Bakersfield, Ca ad07gs@r.postjobfree.com ***/***-***4

OBJECTIVE

Looking to broaden my pharmacy experience as an accomplished Certified Pharmacy Technician with over 11 years of experience in retail pharmacy. I am detail-oriented with a strong commitment to maintaining high-quality standards, a passion for learning and establishing new relationships.

EXPERIENCE

CVS Pharmacy

Certified Pharmacy Technician, 12/2015 to Current

Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.

Performed various pharmacy operational activities with commitment to accuracy, efficiency, and service quality (performing data-entry, operating virtual verification by taking pictures of the drug, etc).

Communicated with patients to collect information about prescriptions and medical conditions.

Solved customer issues both in person or over the telephone by helping with placing orders or navigating systems, whether it be using RxConnect, or logging into the Medi-Cal website.

Accurately keep inventory of drugs that enter and leave the pharmacy (complete Mckesson Returns, Warehouse Returns, and Redeploy inventory activities).

Target

Certified Pharmacy Technician (Trainer), 11/2012 to 12/2015

Assisted pharmacists with the preparation of patient prescriptions through data-entry, labeling bottles and processing payments.

Trained new team members to comply with Target and pharmacy policies.

Maintained drug levels by ordering necessary medications and supplies.

Maintained proper drug storage procedures, registries and records for all drugs (control, legend and OTC items)

Aided guests with finding the location of Target items on the sales floor.

Resolved non-routine issues like third-party billing, computer system and customer service issues.

Target Team Member, 11/2012 to 12/2015

(Softlines Associate, Guest Service Advocate, Signing Team Member)

Maintaining a neat and clean store environment by removing debris and stocking shelves with new merchandise

Answering customer questions about products, departments, store policies and procedures, and special offers

Greeting customers by name when they enter the store or asking if they need help finding an item

Stocking shelves with new merchandise, including unpacking boxes and arranging items on shelves

Checking receipts at the cash register to ensure that items ring up correctly

Selling products and providing customer service by assisting customers with their needs and answering questions about products.

Starbucks Employee: 11/2012 to 12/2015

Provide excellent customer service to all guests

Build beverages according to the Starbucks standard and to customer specifications

Memorized official & off-menu preparation to serve all customer beverage desires

Enthusiastically engaged customers concerns by implementing the “Latte” method to maintain brand loyalty

Cleaned and sanitized work areas, utensils and equipment routinely.

Provided customers with product details such as coffee blends and preparation descriptions

Create customer connections to ensure continued sales.

Trained new baristas on operational procedures and modeled duties for front and back of the house positions.

SKILLS

Knowledgeable in PDX, PDX EPS, RxConnect

Able to use Microsoft Word, Excel and PowerPoint

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