NM

NEIL MONROE

ad07bq@r.postjobfree.com 361-***-**** Shreveport, LA 71105

Resourceful Pharmacist with 49 years of experience in reviewing prescriptions to process and dispense medications. Talented in coordinating with pharmacy staff to prioritize urgent requests while simultaneously driving accuracy, safety and confidentiality of patient information. Expert communicator when working closely with staff, numerous patients, administrators and healthcare professionals.

Supervising Technicians

Dispensing Medicines

Interpreting Orders

Verifying Inventory

Sales Skills

Controlled Drug Logging

Monthly Narcotic Inventories

Dispensing Medications

Identifying Medication Reactions

Controlled Substance Management

Specialized Pharmacy Services

Problem Solving

Detail-Oriented

Drug Ordering & Storage

Customer Service

Pharmaceutical Supply Ordering

Labeling Procedures

Problem-Solving

Verbal and Written Communication

Time Management

Healthcare Pharmacy Shreveport, LA

Pharmacist

08/0201 - Current

Recommended over-the-counter medications for patients after assessing symptoms.

Established clear and effective customer service policies to increase satisfaction and pharmacy loyalty.

Mentored pharmacy technicians and trainees, providing insight and answering questions regarding company procedures and medical protocols.

Oversaw drug preparation and distribution activities to provide safe, efficient care for patients.

Monitored medication inventory levels and kept detailed documentation in company software.

Communicated with member physicians to prevent harmful drug reactions, therapy duplications and allergic reactions. Provided consultations to patients to explain directions for prescription use.

Compounded, packaged, labeled and dispensed medications. Checked prescriptions for proper contents and labeling. Provided excellent customer service by assisting customers with medical- related issues and providing healthcare counseling. Filled as many as 2500 prescriptions every week.

Researched customer health insurance plans to provide prescription authorization and efficient patient care.

Checked prescriptions for appropriate dosage, drug interactions or Summary

Skills

Experience

allergies before dispensing medications.

Counseled patients on proper use of medications, responding to questions and discussing side effects of both specific brand-name and generic pharmaceuticals.

Preserved state and federal record keeping for legend drugs and controlled substances.

Advised and consulted with patients on potential side effects, drug interactions, storage requirements and directions for use. Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.9 Supervised 9 pharmacy technicians, interns and support staff while on duty.

Advised patients on potential drug interactions and side effects, proper dose timing and medication storage.

Reviewed packages and medication bottles for proper labeling before distributing to patients.

Created new customer profiles and updated information in pharmacy computer systems.

Trained pharmacy technicians to promote error reduction while enhancing efficiency.

Delivered pharmacological education to patients by responding to and answering questions and explaining medication side effects. Collaborated with physicians to provide patients with high quality and cost-effective medications.

Collaborated closely with healthcare professionals to monitor and assess quality and effectiveness of drugs or drug regimens. Discussed over-the-counter medication and equipment options to help patients deal with individual symptoms.

Verified prescription information against safety guidelines and insurance limitations to protect patient health and financial interests. Improved inventory management procedures to reduce overhead, backorders and overstock.

Secured drugs against theft, loss or mismanagement by setting and enforcing effective procedures.

Trained individuals in how to use devices to promote optimal medical support.

Oversaw and monitored dispensation of controlled substances according to regulatory requirements.

Created and implemented policies and procedures for effective pharmacy management.

Mixed and dispensed Radiopharmaceuticals with accuracy. Butler University Los Angeles, Ca

Nuclear Pharmacy

08/1996

University of Houston College of Pharmacy Houston, TX Bachelor of Science in Pharmacy

12/1973

Education and Training

Accomplishments

Consistently maintained high customer satisfaction ratings.

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