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Product Management Digital Transformation

Location:
Weston, FL
Posted:
November 16, 2023

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Resume:

Dennis S. Jolluck, MBA

+1-916-***-**** ad07dz@r.postjobfree.com www.linkedin.com/in/djolluck

VP – SaaS Product Management / Managing Director /Operations

Start-Up & Turnaround Leadership Revenue & Profit Growth High-Performing Teams

Change Management Team Building Emerging Technologies New Market Expansion

ERP – HCM – EPM Cloud Solutions, Digital Transformation & Digital Literacy Project Management

Broad experience in building efficient infrastructures & process improvement to support sales and GTM motions—creating a programmatic approach to lead highly effective teams, with sustainable processes & KPIs.

Ability to adapt and collaborate effectively with people of all levels and cultures, and within complex business models.

Proven success starting up and turning around operations in highly regulated countries—Japan and Thailand.

Thought leader often quoted in industry publications, and author of multiple technology blog posts.

Leadership & Accomplishments

Played an integral leadership role in driving 800% growth ($10M to $90M ARR) in cloud solutions for Oracle Latin America, developing a strategy that centered on deep domain product management experts collaborating with key stakeholders and training a young and inexperienced sales, pre-sales, and customer success management (CSM) team.

Led the commercialization of a bleeding-edge, IoT, end-to-end SaaS solution—the Java Embedded Sensor, incubating technology from newly acquired Sun Microsystems, creating competitive differentiation with bundled software and reverse logistics, and engaging/supporting sales—generating $20M in incremental revenue for Oracle.

Led the assimilation of Peoplesoft Japan and Seibel Japan into Oracle Japan’s infrastructure, overcoming legal complexities and resistance to change—to retain top talent, and overachieved revenue targets and renewal rates.

Established an applications business infrastructure in a dominant database business for Oracle in Asia Pacific, driving revenue from $18M to $45M in three years—with no quota-carrying Account Managers (only paid bonus’).

Built a start-up software sales and support operation primarily in the FSI and Telco industries in Thailand for Ross Systems International, capturing 15 Fortune 100 accounts, and driving $3M in revenue with 25% margin in 2.5 years.

Implemented an ERP multi-currency accounting system in a highly complex, bureaucratic environment at Bank of America, integrating 15 subsidiaries, and delivering in only four months.

Executive Experience

Trinamix Inc.

Director – Professional Services for Latin america Independent Contractor (April 2023 – Present)

As the Director of Professional Services for Latin America at Trinamix Inc., and as an Oracle Software Implementor, my responsibilities include:

Team Leadership: Leading and Managing a Team of Professional for Implementing Oracle software solutions across Latin America.

Client Engagement: Collaborating with clients to understand their business needs and providing Oracle software solutions that align with their objectives.

Project Management: Overseeing the successful execution of Oracle software implementation projects, ensuring they are completed on time and within budget.

Technical Expertise: Utilizing your expertise in Oracle software to design, configure, and customize solutions that meet clients' requirements.

Quality Assurance: Ensuring the quality and performance of Oracle implementations, providing ongoing support, and troubleshooting any issues that may arise.

Dennis S. Jolluck, MBA—Page 2

Executive Experience (Continued …)

Oracle Corporation

Vice President, Cloud Applications Development & Product Management Latin America Region (2013—Aug 2022)

4 Direct Reports $1M Budget 800+ SaaS Customers – 70% Referenceable $10M - $90M SaaS Revenue 800% Growth

Annually — 400 Customer Meetings 500 Pre-Sales Meetings 50 C-Level Meetings 2k Account Managers Trained

Challenge: Build and lead a field product management/development team to enable and accelerate sales of cloud application solutions in Latin America—while managing a transition from software licenses to SaaS.

Supported 800% annual growth by directing 400 customer meetings, managing 4 direct reports, optimizing a $1M budget, and delivering support for 800+ SaaS customers (80% referenceable).

Achieved $10M to $90M SaaS revenue via managing 500 pre-sales meetings and 50 C-Level meetings, training 2,000 account managers, and closing 5 to 8 $1M+ deals per annum.

Accelerated sales of cloud app solutions in Latin America by building and leading a field product management/development team to enable sales and managing transition to SaaS.

Established SaaS install base of 800+ customers via leading a cultural transformation and strategic shift to SaaS from the license, continually pitching the benefits of the cloud.

Positioned Fusion Cloud to 200+ EBS clients in Brazil by championing digital transformation and change management, pioneering the development of periodic average costing in Brazil.

Consultative direction to customers on Procure-to-Pay; Order-to-Cash; Record to Report; Expenses & Corp Finance.

Improved customer satisfaction 35% by partnering with the VP of Sales to drive customer references and a qualified pipeline ratio of 10-to-1, engaging with sales on strategies.

Vice President, Product Management & Operations Oracle Labs (2007—2013)

15 Hardware & Software Engineers $5M Budget The Java Embedded (IoT) Sensor Cloud Solution $20M in Revenue

Challenge: Lead the development and commercialization of SaaS solutions—to address future challenges and/or create new markets and exploit opportunities outside of core business.

Achieved $20M in revenue by effectively managing the Java Embedded Sensor Cloud Solution.

Directed a $5M budget and 15 Hardware and Software Engineers via leading the reduction of product development costs and competitive pricing, establishing a container price of $50/month.

