SHERI FEDEROWICZ-HAWES
**** ******* **. ******** ** 14031
ad07h3@r.postjobfree.com
SUMMARY
Professional Credit Manager with 10 years of experience. Proven track record to reduce the DSO and Bad Debt for my portfolio that is valued over 2.5 million. A true self starter. Excellent communication and leadership skills. Ability to assess potential customers for creditworthiness per company credit policy. Excellent negotiation skills for repayment of past due balances in a timely manner. Post and apply payments accurate and efficiently. Experience with company acquisitions.
COMPUTER SKILLS
Excel
SAP
Microsoft Word
Microsoft Outlook
Integrated Imaging
Data Entry
Web UI
Infor SXe
Billtrust
Max Recall
EXPERIENCE
March 1986-
August1989
Team Lead, Burger King
· Food preparation
· Trained new employees standard operating procedures
· Customer Service
Collector, Great Lakes Bureau
· Created Re-Payment plans for clients
· Skip-traced
December
2011-
September
2015
Accounts Receivable, Uniselect AutoPlus
· Manages Credit accounts for 27 Stores
· Works closely with the District General Manager, District Sales Manager, Store Manager and Salesmen
· Responsible for credit accounts that are delinquent by contacting them via telephone, email or correspondence
· Provides Excellent Customer Service
· Reconciled credit accounts which had missing payments and/or misapplied payments September 2015-
Current
Credit Manager-Irr Supply Centers
· Manages Credit accounts for all branches in the eastern region
· Works closely with the Controller, Asst. Controller, District Regional Manager, Sales Manager, Branch Manager, Operations Manager and Salesmen
· Reviewed Credit Applications for credit worthiness per company policy
· Approved and entered new Credit Accounts and investigated for appropriate Credit Limits
· Opened COD accounts
· Responded to Credit References
· Responsible for all accounts that are delinquent by contacting them via telephone, email or correspondence
· Provides Excellent Customer Service
· Reconciled credit accounts which had missing payments and/or misapplied payments
· Took Credit Cards payments via phone posted and applied
· Managed AR for acquisition of another company
· Involved in the rollout of Billtrust
· NACM construction and plumbing group member for monthly credit meetings
· Applied payments that AR dept had discrepancy on
· Approved tax exemption certificates
· Adjusted or wrote off tax per invoice
· Improved the company’s DSO by several days
· Reduced bad debt
· Builds and maintains healthy customer relationships to ensure timely payments
· Experienced in Experian Credit Reports
· Experienced in Credit Safe Credit Reports
· Mechanics Liens
· Joint checks
· Expert in Company AR aquistions
· skilled in customer repayment plans
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August 1989-
July 1994
EDUCATION
Regents Diploma, Clarence Central High School
REFERENCES
Sue Wnuk-Friend 716-***-****
Michele Kalman-Co-worker 716-***-****
Erik Knudson-Co-worker 607-***-****
Linda Meister-Friend 716-***-****
Sandy Bowker-Previous Supervisor 716-***-****
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