**** ******** ** **

Grand Rapids, MI *****

616-***-****

ad07e2@r.postjobfree.com

Ray Lincolnhol

SKILLS

●Learning & Development

●Talent Acquisition

●Compensation Design

●Benefits Design

●Employee Engagement

●HRIS Systems

●Project Management

●Organizational Design

●Continuous Improvement

●HR Analytics

●Employee Relations

●Change Management

●Needs Analysis

●Performance Mgmt

●DEI

EXPERIENCE

Gordon Food Service, Grand Rapids, MI

Regional Director of Human Resources 08/2020 -10/2023

Led the full HR function for 3 Business Units representing, 3000 employees, and $3.5 billion in annual revenue. Led the employee-facing HR teams while coordinating the efforts of HR Shared Services. Partnered with Leaders to understand the needs of the business so that my teams could apply HR Solutions.

●Implemented retention plans that reduced turnover by 50% in Transportation and Warehouse units.

●Developed an emerging leadership program that doubled the available bench strength of future leaders.

●In 2023 I was selected by the CHRO to participate in a year-long development program for the top successors for VP and C-level roles.

Director of Human Resources 08/2009 - 08/2020

Member of Divisional Sr. Leadership team responsible for a $1 Billion and 1000-employee business unit. Responsible for developing and executing annual strategic plans to ensure the achievement of division earnings by understanding business needs and providing HR solutions.

●Created a Succession Process and Development Program that promoted 78 individuals into leadership roles across the company in 2 years.

●Led a DEI and Talent Acquisition strategy that more than tripled the diversity of our Warehouse and Sales workforce.

●Led HR team to “Team of the Year” 4 times (competing against Warehouse, Transportation, Sales, Marketing and Finance teams).

Talent Management & HR Systems Specialist 05/2003 - 08/2009

Member of Divisional Sr. Leadership team responsible for a $1 Billion and 1000-employee business unit. Responsible for developing and executing annual strategic plans to ensure the achievement of division earnings by understanding business needs and providing HR solutions.

●Created a Succession Process and Development Program that promoted 78 individuals into leadership roles across the company in 2 years.

●Led a DEI and Talent Acquisition strategy that more than tripled the diversity of our Warehouse and Sales workforce.

●Led HR team to “Team of the Year” among all Corporate shared service teams.

Pfizer, Kalamazoo, MI

Training Specialist/Manufacturing Consultant 01/2002 - 05/2003

Responsible for performance improvement of a pharmaceutical sterile manufacturing business unit.

●Developed a Curriculum-based training program for the world's largest pharmaceutical manufacturing plant.

●Implemented a new LMS (Learning Management System).

●Trained in Kaizen and Tap Root Analysis to troubleshoot Manufacturing problems.

Knowledge Mechanice, Grand Rapids, MI

eLearning Software Consultant 01/2000 - 01/20002

Started a Sales and Consulting team for a start-up eLearning software company. Pioneered a new segment of the learning software space and created the “LCMS” market. Responsible for prospect management and software product management

Baan ERP, Grand Rapids, MI

Training Manager/HRIS & ERP Consultant 01/1994 - 01/2000

Managed a staff of Technical Trainers. Specialized in Finance, HRIS, Reporting, and Distribution modules of ERP systems. Consultant in HRIS, Finance, and Distribution

●As Training Manager- Won “MVP Education Organization”

●As a Trainer- Won “Instructor of the Year”

EWD/Yazaki, Troy, MI

Cost Analyst 12/1993 - 01/1994

Tier 1 Automotive Supplier. Worked with Production Engineers in a manufacturing environment and Design Engineers to determine product Cost. Completed a two-month training program for Electrical Engineers.

EDUCATION

Western Michigan University, Kalamazoo, MI 1988-1992

Bachelor of Business Administration, Major- Finance

Strengths

Per Gallup's Clifton Strengthsfinder 2.0

1. Strategic

2. Learner

3. Command

4. Ideation

5. Activator

Awards

Gordon Food Service

Led 5 HR Teams to Team of the Year as a Director. (company record)

“Person of the Year” as an individual.

“Gold Club” as an Individual

Baan

As Manager- MVP Education Organization

As individual- Instructor of the year

CERTIFICATION

SPHR- Senior Professional in Human Resources

CERRP- Certified Employer Rights and Responsibilities Mic

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