Enhanced operations by driving the development and commercialization of SaaS solutions.

Vice President & Representative Director Oracle Information Systems Ltd., Japan (OIS) (2005—2007)

300 Staff 25 Account Managers $70M Budget $18M - $30M License Revenue 67% Growth

Managed a $70M and 300 staff by steering the efforts of 25 account managers, which achieved 67% growth, while retaining top talent and optimizing $18M to $30M in license revenue.

Launched a new subsidiary, OIS, as a separate entity from Oracle Japan, by managing through a hostile acquisition environment with the acquisition of PeopleSoft & Siebel Japan.

Vice President, Product Operations & Business Development Oracle Asia Pacific & Japan (2003—2005)

400 Product Managers & Pre-Sales Consultants $60M Budget $20M - $45M License Revenue 125% Growth

Increased competitive edge in the applications market—to achieve 125% growth in license revenue ($45M).

Vice President, Product Operations & Business Development Oracle Asia Pacific (2001—2003)

Led the development & GTM strategy for a localized payroll product as a market differentiator to compete with SAP and win market share, leveraging a $6M investment to boost HRMS licenses revenue for six countries by $32M, plus $60M in additional licenses & services. In targeting the mid-market, reduced ERP timeframes from 9 months to 60 days.

Dennis S. Jolluck, MBA—Page 3

Executive Experience (Continued …)

Senior Director of Applications (ERP, SCM, CRM) Oracle Asia Pacific (1998—2001)

Established an applications infrastructure (within a pre-dominant database business). Initiated legal requirements review, language quality testing, localized demos, justified product enhancements and trained over 600 staff & partners.

Practice Director Oracle Korea Consulting (1996—1998)

Expanded and led a team of 100+, increased revenues by $8M, and acted as project manager for the LGE EBS project.

Previous Career Experience

Regional Managing Director/Managing Director Ross Systems International, Ltd.

Consultant/Project Leader Equinox Consulting, Ltd.

Vice President & Chief Product Manager, Asia Division Bank of America

Financial Systems Manager Levi Strauss & Co.

Accounting Manager ITEL Corporation

Education

M.B.A., Finance & B.B.A., Accounting Cleveland State University

Dennis S. Jolluck, MBA

+1-916-***-**** ad07dz@r.postjobfree.com www.linkedin.com/in/djolluck

Digital Transformation / SaaS Executive & Consultant / Oracle Solutions Expert

Start-Up & Turnaround Leadership Critical Thinking High-Performing Teams

Service Industry focus Cultural Intelligence Emerging Technologies

Business strategy aligned with Data Strategy, ERP – EPM - HCM Cloud Solutions, Digital Literacy

Partnering with C-suite Executives to Solve Complex Business Problems…

Driving Operational Efficiencies, Talent Retention & Revenue & Profit Growth.

“Oracle Corporation closes their books & reports earnings within 10 days after quarter end using Oracle Fusion Cloud….faster than any company! The automated and connected solution allows their staff to spend more time looking forward—enabling quicker decision making, team deployment, and course correction in hours

C- Level Challenges in Today’s Business Environment

Top Reasons why businesses are unprepared & will fail over the next 10 years: (1) Complacency; (2) Not putting customers first; (3) Not innovating or leading change management; (4) Not treating data as a key asset; (5) Not thinking of themselves as tech companies; (6). Failing to attract and keep top talent; (7) Not developing future skills; (8) Lack of transparency.

Data Strategy Challenges:

oUnable to conceptualize the data you require that links to your business strategy, which is generated through a process of asking the appropriate key business questions. e.g. Who are my most profitable and loyal customers? How are we taking care of them?

oOmitting the capabilities of unstructured/external data and building a data strategy tightly integrated with your business objectives.

oNot taking advantage of emerging technologies (e.g. Artificial Intelligence, Machine Learning, IoT – sensors, Predictive Analytics) to provide more intelligent products or services, as well improve your business processes.

ERP/EPM (Enterprise Resource Planning & Enterprise Performance Management) Challenges:

oNot reacting to constant market shifts through, holistic, real-time analytics.

oUnable to leverage AI-enhanced process to stay in front of problems.

oCurrent infrastructure does not have a common data model which inhibits integration, chart of account expansion, reporting and real-time analytics.

oAre you using cloud as a platform for digital transformation?

Consulting services offered to Software Implementors, Private Equity or CPA Family Offices

oCollaborate to deliver customers value through Oracle Cloud solutions.

oAbility to engage C – Levels, understand their business strategy, pain points, current and future business model and link to a data strategy. (e.g. what are the “key business questions, to generate the most important use cases, that ultimately generate a strategic KPI dashboard.)

oDeep knowledge and competitive differentiation of Oracle’s cloud solutions, as well their internal cloud processes, business practices, etc.

oCollaborate on use cases: Focus on fact-based decisions, understand customer behavior, introduce smarter services & products, Improve/automate business processes.

oStrong leadership skills to complement SI’s project management and project team’s skills. Ability to triage requirement “gaps” and list potential solution alternatives.

oPosition “change management” strategies (e.g. Connectivity, Productivity, Empathy) with C-Level that will obtain the most effective buy-in from the organization.

oIntroduce active intelligence (end to end active intelligence empowered by AI).



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