Medical Insurance Support Specialist
Resume:
Kenyatta Jefferson
Cassatt, SC 29032
Phone:803-***-****
ad07e1@r.postjobfree.com
PROFILE
Detail-oriented medical insurance and billing professional with 3 years of experience handling medical insurance claims. Investigated healthcare insurance and billing to resolve and correct claim issues to ensure proper education processing. Communicates with teammates regarding process improvements and prompt completion of claim information. Over 3 years of experience applying payments to patient accounts and contacting insurance companies in reference to patient eligibility. OBJECTIVE:
Seeking a negotiations position within a company that will enable me to utilize my current job experience, social and administrative skills, and abilities to provide opportunities for growth and success
Core Responsibilities:
• Negotiating with insurance companies
• Building Trust with third parties/members
• Research supplier number/Medicare ID number
• Research reports within the deadline/ planning and strategizing Trained/managed new employees in order to achieve significant improvements in productivity
CUSTOMER SUPPORT SPECIALIST
Wells Fargo- Columbia, SC August 2020- April 2021
Support customers with inquiries, complaints or requests regarding accounts, products or services offered by Wells Fargo, provide accurate information about account options, product features and services, answer questions from customers about their accounts, products or services, help customers set up new accounts or change existing ones CLAIMS CLERK/CUSTOMER SERVICE ADVOCATE
Blue Cross Blue Shield of South Carolina April 2018-December 2019 Researching claims, CES experience, actively work with SEIN, RMI, RM, PI, and MPG, and tri- care knowledge
Resolve member issues concerning EOBS, Medicare, and health insurance Assistant Manager
Circle K Columbia, SC November 2015-March 2018
Scheduling employee shifts, handling transactions via credit/debit and cash, stocking, inventory, truck orders, cash handling, proper paperwork, opening and closing shifts, and hiring/training staff
EDUCATION
High School or equivalent
SKILLS
Data Entry, Medical Billing, Administrative Experience, Microsoft Office, Microsoft Excel, Microsoft Word, Medical Coding, Recruiting, Capable of typing 61 + wpm
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