Saadia Mateen

***** ******* ***

Sugarland Texas 77498

Cell: 713-***-****

ad07he@r.postjobfree.com

Profile: A confident and supportive leader and presenter with excellent interpersonal and communication skills. Strong account development skills through effective rapport building both inside and outside the office environment. Focused achievement driven through goal setting.

Objective: To seek leadership position in a progressive organization offering challenge, growth and career advancement that would give me the opportunities to utilize my experience, develop new skills and expand my knowledge and capabilities.

Experience: Business Owner 22nd Aug 15 till date

Registered Agent for Fed-EX, USPS, DHL

Accountabilities / Achievements:

To perform administrative support functions necessary for efficient operations.

Maintains and audits air bills, records and files; prepares vendor bills for management authorization.

Performs monetary transactions involving cash, credit cards and cheque. Weigh letters and parcels; compute mailing costs based on type, weight, and destination; and affix correct postage. Register, certify, and notarize letters and parcels.

Rent post office boxes to customers. Insert mail into slots of PO Box.

Examine documents for completeness, accuracy, or conformance to standards

compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. Maintain account records.

Handling complaints, settling disputes, and resolving grievances and conflicts

Experience: Business Development Manager 14th Oct 11 till 8th May 2012

Singer Pakistan Limited

Accountabilities/Achievements

As business development manager focused on increasing brand awareness, bringing in new customers and coordinating public relations efforts.

Lead the definition of brand within to develop and deliver the multi brand strategy cost effectively, ensuring that investors/stakeholders experience a consistency of communication through all channels applicable to the tool they were acquired through.

Planning and executing strategic through the line corporate / product plans that support overall product / marketing / corporate campaign goal.

Interdepartmental Communications (the matrix) is carried out with departments including: product development, Channel and Institutional Relationships, Investor Relations, finance, operations, and research and compliance teams.

To supervise and lead PM’s.

Experience: VP- Head of Marketing

Pak Oman Asset Management Company limited Oct 07 to Sep 2010 Accountabilities/ Achievements

Keep a constant vigilance on the strategies of competition and recommended various changes in the products/services from time to time.

Continuously monitored competitors activities and recommended innovative advertisement campaigns/ promotions based on market analysis.

Implemented programs aimed at improving communication with customers, efficiency in customer service operations. Successfully resolved all customer enquiries & complaints.

Assisted in developing advertising campaign; Successful in creating brand awareness. Assisted in all organizational marketing events.

Successfully resolved an issue relating to high or low product /services investigations, reliability, disconnects and reconnects.

Eexperience: GM Operations

Rung TV Channel, Tricom (Pvt.) Limited

Palm Village Resorts. August ‘05 June Accountabilities/ Achievements

Signed up various Estate Agents and set up sales targets monitoring their work progress.

Implemented and monitored sales incentive for incremental sales/revenues.

Hiring of resource for various company business units.

Provided & implemented logistic support to all company SBU’s.

Successful in creating brand awareness both locally & internationally

Successful in implementation of logistic support to all SBU’s.

Successfully resolved all operation issues.

Developed and nurtured existing and new contacts.

Senior Marketing Manager

Golden Palms Residential & Commercial Project at Gwadar

Hashoo Group April’05 to Sep 2005

Accountabilities/ Achievements

Responsible for marketing the project assets locally and internationally.

Directed and managed a team of 5 Sales Office nationwide.

Signed up various Estate Agents and set up sales targets monitoring their work progress.

Responsible for resolving all customer related issues.

Achieved an average sale of 54 Commercial / Residential Plots per month (Approx. sale of Rs.300 Million).

Successful in creating brand awareness both locally & internationally.

Successful resolution of all customer enquiries & complaints.

Trained new and existing staff.

Corporate Manger, Privilege Club

Pearl Continental Hotel Karachi Jan ‘01 - Aug 2004

Accountabilities/ Achievements

Managing a team of 70 persons at Karachi and Lahore.

Execution of strategic planning, marketing research and HR functions.

100% increase in annual card sales from 5,000+ p.a. in 2000 to approx. 10,000 p.a. in 2003

Increased company profitability by approx. 30%.

Impacted 30% to 40% increase in Room / F&B sales through customer loyalty program.

Manager Public Relations Jul 00-Jan2001

Pearl Continental Hotel Karachi

Accountabilities/Achievements

Managed large events and promotions i.e. IDEAS 2000 etc.

Liaison with advertising agencies for media campaign etc.

Maintaining public relations with Print and Electronic Media.

Marketing & Coordination Manager

Argus Advertising (Pvt.) Ltd. Karachi Jan‘99 - Apr 2000

Accountabilities/Achievements

Project handling for Venture Communications a subsidiary.

Marketing space for Airport Display Systems.

Handling medium to large accounts including Nippon Chemicals, EPB, EPZA, OCS etc.

Client Service Executive

Coral Communications Karachi 1994 - 1998

Accountabilities/Achievements

Developing client briefs for their advertising marketing & sales campaign.

Handled the accounts of Pfizer, Efroze Chemicals, Modern Motors Bridgestone Tires and others.

Customer Services Representative

Saudi Arabian Airlines Karachi 1990 - 1994

Accountabilities

Handling post and preflight customer check-ins, departures, flight manifests etc.

Education:

MBA (Marketing), PRESTON Karachi 2005

Computer Programming (JAVA), Asia Pacific Institute of IT Karachi 1999

Automated Departure Control System (A.D.C.S.), Cairo Egypt 1992

Bachelor of Arts, St. Joseph’s Convent College Karachi 1989

Higher Secondary School Certificate, St. Joseph’s Convent Karachi 1986

Secondary School Certificate, St. Peter’s School Karachi 1984

Courses:

Proud to serve you,

Bahamas (Baggage handling)

Train the Trainers

7 Habits

Smart Selling

Product Positioning and Wining the Mind Share etc.

D.O.B: 6th May 1968

Reference: Available on request.

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