OVERVIEW

Human Resource Generalist/Benefits Coordinator with experience in onboarding, recruitment, employee relations, and retention, staff training and development, benefits administration and compensation, payroll, HR records management, FMLA, and employment law compliance.

Relocation due to Military Veteran and Spouse

Experience

HUMAN RESOURCES Generalist/BENEFITS COORDINATOR, THE SALVATION ARMY Apr’ 21 – Present

Completes all employment action documentation for DHQ employees including but not limited to new hire, background checks, E-Verify, classification changes, separation, FMLA, and workers compensation.

Guides and directs the Corps and Commands on how to complete employment documentation, and internal human resources processes daily.

Prepares and maintains accurate and up-to-date computer personnel records for all employees and maintains the confidentiality of the same; ensures that all personnel records are properly organized and maintained in compliance with established standards.

Completes monthly reports including, but not limited to, Active Employees, Separations, and Birthdays.

Responds to and processes employment verifications from state and federal government agencies; ensures wage garnishments are reported and sent to appropriate Corps/ Command; responds to employer requests for employment verifications.

Coordinates, administers, and monitors all employee benefit programs; serves as liaison to employees for benefits information; monitors, records, and updates employee enrollment information in benefits software; ensures all forms are filled out to completion and verifies the same; prepares and maintains monthly insurance reports; reconciles billing reports. Serves as a technical resource to local units by explaining all benefit programs, eligibility requirements, processes, and procedures. Administers the Recruitment and Onboarding Programs for the ALM Division

HUMAN RESOURCES COORDINATOR, ATWORK STAFFING Oct ’20 – Jan’21

Conducted recruitment efforts for all exempt and nonexempt personnel; conducted new-employee orientations; and wrote and placed advertisements.

Administered benefits package. Monitored employee eligibility for benefits plans. Reviewed benefits with employees and processed enrollment, cancellation, or changes.

Maintained human resource information system records and employee files and compiled reports from the database.

Ensured compliance with USCIS Form I-9 Employment Eligibility Verification; periodically audited Forms I-9.

Prepared new-hire paperwork utilizing SignNow, Clarifacts, and ADP. Assist with employee relations, benefits, and compensation management.

HUMAN RESOURCES GENERALIST, capstone real estate services May ’18 – June '19

Conducted recruitment efforts for all exempt and nonexempt personnel; conducted new-employee orientations; and wrote and placed advertisements.

Administered benefits package. Monitored employee eligibility for benefits plans. Reviewed benefits with employees and processed enrollment, cancellation, or changes. Organized and managed annual open enrollment communications and election process. Maintained and distributed list of new and canceled employees under each benefit plan. Verified benefit billing accuracy and processes for payment.

Performed benefits administration, including claims resolution, change reporting, approving invoices for payment (ADP Billing), and communicating benefits information to employees.

Maintained human resource information system records and employee files and compiled reports from the database.

Administered COBRA for group health plans. Processed all FMLA and Non-FMLA claims for all exempt and non-exempt employees.

Ensured compliance with USCIS Form I-9 Employment Eligibility Verification; periodically audited Forms I-9.

HUMAN RESOURCES specialist, Apple September ‘17 – March ‘18

Maintained personnel files in compliance with applicable legal requirements.

Maintained employee records up to date by processing employee status changes in a timely fashion.

Maintained a budget spreadsheet that included salaries, payroll taxes, and fringe allowances.

Prepared new-hire paperwork utilizing Silk Road, Merlin, and Quip. Assist with employee relations, benefits, and compensation management.

Ensured compliance with USCIS Form I-9 Employment Eligibility Verification; periodically audits Forms I-9.

Assisted with implementing Silk Road HRIS platform for national and international employees.

HUMAN RESOURCES Manager, a world of Hope Childcare June ’13 – May ‘15

Administered various human resource plans and procedures for all organization personnel; assisted in developing and implementing personnel policies and procedures; prepared and maintained the employee handbook and the policies and procedures manual.

Handled employee relations counseling, outplacement counseling, and exit interviewing.

Assisted in evaluating reports, decisions, and results of the department concerning established goals. Recommends new approaches, policies, and procedures to continually improve the efficiency of the department and services performed.

Maintained human resource information system records and compiled reports from the database.

teller, bank of America June ’06 -– June ‘12

Receive checking and savings deposits: verify cash and endorsements, receive proper identification for cash back, and issue receipts of deposit. Examine checks deposited and determine proper funds availability based on regulation requirements and complete hold notices.

human resource specialist, united states army November ‘00 – April ‘10

Administered various human resource plans and procedures for all organization personnel; assisted in developing and implementing personnel policies and procedures; prepares and maintained the employee handbook and the policies and procedures manual.

Education

central Texas college – Associates in General Studies Graduated 2009

PERDUE university- Bachelor of Science in Business Administration Graduated 2015

Skills

HR Systems: Ceridian, Pay Flex, Ultipro, Merlin, Quip, ADP, Silk Road, Clarifacts, Jazz HR, SIgnNow, Workday and E-Verify, Skill Soft.

Computer Skills: Advanced PowerPoint, Advanced Word, Advanced Excel (including pivot tables and macros), Advanced Outlook, Intermediate QuickBooks, Microsoft Teams

HR Competencies: Employee Relations, Talent Acquisition, Coaching and Mentoring, Organizational Change and Development, Merger and Acquisitions, Payroll, Benefits, On-boarding, Training and Development, Performance Management, Human Resources Information Systems, Employment Law, Family and Medical Leave Act, Recruiting and AAP Management.

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