SUMMARY

Successful Pharmacy Technician bringing *0 years of experience in filling prescriptions

with expert accuracy, building relationships with customers and promoting teamwork within pharmacy settings. Knowledgeable about regulatory guidelines and policies governing fraud, waste and abuse.

EXPERIENCE

Aetna, a CVS Health - Pharmacy Technician RX Call Center Miami, FL • 04/2022 - Current

Walgreens - Pharmacy Technician/Health Guide/Bedside Pharmacy Technician Miami, FL • 08/2013 - 09/2022

Kohl's - POS

Miami, FL • 08/2011 - 09/2012

CONTACT

ad07a6@r.postjobfree.com

305-***-****

Homestead, FL 33034

SKILLS

EDUCATION AND TRAININ

G

Pharmacy Technician

Everest College

Miami, FL

CERTIFICATIONS

Gabriela Navarro Herrera

Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.

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Resolved customer complaints in a timely manner while maintaining professionalism at all times.

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Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.

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Assisted customers by answering questions, locating items or referring to pharmacist for medication information.

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Entered new patient profiles and prescriptions into medication input software system

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• Provided friendly customer service at prescription drop-off and pick-up counters

• Strictly maintained customer and patient confidentiality

• Labeled all products appropriately, including cautionary and auxiliary labels Provided critical information and advice to customers regarding drug interactions, side effects, dosage and proper medication storage

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• Tested patients' blood pressure, and glucose levels

• Maintained patient privacy and confidential patient information. Opened and closed the store, which included counting cash drawers and making money deposits

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Expert understanding of

Medicare and Medicaid

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• Intercom Software processes

• Microsoft Office proficiency

Exceptional patient care and

interaction

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Excellent telephone

etiquette

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• HIPAA trained

• Bilingual

• Type: Vocational

• GPA: 4.0

• PTCB certified

Miami Dade Health

Department Licenses

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Swim n' Sport - Administrative Assistant

Miami, FL • 01/2007 - 07/2008

LICENSES

• Maintained visually appealing and effective displays for the entire store Offered exceptional customer service to differentiate and promote the company brand

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• Recruited, hired, developed, trained and retained retail talent for the company. Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences

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Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information

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• Oversaw all media and public relations inquiries

• Maintained the front desk and reception area in a neat and organized fashion

• Dispersed incoming mail to correct recipients throughout the office

• Made copies, sent faxes and managed all incoming and outgoing correspondence

• Organized files, developed spreadsheets, faxed reports and scanned documents

• Properly routed agreements, contracts and invoices through the signature process.

• PTCB certified

• Miami Dade Health Department Licenses

Contact this candidate