem resolution to customer base

• Ensure customer retention by providing superior customer service

• Solution recommendations that are client focused and persuasive

• Act as a liaison between the client and LabCorp operations

• Partner with and ongoing communication with the operations team in relation to client needs

• Meet and exceed monthly retention and upsell goals on a regular basis Lewis Gale Physicians

Practice Manager II/Assistant Ethics and Compliance Officer – January 2018-December 2019

• Responsible for planning, developing, organizing, implementing and directing the day-to-day functions of the clinics and its programs and activities.

• Monitor and close care gaps/value based care initiatives

• Slashed payroll/benefits administration costs 30% by negotiating pricing and fees, while ensuring the continuation and enhancements of services.

• Responsible for revenue of $1 million

• Implementation of written policies and procedures that govern the operations of the clinics.

• Conducts performance evaluations for staff positions.

• Reviews the practice’s policies and procedures periodically, at least annually, and makes recommendations to assure continued compliance with current regulations.

• Consults with market manager, practice supervisors and staff concerning practice operations, problem solving and service improvement.

• Makes written and oral reports and recommendations to leadership concerning the operations of the clinics.

• Maintains an adequate liaison with patients.

• Ensures that public information describing the services provided is accurate and fully descriptive.

• Reviews and develops a plan of correction for deficiencies noted during survey inspections and provides a written copy of such plan to leadership.

• Makes routine inspections of the practices to assure that established policies and procedures are being implemented and followed.

• Assumes the administrative authority, responsibility and accountability of directing the activities and programs of the market/division.

• Responsible for development and maintenance of practice budget.

• Recruits, interviews, selects, and hires practice personnel, supervisors and staff members. Medical Office Coordinator, Endocrinology and Internal Medicine - January 2017-January 2018

• Schedule meetings and appointments

• Organize the office layout and order stationery and equipment

• Purchasing and monitoring inventory tracking/analysis

• Partner with HR to update and maintain office policies/hiring as necessary

• Organize office operations and procedures

• Process payroll. Time, and attendance

• Maintain quality assurance for patients and employees

• Coordinate with IT department on all office equipment

• Ensure that all items are invoiced and paid on time

• Manage contract and price negotiations with office vendors, service providers and office lease

• Manage office G&A budget, ensure accurate and timely reporting

• Assist in the onboarding process for new hires

• Address employees queries regarding office management issues (e.g. stationery, Hardware and travel arrangements, time off requests)

• Liaise with facility management vendors, including cleaning, catering and security services

• Managing employee time in Kronos

• Plan in-house or off-site activities, like parties, celebrations and conferences Carrington College

Bachelors of Healthcare Administration-Professor - August 2018-present

• Develops the syllabus for each course assigned based on accreditor and department criteria. The syllabus is to include learning objectives expressed in behavioral terms.

• Distributes the syllabus to the Academic Dean, the Program Director and to each student at the first scheduled class session.

• Teaches the depth and scope of class materials as outlined in the syllabus and catalog and relates the instruction to careers and employer expectations.

• Prepare and grades examinations based upon course objectives and published exam schedule and returns all assignments in a timely manner.

• Implements evaluation for outcomes assessment, and achieves established results while maintaining college standards of student satisfaction.

• Works creatively in all classes taught to discourage student withdrawal and maintain satisfactory retention.

• Begin and end each class at the designated times, providing a full period of instruction.

• Submits, at the designated time, final grades for all students on the class roster. Miller Motte Technical College

Adjunct Instructor September 2016-July 2018

• Prepare coursework for college students in medical assisting and certified nursing assisting courses. Teach various subjects such as medical terminology, medical coding, medical insurance, medical law and ethics, medical orientation, medical computer applications, document processing, anatomy and physiology, nutrition and wellness, and medical office administration.

• Execute daily structured class room experiences that include the following; daily peer grading of workbooks, lecture/coverage of assigned chapter content, review of content via end of chapter review exams (pre-lecture quizzes)

• Collect assignments, record grades and overall class activity on daily attendance sheet, maintaining record of absences, notice of withdrawal and/or class drop information for Program Department Jefferson Surgical Clinic

Administrative Medical Secretary July 2015-December 2016

• Represents neurosurgical, vascular and urological physicians by screening incoming telephone calls; recording and transmitting messages; scheduling, receiving, scheduled patients and visitors; screening unscheduled patients and visitors; arranging referrals to other health care providers; scheduling appointments for consultations, x-rays, lab tests, physical therapy, MRI's, CT scans, etc.

• Ensures physician productivity by maintaining calendars; scheduling patient appointments; physician consultations; professional meetings, conferences; teleconferences, and travel.

• Produces information by transcribing dictation, preparing medical reports and summaries, patient histories, operative notes, manuscripts and correspondence; planning, organizing, coordinating and controlling projects.

Carilion Clinic Roanoke VA

Radiology Technology Assistant January 2013-July 2016

• Cardiac monitoring and patient verification

• Assist technologist with film processing, and maintenance of files.

• Assist in transferring patients to and from exam and scanning tables or wheelchairs.

• Collect and route film requests, imaging equipment and supplies.

• Prepare room, supplies and equipment for MRI procedures. Education

George Washington High School Danville VA

High School Diploma, June 2010

Bachelors of Science in Health Sciences 2015 with minor in Healthcare Management and Healthcare Humanities

American College of Healthcare Executives Member-2015 Masters of Healthcare Administration 2016

Doctorate of Health Sciences—pending

Project Management Certification -2023

Training

Antinuclear Antibodies Campaign -2023

Multiplex-IFA Conversion

Neurology Campaign –2023

Alzheimer’s Launch

Blue Ridge Autism and Achievement Center

60-hour internship and training -2016

Jefferson Surgical Clinic

HIPPA violation audit and procedure training July 2016-October 2016 Bosh Zakhary MD

EKG Technician Training -2015

Healthcare /EMR/ Payroll Systems Used

• Epic

• Workday

• Time Force

• ECW

• HCare

• Aprima

• Kronos

• CBiz

• Phytel

• Salesforce

• CRM

Professional References

• Debra Saunders – Business Owner -434-***-****

• Adria Dickens-Regional Manager of Business Development –423-***-****

• Amy Crawley— MRI Technologist--540-***-****

• Rebecca Wilson--- Administrative Assistant--540-***-****

• Cosmas Nyabadza-Previous Manager--803-***-****

• Rachel Painter –- Specialty Development Executive-443-***-****

• Kellie Sivells—Key Account Executive-757-***-**** Negril INC Danville VA

Medication Technician Nov 2013-Dec 2013

Contact this candidate