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Site Manager Information Management

Location:
Louisville, KY
Salary:
22.00
Posted:
November 16, 2023

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Resume:

Sabrina Barnette

**** ******* *** ********,**.

502-***-**** ad07gd@r.postjobfree.com

PROFESSIONAL SUMMARY

●Assertive Site Manager with excellent proficiency in Release of Information Management and more than 20 years of experience. Effective leader promoting accuracy and teamwork. Proven history of detail-oriented work and quick problem-solving.

SKILLS

●Proficient in Microsoft Office

●Epic, healthsource, citrix training

●Team Building

●Training and mentoring

●Staff Management

●Health records review

●Account management

●HIPAA and HITECH requirements

●Operational planning

●Medical terminology

WORK HISTORY

ROI PROCESSER/SITE MANAGER 05/2013 to Current

Ciox Health - Louisville, KY

●Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.

●Communicated with patients, ensuring that medical information was kept private.

●Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.

●Coordinated with management teams to plan, develop, align and execute strategies that would meet client's vision, mission and purpose.

●Devised solutions to operations issues related to Epic and Citrix, working closely via phone, email, live chat and web teleconference.

●Trained end-users of Epic, Citrix and Ultipro on use, functionality and application to business problems.

●Answered inquiries and resolved or escalated issues to management personnel for problem resolution.

HIM SR SPECIALIST 03/2011 to 05/2013

Conifer Health Solutions - Louisville, KY

●Oversaw work of junior release of information specialists, helping to motivate strong performance and improve overall knowledge with focus on mentoring and coaching.

●Supported department leadership in implementing new policies, procedures and controls.

●Assisted with developing effective policies and procedures to improve operations.

●Managed daily Process, Process and Process to support business needs.

SCANNER/INDEXER 05/2008 to 03/2011

Jewish Hospital & St Mary's Corporate Offices - Louisville, KY

●Created reports, correspondence and spreadsheets with Microsoft Office programs.

●Adhered to all related company policies and government regulations regarding data oversight and confidentiality to promote overall information security.

●Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.

●Oversaw all aspects of file room operations for Number Job titles and streamlined workflows to promote quicker turnaround.

●Utilized Software to manage and confirm patient data, such as insurance, demographic and medical history information.

●Kept accurate log of all requests for medical information and records.

●Maintained accuracy, completeness and security for medical records and health information.

●Reviewed charts and flagged incomplete or inaccurate information.

TEAM LEADER 11/2006 to 05/2008

Lason Westport Rd - Louisville, KY

●Mentored and guided employees to foster proper completion of assigned duties.

●Optimized customer support by establishing collaborative service environment.

●Established open and professional relationships with team members which helped resolve issues and conflicts quickly.

●Facilitated training for associates through daily coaching and regular performance appraisals.

●Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.

●Positioned as go-to person for up to 15 staff members, troubleshooting complex administrative and training issues promptly.

EDUCATION

Colorado Christian University - Denver, CO Bachelor of Science

Human Resources Management, 12/2016

●Graduated cum laude

●Graduated with 3.85 GPA

Colorado Christian University - Denver, CO Associates Degree

General Studies, 12/2011

●Graduated cum laude

●Graduated with 3.74 GPA

Colorado Christian University - Denver, CO Certificate

Ethics And Biblical Studies, 2016

Colorado Christian University - Denver, CO Certificate

Project Management, 2013



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