TODD WARNER
mechanicsburg PA
M: 717-***-**** E: ad07d4@r.postjobfree.com
Professional Summary
Advanced Materials Management and customer Care Management with 22+ years professional experience applied throughout manufacturing. Solid history of efficiently handling responsibilities in purchasing, procurement, planning, scheduling and supervision. Proven talent confirmed through involvement in analyzing accounts, inventory planning, supplier relations, vendor management, and customer negotiations. Aptitude to implement critical thinking strategies, creative materials planning, and forecasting techniques. Demonstrated ability to competently handle multiple projects in SAP and work effectively in a fast-pace environment. Skill knowledge validated by substantial engagement in managing multiple accounts, handling business relations, and special projects. Assured disposition to uphold a high level of confidentiality, and professionally work with C-Level Executives and top level management. Dedicated, customer-focused, and motivated by professional growth and personal development.
CORE COMPETENCIES
Project Management Vendor Management Process Improvement
customer service Business Operations Cost Reduction Strategies
Accounts Management Financial Aptitude SAP/MRP System Knowledge
Contract Negotiations Inventory Planning Supplier Relationship Building
Customer-Centric Focused customer service supervisor
Procurement
Problem Resolution Critical Thinking Abilities Goal Oriented
Time Management Effective Communication Quality Driven
Relevant Experience
TE Connectivity Middletown, PA SEPT 2022 – PRESENT
Supply Chain Analyst IV/Master Data
Coordinate with Tecate, MX plant on daily basis to assure customer expedites are fulfilled. Manage inventory to be certain the plant is running what is needed to fill customer orders. Confirm supply of components in stock and assure orders are placed to replenish stock.
Coordinate with Tullahoma, TN plant on daily basis to assure they have capacity to produce the demand. Assist with transfer of production to other plants when this plant is above production capacity.
Communicated with Greensboro, NC plant to allocate critical parts for ITC customers. Reconciled with planners/purchasing to assure components are on site for production. Also worked with outside vendors when needed for component stock replenishment. Ensured logistics coordination through timely pick-up and delivery to customers.
Responsible for transition of DT product from Tecate, MX to Empalme plant in Mexico.
Execute daily SAP reports to identify both part numbers and work center deficits in all three plant locations.
Implemented the use of STO’s in SAP to move FG products or components between plants when needed.
TE Connectivity Middletown, PA 2019-2022
Automotive Import Master Data May 2019 – May 2022
Manager I Materials/Planning/Master Data May 2022 – Sept 2022
Implemented the use of STO’s in SAP to move FG products or components between plants when needed.
Create master data information for both new products and new projects in SAP for the Automotive Imports team as well as Greensboro, NC, Empalme, MX, and Hermosillo, MX plants.
Maintain new and existing production and cost relevant master data in SAP.
Manage product revision changes between engineering and production departments.
Interact closely with finance on costing of products.
Coordinate with overseas suppliers on timing of projects and products.
Manage weekly critical parts call for the ICT BU
Implemented STO/SA ordering and forecast process for Automotive Imports Team in conjunction with the EMEA and TEIS teams.
Liaised with the team through the initial acquisition and part setup to SAP for the TE purchase of Hirschman.
Maintain Master Data including set up and maintenance in SAP for Hirschman.
Concerted the transfer of tubing parts from the Appliance BU to the Automotive Imports BU
Set up in SAP new employee accesses.
Continue to support the Automotive Imports team with questions or concerns.
Tyco Electronics 2015-2019
Automotive Import Materials Planner
Coordinate with Project Management Team arranging on-time delivery to minimize cross-regional localization project inventory.
Implement time management schedule ensuring accessibility to accommodate time zone work schedules handling email request from supplying country (Japan, Korea, Brazil, Spain, Thailand, Korea and EMEA).
Manage production/inventory planning and special projects as designated by Management.
Create and maintain manufacturing plans and assigned parts inventory levels.
Handle ZBMT release orders, purchase orders for parts, and expedite parts as required.
Effectively communicate with country of origin to maintain stock requirements and expedite parts.
Customer Service liaison involving delivery, expedites, cancellations, and reschedules.
Process MIGO’s and Force bills as requested by other team members.
Manage supplier emails, customer service requests, and expedite orders.
Conduct report STR metrics in TED 2.0.
Collaborate with EMEA and TEIS implementing STO/SA ordering and forecast processes for automotive imports.
Attended training sessions assisting with SAP/IBP integration into the workflow.
TYCO ELECTRONICS 2010-2015
Automotive Customer Service Team Leader
Led several customer service teams, including teams that handled large accounts such as Lear and Leoni. Assisted both the customer and customer care representatives with any issues that needed to be escalated.
Managed team members in Mexico. Communicated through phone meetings and travel to Mexico for in person support.
Participated in daily conference calls with customers both during and after office hours.
Set goals for my team, held daily, weekly, and monthly meetings with the team to assure goals were being met, and any concerns were being addressed.
Coordinated the transfer of accounts to both Empalme and Kettering, and spent many weeks traveling and training in both locations
Aided with the transition and transfer of accounts from Menlo into Harrisburg.
Traveled to customer sites to address their concerns, and to enhance customer/TE relationships.
tyco electronics 2001-2010
Automotive Customer Service Representative
Managed large accounts in AFL and Yazaki, including customer quotes, ordering material, expediting critical parts for customer.
Communicate with production and customer using various methods including spread sheets.
Worked on teams for special projects and presented ideas to senior management within Tyco.
Arranged for special shipments to meet customer demands.
Worked closely with sales and marketing to ensure customer pricing.
Analyzed customer requests that were financially amicable to both parties.
Worked closely with Engineering to find solutions for customer needs.
Attended Excel and COS training.
Education/technical talents
Harrisburg Area Community College
ROBERT MORRIS COLLEGE
Technical Talents
Proficient in MS Office Suite: Word, Excel, Outlook and PowerPoint
SAP Experience in: TE Connectivity (WH & Purchase Modules)