Continued…

Christina Smith Strategic Account Manager

ad07gx@r.postjobfree.com 602-***-**** • Myrtle Beach, SC Results oriented, ambitious project coordinator demonstrating superior interpersonal skills with proven success working collaboratively with others to develop strategic projects that drive company growth; High aptitude for strategic planning and analysis, budget administration, and forecasting and reporting. Effective communicator, quickly resolves problems, utilizing critical thinking and leadership skills to achieve objectives. Technical skills include: Oracle, Microsoft Word, Microsoft Excel, Outlook, Timberline, OST (On Screen Take-Off), Timberline Estimating Extended, Sage Master Builder, Primavera Expedition, ADP Payroll, Bid2Win, JD Edwards- Enterprise One-Oracle, AS400, Cortera Ecredit, SharePoint, Everest and Paperless Pvault. Areas of Expertise include:

Strategic Planning & Forecasting Budget Administration Accounting & Bookkeeping

Business Development Office Management Project Management

Sales Planning & Marketing

Cost Management

Problem Resolution

Insurance Requirements

Purchasing

Vendor/ Client Relations

Professional Experience

Marvel Masonry • 2018 – 2023

A seller of hardscape products

STRATEGIC ACCOUNT MANAGER

Establishing and maintaining customer relationships in a professional manner. Strong understanding of the company’s products in the hardscape industry.

Selected Contributions:

• Assist sales team to drive sustainable financial growth through boosting sales and forging strong relationships with customers.

• Researching, prioritizing and following up on any issues the customers may have.

• Offering support to customers with the experience and understanding of the products we sell.

• Using the information in our customer database to unlock sales potential for the sales team.

• Coordinate delivery windows and assuring they are completed on time.

• Establishing excellent communication channels between the sales team, management team, team members and customers

• Develop stock check processes on material/s that are in each branch to ensure the customers’ orders are complete at the time of delivery.

• Communicating with our customers to monitor their expectations and satisfaction. GRAND MATERIALS AND SUPPLY/PIONEER • 2017– 2018

A seller of landscape irrigation and hardscape products. BUSINESS DEVELOPMENT COORDINATOR

Serve as the front line for customer relations, customer service and daily sales operations. Provide meaningful service to our customers in the most pleasant and professional manner possible. Support the Sales Team and company's goals.

Selected Contributions:

• Collaborate with the Manager of Sales, Inside Sales and Outside Sales to manage key clients.

• Managing company’s leads process

• Execute and attend branch marketing and business development events, including educational seminars, vendor product days, customer appreciation events, barbeques, etc., as directed by the Sales Manager. Christina Smith

Page Two of Two

• Resolve customer complaints by investigating problems, developing solutions and making recommendations to management.

• Provide product advice and product education to customers to serve their needs.

• Using the information in our extensive customer database to unlock sales potential for the sales team.

• Coordinate delivery windows and assuring they are completed as promised. Also, assist with will call orders and making sure the branches have the material in stock.

• Showing our customers how we can help them thrive.

• Develop stock check processes on material/s that are in each branch. GOTHIC LANDSCAPE, INC • 2013 – 2017

A designer, manufacturer, and seller of industrial and construction machinery and equipment. SUBCONTRACT ADMINISTRATOR/ ESTIMATOR

Oversee, organize and manage contracts and subcontracts; execute take-offs of construction documents; prepare turnkey cost analysis; conduct research and analysis; establish policies and procedures; maintain accurate documentation and permits; and monitor subcontract status, compliance, modification, deviation, negotiation and termination.

Selected Contributions:

• Generated more than $700K in cost savings; effectively re-negotiated prices with subcontractors and vendors, utilizing strategic techniques to gain a competitive edge in the marketplace.

• Effectively manage and direct subcontractors; locate, qualify, track insurance, documentation, accounting, scheduling, and general budget management.

• Oversee hardscape buying; successfully found two new companies to manufacture pre-fabricated items, saving hourly pay and increasing efficiency.

• Monitor submittal preparation, providing comprehensive support to the Purchasing Department, regarding subcontractors and related materials.

• Consistently achieve 5% or more under budget per project; negotiated payment terms with vendors and subcontractors.

• Delivered on a 60-day turnaround; convinced 60% of subcontractors to come back, and acquired 8 new subcontractors within 30 days.

KB HOME • 2010 - 2013

A designer, manufacturer and seller of homes that are spacious, beautiful and innovative, utilizing an in-house team of architects and home designers to create affordable dream homes. CONTRACT/INSURANCE COORDINATOR

Managed insurance and contractual requirements; ran credit checks on vendors; maintained insurance/contract trackers; reviewed weekly insurance reports and generated reminder documentation to vendors; resolved division issues; collaborated with legal and risk management departments regarding contract and insurance issues; and issued Master Subcontracts/Master Consulting Agreements for all states. Selected Contributions:

• Maintained compliance and ensured accuracy regarding vendor insurance requirements, including General Liability, Workers Compensation, and Auto insurance, in addition to enrollment in the Wrap Insurance Program.

• Increased efficiency and productivity; streamlined the estimation processes, requesting submittal information for the entire project and sharing the information across various departments. Christina Smith

Page Two of Two

Additional experience with Siteworks Landscape as a Project Engineer from 2007-2008, Valley Crest Landscape Development Inc. as a Project Coordinator/ Subcontract Administrator from 2005-2007; with PKF Mark III as a Project Coordinator/ Accounting Clerk.

Education & Training

2004-2005

SCOTTSDALE COMMUNITY COLLEGE Scottsdale, AZ

Coursework in Computer and Business Applications

MERCER COUNTY COMMUNITY COLLEGE West Windsor, NJ

Contact this candidate