Grand Rapids, MI *****
***.**********@*****.***
Ray Lincolnhol
SKILLS
●Learning & Development
●Talent Acquisition
●Compensation Design
●Benefits Design
●Employee Engagement
●HRIS Systems
●Project Management
●Organizational Design
●Continuous Improvement
●HR Analytics
●Employee Relations
●Change Management
●Needs Analysis
●Performance Mgmt
●DEI
EXPERIENCE
Gordon Food Service, Grand Rapids, MI
Regional Director of Human Resources 08/2020 -10/2023
Led the full HR function for 3 Business Units representing, 3000 employees, and $3.5 billion in annual revenue. Led the employee-facing HR teams while coordinating the efforts of HR Shared Services. Partnered with Leaders to understand the needs of the business so that my teams could apply HR Solutions.
●Implemented retention plans that reduced turnover by 50% in Transportation and Warehouse units.
●Developed an emerging leadership program that doubled the available bench strength of future leaders.
●In 2023 I was selected by the CHRO to participate in a year-long development program for the top successors for VP and C-level roles.
Director of Human Resources 08/2009 - 08/2020
Member of Divisional Sr. Leadership team responsible for a $1 Billion and 1000-employee business unit. Responsible for developing and executing annual strategic plans to ensure the achievement of division earnings by understanding business needs and providing HR solutions.
●Created a Succession Process and Development Program that promoted 78 individuals into leadership roles across the company in 2 years.
●Led a DEI and Talent Acquisition strategy that more than tripled the diversity of our Warehouse and Sales workforce.
●Led HR team to “Team of the Year” 4 times (competing against Warehouse, Transportation, Sales, Marketing and Finance teams).
Talent Management & HR Systems Specialist 05/2003 - 08/2009
Member of Divisional Sr. Leadership team responsible for a $1 Billion and 1000-employee business unit. Responsible for developing and executing annual strategic plans to ensure the achievement of division earnings by understanding business needs and providing HR solutions.
●Created a Succession Process and Development Program that promoted 78 individuals into leadership roles across the company in 2 years.
●Led a DEI and Talent Acquisition strategy that more than tripled the diversity of our Warehouse and Sales workforce.
●Led HR team to “Team of the Year” among all Corporate shared service teams.
Pfizer, Kalamazoo, MI
Training Specialist/Manufacturing Consultant 01/2002 - 05/2003
Responsible for performance improvement of a pharmaceutical sterile manufacturing business unit.
●Developed a Curriculum-based training program for the world's largest pharmaceutical manufacturing plant.
●Implemented a new LMS (Learning Management System).
●Trained in Kaizen and Tap Root Analysis to troubleshoot Manufacturing problems.
Knowledge Mechanice, Grand Rapids, MI
eLearning Software Consultant 01/2000 - 01/20002
Started a Sales and Consulting team for a start-up eLearning software company. Pioneered a new segment of the learning software space and created the “LCMS” market. Responsible for prospect management and software product management
Baan ERP, Grand Rapids, MI
Training Manager/HRIS & ERP Consultant 01/1994 - 01/2000
Managed a staff of Technical Trainers. Specialized in Finance, HRIS, Reporting, and Distribution modules of ERP systems. Consultant in HRIS, Finance, and Distribution
●As Training Manager- Won “MVP Education Organization”
●As a Trainer- Won “Instructor of the Year”
EWD/Yazaki, Troy, MI
Cost Analyst 12/1993 - 01/1994
Tier 1 Automotive Supplier. Worked with Production Engineers in a manufacturing environment and Design Engineers to determine product Cost. Completed a two-month training program for Electrical Engineers.
EDUCATION
Western Michigan University, Kalamazoo, MI 1988-1992
Bachelor of Business Administration, Major- Finance
Strengths
Per Gallup's Clifton Strengthsfinder 2.0
1. Strategic
2. Learner
3. Command
4. Ideation
5. Activator
Awards
Gordon Food Service
Led 5 HR Teams to Team of the Year as a Director. (company record)
“Person of the Year” as an individual.
“Gold Club” as an Individual
Baan
As Manager- MVP Education Organization
As individual- Instructor of the year
CERTIFICATION
SPHR- Senior Professional in Human Resources
CERRP- Certified Employer Rights and Responsibilities Mic