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Dorian Vincent ad07dt@r.postjobfree.com • 917-***-****

linkedin.com/in/dorianvincent • New York, NY 10038 Sales & Operations Management Executive

Enabling the achievement of full business potential through comprehensive sales and business operations leadership. Growth-focused and results-driven executive with extensive experience directing sales and business operations, driving sustainable organizational growth. Proven record of formulating profit generating sales strategies, ensuring delivery of top-notch customer service, and streamlining business operations to secure first-rate outcomes in competitive markets. Adept at defining business mission and integrating resource strengths to deliver impeccable performances. Forward-thinking leader with keen bottom-line focus in building and leading high-performing teams for professional development. Strong communication and problem-solving skills with innate ability to build robust rapport with stakeholders, clients, and C-level executives. Renowned strategic thinker with history of business unit success and strategic business development with expertise in operational delivery. Areas of Expertise

• Strategic Planning & Execution

• Team Building & Leadership

• Business Development

• Sales & Revenue Growth

• Cost Reduction & Containment

• Exceeding Sales Targets

• Operational Excellence

• Brand Management & Positioning

• Relationship Building

• Client Satisfaction & Retention

• Exceptional Customer Service

• Staff Training & Development

Career Experience

Ace Endico – New York, NY

Beverage Director, Coffee Specialist 2023 – Present Leverage Ace Endico customer database, comprising 5000+ clients, as foundation for initiatives. Select coffee supplier, equipment providers, and establish operational protocols for service company using complete coffee program. Manage equipment and coffee inventory. Place equipment orders for new customers and maintain inventory. Coordinate installations in collaboration with service team. Answer all service calls and confirm timely dispatch. Schedule appointments for potential and existing clients. Conduct diligent follow-ups with sales representatives on active leads.

• Generated sales volume of nearly 1000 cases during same 6-month timeframe.

• Achieved opening of 45+ new customers within span of three months; surpassing corporate forecasts.

• Led creation of exceptional coffee program; leading to transition from zero coffee customers to nearly 80 within six months.

• Developed highly valued program in brief timeframe; earning trust/demand among sales representatives, managers, and customers.

• Devised seamless and dynamic program previously overlooked by specialist department. Paris Gourmet – New York, NY

US Sales / Brand Manager 2017 – 2022

Spearheaded brand objective and strategy development as part of senior management team, emphasizing brand expansion through data-driven channel utilization to boost volume and profitability. Directed high-performing sales team and ensured attainment of objectives in compliance with set standards. Nurtured and fortified 150+ client partnerships across food service, wholesale, and retail sectors through effective communication and engagement; elevating Malongo brand in US market.

• Surpassed target goals by over 400% within 14-month timeframe.

• Accomplished sales surge from $125k to $925k within 24-month period.

• Enhanced productivity and performance of sales team by providing training and guidance.

• Developed and executed nationwide distribution strategy; establishing eleven distributors across country.

• Conducted market analysis encompassing market conditions, industry initiatives, competitor landscape, product categories, and consumer insights; exceeding annual business targets by 25%. Filicori Zecchini. – New York, NY

Director of Sales 2015 – 2017

Oversaw end-to-end sales operations, such as sales strategy development, client relationship management, and leadership of three- member sales team, serving 80+ clients. Leveraged sales methods and in-depth product/industry expertise to drive sales growth.

• Established and sustained robust relationships with key clients through delivery of exceptional customer service.

• Achieved turnaround in company profitability under direct CEO oversight, capitalizing on sales potential in assigned markets valued at $800k.

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Vitikulte. – New York, NY

Business owner/CEO 2010 – 2014

Developed sales strategy and organized wine-tasting promotions, focusing on wine service and outstanding guest interactions. Oversaw inventory management. Managed purchasing, accounts receivable, and accounts payable. Led functions related recruitment, hiring, training, performance appraisal, and retention of sales personnel. Scheduled tastings with both prospective and existing clients, as well as regular store tastings multiple times per week. Coordinated winemaker visits and curated winemaker dinners. Conducted customer wine tastings and engagement meetings. Managed collection of payments.

• Developed wine lists for various restaurants.

• Led high-performing sales team, fostering establishment of client base from scratch to 235 within four-year period, generating $1M in sales.

Dupal Enterprises/Ceci-Cela – New York, NY

Director of Operations 2007 – 2010

Established and deployed operational protocols for kitchen, office, and sales teams. Prepared weekly production schedules and daily plans. Managed raw material inventory for weekly production needs. Oversaw procurement activities. Coordinated delivery routes. Supervised sample production and quality control prior to shipment/delivery to potential clients. Administered customer payments and processed weekly credit card transactions. Steered weekly payroll processing. Engaged with prospects and customers. Conducted meetings with sales force to provide support and motivation for sales. Ensured daily collection of payments.

• Increased customer base from 80 to 340 clients.

• Scaled business from $700K to $3.5M within three years.

• Secured majority market share exceeding 55% through innovative product launches and effective sales team motivation.

• Boosted prospect interactions and sales in liaison with sales team.

• Enhanced profitability in collaboration with ownership and controller.

• Contributed to development of expansive marketing strategy. Additional Experience

Head of Sales

UPPEREAST Inc. – New York, NY

General Manager

Restaurant Le Jardin Bistro – New York, NY

Director of Operations

Atlantic Group – New York, NY

Education

Bachelor in Law

University of Avignon – France

Bachelor in International Business

Centre National d’Enseignement à Distance – France Licenses & Certifications

T.I.P.S. Certification, (2015), (2017), (2019), (2020) ASA American Sommelier Association, (2014)

Technical Proficiencies

QuickBooks Photoshop RMS Breadcrumb Aloha

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